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Newest reviews for Katoomba Town Centre Motel

  • Phillip
      Australia
    August 27, 2014

    Excellent staff clean rooms fantastic breakfast

    Nil to dislike

    9.2

  • Ian
      Australia
    August 27, 2014

    Proximity, comfortable bed, friendly staff, awesome breakfast. Was able to check in early (many thanks, as we were wet from hiking). Loved it and wouldn't hesitate to book again.

    Got a park when we arrived but after returning from dinner had to park on the street well down the road; suggest you allocate car spaces (numbers) for guests.

    7.5

  • Joshua
      Australia
    August 19, 2014

    Very central and staff were more than friendly. Room was modern and very clean. Breakfast was delicious. The log heater was awesome.

    The rain and fog!!! But we will return in the spring to finish off what the bad weather prevented us from doing.

    9.2

  • Barbara
      United Kingdom
    August 17, 2014

    As it was winter we really appreciated the radiator and electric blanket

    8.8

  • Jenny
      Australia
    August 15, 2014

    Handy to shops and restaurants.The had a microwave also which was handy.

    The type of heating ..did expect rc type heating

    7.9

  • Julianne
      Australia
    August 10, 2014

    Had a laundry, great location, helpful staff.

    Ensuite bathroom had to be accessed through main bedroom for third adult who was sleeping in lounge room. Quite inconvenient.

    6.7

  • Trish
      Australia
    August 6, 2014

    Staff were very friendly and helpful. Located close to all amenities. Room was clean, warm and comfortable.

    10

  • Vanessa
      Australia
    August 5, 2014

    The location. The room.

    The staff are straight out of Fawlty Towers. everything is a problem. They're too busy. Too stressed. Annoyed they have guests. The breakfast food is pretty bad and quite unhealthy as well.

    7.5

  • David
      Australia
    August 3, 2014

    Location. Breakfast was OK apart from the inedible hash brown.

    I couldn't fit in the tiny bathroom, plus not a hook to be found to hang clothes on. The bathroom door wouldn't close unless it was forced, thereby waking all and sundry. 21 minutes allocated for WiFi - why even bother? Will look elsewhere next time.

    5.8

  • Bernadette
      Australia
    July 31, 2014

    Unfortunately, we never got the chance to stay at the motel. Our booking was cancelled by an employee (the manager perhaps) 2 days before we were due to arrive, despite having booked and paid weeks before. We were told that there had been a “double booking” via booking.com, however this seems like a tall story to us and the manager was unable or would not say if it was bookin.com’s fault or his (“he said he didn’t want to point fingers”). We think it is more likely that the motel was trying to move us out so that they could accommodate guests who wanted to stay for longer – as we had only booked one night. He attempted to “go in to bat” for us and get us into another Motel nearby, however called back and said he had been unable to. He then offered an alternative location, however when we looked at it online it looked ratty and the reviews were very bad. He did not attempt to assist us any further with finding alternative accomodation. We were then offered a credit for another weekend for an upgraded room at the same price – however, my partner and I are expecting our first baby in a couple of months and don’t have another weekend that we can get away from Sydney before then. When we asked if the “other guests” would mind moving hotels we were told they were “unwilling” to do so - we were never given the option to decline the move, however. In the end we asked for a full refund which we received. We were sadly disappointed with the way the matter was handled, the person we dealt with barely apologised and was totally blasé about the fact that he had spoilt our weekend, we had been very much looking forward to a little pre-baby escape from Sydney. On looking for alternative accommodation ourselves we could not find anything at the last moment that was suitable or within our price range.

    2.5

  • Lyn
      Australia
    July 29, 2014

    the fact that you could walk to dinner each night wherever you wanted to dine ie: very central position. Close to shops too which our grandchildren enjoyed.

    holiday wasn't long enough.

    7.5

  • Anonymous
      Australia
    July 27, 2014

    I really enjoyed the lovely and simple country feel of the motel.

    Because it is an old building the floor creaked and the wind rattled the windows.

    8.3

  • Joanne
      Australia
    July 27, 2014

    Bathroom was a bit small

    9.6

  • Julie
      Australia
    July 24, 2014

    We liked the breakfast and the attention to detail with the room services

    8.8

  • Glenda
      Australia
    July 19, 2014

    It had the best cooked breakfast I have seen - for variety, quantity and quality. Our spa bath was great and the room layout meant I could get up to work on the table early without disturbing my room mate.

    Nothing

    10

  • Colin
      Australia
    July 18, 2014

    Conveniently located, clean and comfortable. Breakfast was inexpensive and ample.

    No shampoo provided for showering. Parking spaces were very tight.

    7.5

  • Jessica
      Australia
    July 14, 2014

    The staff were very helpful and with our request for a bath they were happy to facilitate and upgraded us to an apartment which was off the location. The apartment had everything we needed and good heating facilities.

    Although keeping some of the old quaint look is nice, the structure of the shower isn't very good and could lead to becoming unbalanced and injury. The couch is also very old, uncomfortable and needs to be replaced.

    7.1

  • Alan
      Australia
    July 11, 2014

    Location. Value

    7.5

  • Suying
      Australia
    July 10, 2014

    It is clean and location is very good as well.

    We have been charged more than the confirmed receipt what we printed out from Booking.com. And the staff can't give any satisfaction reason for this fee.If we refused the fee we will lose the deposit.It is so unfair for us and never meet the condition like that before! Also, there is no Wi-fi at all and staff didn't know anything about wi-fi,so can not get any help about this issue.

    5

  • Maria
      Australia
    July 6, 2014

    Love the Spa bath not only is it Spacious and relaxing but My Husband proposed to me 7yr's ago in one of the Spa rooms that he definitely Set the mood for with candles/Champagne etc..We finally got to revisit this year June and are definitely making it a Long Weekend Stay once a year :-) Location is perfect just a short stroll around the corner to the rsl where they have a wonderful seafood buffet in the weekend..

    9.6

  • Anonymous
      Australia
    July 5, 2014

    Great value for money with breakfast included. The beds were comfortable and everything was very clean. We walked down the road for dinner. The location was excellent. Would recommend to families.

    It was an extremely cold and windy weekend and the wind was blowing into the room through the gaps around the door.

    8.3

  • Steven
      Australia
    July 2, 2014

    -Lovely warm room on arrival and through the night. -Comfy beds nicely made with plenty of blankets.

    -Que out the door to get in to breakfast and no tables available. Had no option but to go down the road and buy breakfast due to time constraints. -discovered a used baby bottle on the floor when we pulled out the trundle bed and a medicine bottle top on the bathroom floor.

    6.3

  • Anonymous
      Australia
    June 20, 2014

    Spacious room & good ventilation & light.

    80's silver picture in the room. Tv in breakfast room

    7.9

  • Kris
      Australia
    June 17, 2014

    Location, price, standard of room

    Couldn't book room only - had to pay breakfast which wasn't required

    9.6

  • Anonymous
      Australia
    June 7, 2014

    Good location, clean, reasonable price.

    Heater wasn't hot enough, concierge was a little strange

    7.5

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