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Woolcock Street, 4812 Townsville – Show map
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58 properties in Townsville
Including hotels, apartments, villas and more.
157 verified reviews
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Mercure Townsville's staff speaks: English
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Tennis Court, Spa, Hot Tub
Wired internet is available in public areas and charges apply.
WiFi is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is needed).
24-Hour Front Desk, Currency Exchange, Tour Desk, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests
2:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 157 reviews
Value for money
Show reviews from:
Overlooking the Coral Sea, Aquarius On The Beach's studios all have a private balcony with lovely ocean views.
Score from 763 reviews Very good
The iconic Holiday Inn Townsville is located in the city's business and shopping district. With a multi-million refurbishment in late 2009, it offers panoramic views from its rooftop pool terrace.
Score from 236 reviews Very good
Boasting an outdoor pool, 2 restaurants, a fitness centre and free WiFi, Allure Hotel & Apartments is just a 2-minute walk from Townsville 400 Racetrack Start.
Score from 75 reviews Very good
Just across from the beach and featuring views of Magnetic Island and Cleveland Bay, the Waters Edge Resort has an outdoor swimming pool, outdoor hot tub and free secure covered parking.
Score from 366 reviews Very good
beautiful grounds and pool, lovely bathroom with large walkin shower.
lack of business center for computer and printer access. wifi fee is expensive. there are few restaurants in the area within walking distance other than fast food which seemed overpriced. the area seemed a bit industrial.
General atmosphere and ambience and friendly staff.
Bathroom door not properly fitted and problem with TV with only one channel working and seemingly trying to force one to rent an inflated price for movies.
Nice resort style hotel with convenient location next to major shopping mall. Free parking was great since we rented a car.
Weddings outside our hotel room two nights in a row made it hard to get sleep, especially for our little bub who kept waking up with the loud music. They should have given the rooms right next to the wedding to the wedding guests. No free WIFI was also disappointing.
Pleasant staff. Excellent food at restaurant. Great breakfast deal package. Lucky I found deal on booking.com
Rooms are dated. Would have been a lot more expensive if I had not booked with booking.com
Smelly room and noisy neighbours. Noisy hot water systems outside.
I booked online & specified that my partner was ill & not able to negotiate stairs so asked for a ground floor room, on arrival we had been booked into an upstairs room, the lady at the desk did rectify this but kept saying they were fully booked & tried to upgrade us but I had to pay the difference. The whole experience was embarrassing & distressing.
I could not understand why an on line booking for which we stayed for two nights was much cheaper than an over the counter booking for two days later for a smaller room was far more expensive?
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location , price ,
fridge full of mini bar things we never use noisy fan outside bathroom window
We enjoyed the beautiful setting - overlooking the lake, cool breezes, fresh linen, lovely pool area and what a beautiful setting for the wedding reception we attended, looking out onto the lake.
The shower area could have been cleaner.
The shower was great
The checkin was quick, situated close to Castletown and fast food places.
Had trouble locating our room, we had to walk through diners in the outdoor restaurant found it very embarrassing. There was a wedding reception in a function room not far from our room. It was a bit loud. Overall the room was a bit too small not enough bench space and overpriced.
Had tepid showers even with only the hot water turned on to the maximum. Wasn't improved on even after maintenance had apparently checked the problem. Even though it is north queesland, in the middle of winter, a blanket on the bed wouldn't go a stray.
Location and cleanliness
The beds were uncomfortable
Was easy to get too and function was also at location/motel
Bed was far too hard. Light in bathroom worked when it felt like reported it and person receiving report dismissed it. TV remote would only change channels in one direction could not go back a channel or two had to scroll right through. Shower did not have hot water on two occasions.
SERVICE , EFFICIENCY, LAYOUT, ROOMS, CLEANLINESS, VIEW, DESIGN
The staff were great and very helpful
Noise from other rooms and the smoking outside accommodation and the smoke entering the rooms!
Clean up to date furnishings. . Great location..
We had a room that had an interconnecting door which was quite thin so we could hear every single thing our neighbour's were doing and saying. Their light shone through the frame of the interconnecting door which also kept me awake all night.I was on a roadtrip as the only driver I needed my sleep neighbors kept me up till 12pm then woke me up again at 5am...not impressed. Wont stay there again...
Lovely grounds and great value breakfast was great
I asked a question of staff and no effort was made to find me an answer I was really disappointed with the service
It's much tidier than last time and a bit more upbeat.
Very friendly staff
The rooms need a face lift
The meal was of a high standard.
The mould in the bathroom. The cobwebs in the room. The beds were hard.
Good location, central to my needs, nice surroundings.
Restaraunt had a reasonable menu but expensive for what you got, food was only fair.
Hot water was a problem as on two occasions I had to have a cold shower as there was hot water left
Loved the entry area, so big yet classy. Staff were great, the bar lady who also helped in the dining room was very professional as were the serving staff. Only problems were the fact that we had a lot of luggage and had to go up a ramp then down to the room. Difficult but okay. However the main (and really only ) grumble was on checkout. We had a long day ahead, to Rockhampton and had got up early to go but spent over 20 minutes at the counter sorting out the bill. You had charged two lots of "events??" fees of $100, when only one should have applied and also because the girl totting up our bill, had omitted a small discount she had charged us twice for dinner/drinks. Sorted out but frustrating. otherwise nice location/ambience
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