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2 Convention Centre Place, South Wharf, Southbank, 3006 Melbourne, Australia – Show map
Excellent location – rated 9/10! (score from 1028 reviews)
Rated by guests after their stay at Hilton Melbourne South Wharf.
|King Hilton Guestroom Plus|
|Yarra Suite with River View|
|Two-Bedroom Suite with Bay View|
|Two-Bedroom Suite with City View|
|Relaxation Suite with City View|
|King Room with City View|
|Executive King Room with Access to Executive Lounge|
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1030 verified reviews
They speak your language!
Hilton Melbourne South Wharf's staff speaks: Vietnamese, Filipino, Russian, Portuguese, Indonesian, French, Spanish, English
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Fitness Center, Spa
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in the hotel rooms and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Vietnamese, Filipino, Russian, Portuguese, Indonesian, French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One older child or adult is charged AUD 65 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1028 reviews
Value for money
Show reviews from:
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Nice area, quiet but close to all the nice restaurants.
Not clean enough for my standards. Dust all over the room, chocolate on the desk chair and a champagne cork on one of the shelves. Dirty bedsheets. No free wifi in the room.
Restaurant good design
Nothing close to what you expect from a five star hotel
No free internet in rooms
Parking Views Stafg
Location and views to river
I wasn't expected to pay extra $25 a day for Wi-Fi in a $300 room. Also wasn't expected to pay $5 extra for espresso on top of the $37 breakfast. These often are included at other hotels in Melbourne.
Some staff members were fairly rude towards me and my friends. I felt as if she did not treat us with the fullest respect that she may have shown other patrons as we were young. However, overall I still enjoyed my stay.
prefer top sheet on bed. asked for sheets to be changed and they were not changed.
The quiet and serenity
We have now stayed 3 times there and maybe an upgrade or a free Brekkie thrown in for loyalty
Unfortunately at 1 am another quest burst into our room. The staff had double booked the room. When we approached the staff they told us the system had gone down btw 10-12pm. Being in hotels myself new that he was not telling the truth as we had checked in a 3pm therefor the manual report would have shown this. The club lounge is not worth the upgrade as the food is substandard/ poor choice/salty with rude staff. All in all I would rate our stay a 2 out of 10. The 2 is for the view. We really don't like staff not telling the truth when they make a mistake.
Friendly staff very helpful. Central to the CBD and restaurant has great food.
Location, comfortable and convenient
Slow room service. No answer when calling service line. Peak period I know, but that is not good enough for the price paid. Not enough complimentary sugar or regular tea.
Location, lots restaurants Staff where fabulous ... Beds so comfortable
Charged for wifi
The staff at book-in were above and beyond. The room I had reserved needed maintenance, so I was upgraded and the room was awesome.. If there was a frequent special rate,we'd stay each fortnight. Thank you for a great stay. Totally enjoyable!!
Nothing negative to say
Great hotel and value for money. The location could not have been better. Only suggestion is for booking process to ensure you can select a room with guaranteed city/wharf view (per the pictures shown on website). Room we were initially given overlooked a massive shopping centre carpark. That said the staff were great and moved us given the confusion. Might not be important for some travellers but was a factor in us booking the hotel for weekend treat.
Noise from the floor above that kept us awake after it started at 3.30 am and the beds are very uncomfortable
Rooms and bathrooms were excellent.
You bar prices for drinks and nibbles were excessively high. Not good value or service.
Excellent location, friendly service and fantastic room
Great location and amazing view from our room. Very comfortable bed. Very good breakfast with plenty of choices
The staff had no sense of urgency we waited ages for our bags to be delivered and had to chase them up then the safe was locked in our room !
The staff were great, helpful and really friendly.
Rooms comfortable, quiet and the picture windows had good views. Location is very good.
At $29 per night Internet access was a rip off. We stayed at other hotels and motels and Internet access was free. There was free internet access in the Hilton lobby but to say it was dire would be an under statement. We went to a cafe around the corner where Internet access was free and fast.
All staff were very helpful and friendly, particularly Zarah on front desk.
Extremely enjoyable and relaxing. Great location.
The room was a good size and very comfortable. The desk was too large for a second chair which would have been preferable. Large King bed very comfortable. Clean bathroom very good as is separated toilet. No soap on arrival a bit annoying. Pillows good. Bed light broken and had to ask for a fix. The breakfast is outstanding and probably the best we've experienced. Parking nearby and reduced rate from the Hotel on request was reasonable. Lifts fast. Staff very helpful. Free WiFi in the lobby but very expensive in the room.
In fine weather, which we had, the distance from the CBD was tolerable but far and would be very unpleasant in the rain. Good if visiting the convention centre. Having the DFO right next door was pleasant but not the reason for our visit. Hotel lobby quite dark and depressing.
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