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Newest reviews for Hilton Melbourne South Wharf

  • Bernice
      Australia
    August 27, 2014

    Loved being on 18th floor view in executive suite was amazing , my daughter booked for me being my Birthday Hilton gave my husband and I bottle Champane felt very special it's the little things that make you even more happy Thank You

    9.6

  • Catherine
      Australia
    August 26, 2014

    The lady who checked us in was lovely and organised for breakfast to be brought up to our room as my husband had a knee operation two weeks prior so it was nice not have to have the hassle of going down for breakfast.

    I was told to have our breakfast menus on the door handle by 12 midnight as they come and collect them. We returned from our night out at 2pm and the menus were still there. I tried to call down to the desk using the 'magic' button and it was engaged. This was for about 15 minutes so then I tried calling from an external line calling into the hotel and was on hold for 20 minutes! Needless to say I was not happy! I went down to the desk and told them what happened and it seemed like they didn't care so that made me even angrier plus they said that some one was there the hole time so it made me feel silly. The next morning breakfast came which was great but I had to call the 'magic' button again to have our paper delivered. I feel for the money we spent on the room overall the service was very poor and wouldn't stay there again. I was very disappointed.

    5.4

  • Lisa
      Australia
    August 25, 2014

    Good location for exploring Yarra River restaurants

    Could do with more staff on reception at busy times

    8.3

  • Naomi
      Australia
    August 25, 2014

    Breakfast was the best I have ever had.

    My husband said a little to close to DFO

    9.6

  • Darren
      Australia
    August 24, 2014

    comfy pillows beds and doonas

    9.6

  • Cheryl
      Australia
    August 23, 2014

    Location ,quality of room, excellent breakfast.

    10

  • Anonymous
      Australia
    August 20, 2014

    Location Brand Comfortable Proximity to CBD Proximity to major attractions

    Nothing specific

    9.6

  • Rosalind
      Australia
    August 19, 2014

    Breakfast was good, location was good .

    The level of comfort was not what I would expect from a 5 star hotel .The tv was too small , the reading lights in the room didn't work nor did the night light in the bathroom .The air conditioning was noisy .Everything seemed dated .

    6.3

  • Anthony
      Australia
    August 13, 2014

    Looked really nice & clean Good view

    Was extremely noisy. We were on the 6th floor and we could hear music & my partner heard quiet a few different noises. It was very weird with an established building. Couldn't quite put our finger on it.

    7.5

  • Andrea
      Australia
    August 10, 2014

    room size & fittings bathroom - lovely large shower with top quality shower head and good water pressure - guarantees a great start and end to the day bed - comfortable staff - helpful & polite

    my stay was too short

    9.6

  • James
      Australia
    August 7, 2014

    Loved the room, staff friendly, good food. Lots cheaper, but you get what you pay for

    9.2

  • Patricia
      Australia
    August 6, 2014

    I loved the friendly enviroment, eventhough it was a upper class hotel the staff were not snobby they were professional without the plum in their mouth.

    I tried to have dinner and I could not find a restuarant instread they only had tappas and drinks in the bar area which I thought was strange.

    9.6

  • Choon
      Malaysia
    August 4, 2014

    Comfort

    Public Transport 10 min walk away No Free Wifi

    9.6

  • Anonymous
      Australia
    August 3, 2014

    Information provided at time of booking was very prompt. Staff were friendly. Room had amazing views of the city & the breakfast was excellent.

    Nothing.

    9.6

  • Leah
      Australia
    August 3, 2014

    Beds were like fluffy clouds, Awesome night sleep!

    9.6

  • Liang
      Australia
    August 2, 2014

    excellent services to upgrad our room to suite wonderful river view is our room that give us an unforgettable experience

    the only bad feed back is the table in our room is not clean enough, it can see the dirt on the reflextion under the sunshine

    9.6

  • Anonymous
      Australia
    August 1, 2014

    Concierge was very helpful

    Air con was always quite hot -even when set to cool. If it was turned off then the room got too stuffy.

    9.2

  • Pura
      Australia
    August 1, 2014

    Location was excellent and room comfortable.

    It was a family room but a bit small. I could have paid similar in other hotels but a slightly bigger room. No parking, have to pay $20.00 a day and you have to park it yourself. I paid $50.00 so they will park my car securely for one night.

    7.9

  • Ajay
      Australia
    July 30, 2014

    Loved the location

    The amount we paid, we should have been given breakfast.

    6.7

  • Bev
      Australia
    July 30, 2014

    liked everything especially the position we have stayed there a few times

    I didn't like you taking $100 off my credit card especially when our booking was pre paid and we have stayed there a number of times and this has never happened before

    10

  • Cindy
      New Zealand
    July 30, 2014

    Beds are very comfortable and even though the room was small, it was well designed and did not feel small.

    No coffee cups or spoons - accidently forgotten but quickly replaced.

    9.2

  • Melissa
      Australia
    July 30, 2014

    - Staff extremely friendly and helpful (both reception, concierge, restaurant) - Comfort of bed fantastic - Food in restaurant was delicious, quick and staff very friendly - Perfect location for shopping trip (right next door to DFO)

    10

  • Danelle
      Peru
    July 30, 2014

    I duscovered that it was right next to an outlet mall

    We were a bit far from the city. But it is a spread out city.

    8.8

  • Lisa
      Australia
    July 30, 2014

    Lovely room with fantastic views of the Yarra River. Beds were extremely comfortable and the room was spotless. Staff very helpful. Have already booked for another stay.

    10

  • Debra
      Australia
    July 29, 2014

    Comfy bed, location within easy reach of CBD, Southbank, shopping, freeway to airport

    Waiting for 15 mins in a queue to check in at 7pm after a day of travelling

    9.2

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