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9 Gregory Street, Mackay, 4740 Mackay – Show map
Excellent location – rated 9.3/10! (score from 62 reviews)
Rated by guests after their stay at Mackay Grande Suites.
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34 properties in Mackay
Including hotels, apartments, villas and more.
62 verified reviews
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Mackay Grande Suites's staff speak: English
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Indoor Pool, Nightclub/DJ, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Wired internet is available in all areas and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
Up to two older children or adults are charged AUD 35 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Mackay Grande Suites accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 62 reviews
Value for money
Show reviews from:
Just 3 minutes’ walk from the popular Bluewater Lagoon, Lanai Riverside Apartments features a 20-metre lap pool, a sauna and a fitness centre.
Score from 60 reviews Very good
Offering an outdoor swimming pool and a hot tub, Oaks Rivermarque is a 13-minute drive from Mackay Airport. All accommodation options offer modern furnishings and a flat-screen TV.
Score from 2 reviews Exceptional
Featuring an outdoor pool, a restaurant and a bar, Shakespeare International Motel is just a 5-minute walk from Mackay Entertainment and Convention Centre. Free Wi-Fi and free parking are included.
Score from 72 reviews Very good
In the heart of Mackay, the International Lodge Motel has rooms with free Wi-Fi and a flat-screen with satellite channels. The Pioneer River is just a 2-minute walk away.
Score from 163 reviews Very good
All the staff were so helpful and friendly, the room was beautiful and the view was amazing.
The bed and the pillow were horrendous, the pillow was really hard and the bed, while ok to sleep on was not the comfiest bed I've come across.
Very good central location near to a selection of restaurants and cafes.
Love my baths Fast service Polite service
I am working at the Hay Point expansion site. My wife flew from Hong Kong, on route for NZ, to visit me. MGS is in a Perfect location: handy to everything we required, shops, restaurants/bars, and coffee shop right outside the back door! Room comfort was perfect.
There simply wasn't anything that we didn't like.
Close to dhops
No room service
Nice rooms plenty of space
Television remote controls don't work
I only stayed one night and didn't need to use the facilities but I was very pleased with location. I stayed on a Friday night and although the night club was very busy I heard nothing from my room.
I had a 1 bedroom apartment and if I had been staying longer than 1 night it would have been nice to have an outdoor setting on the lovely big verandah.
The first room we stayed in the TV didn't work so we were moved the second room we stayed in the remote for the in house movies didn't work
Facilities and convenience made for an enjoyable stay.
Keep the prices competitive.
Staff are so friendly and kind. We had a problem with movie channels and they tried to fix it even it was early evening.
We stayed in a one bedroom suite which was spacious, secure and clean and suited our needs. Having restaurants and a coffee shop close were a bonus. Taxi rank nearby if needed. The building is close to town centre shopping and a large shopping centre a short drive away.
Just minor but maybe a few scattered cushions for a touch of ambience
Location and pleasant room Rooms were well serviced by the cleaning staff thank you!
distance of room from lift core
Just about everything
Lounge not that comfy, but that is being picky
Beautiful and clean, comfy. Close to everything
The mini bar costs are outrageous!
The bed was very comfortable and the room size quite spacious. The gym didn't have towels provided the day I used it.
Our security card wouldn't work when we came home late Saturday night and had to wait for staff member to notice us to let us through
Simply put - Eat, Stay and Play no need to go anywhere else. but in saying this if you do feel like going out, entertainment is within walking distance and a variety of other restaurants
In a great location in the city centre. Only minutes from shops restraunts and bars. The rooms are spacious and have everything you need. They are a bargain for what you pay. We have stayed in 4 or 5 other hotels in Mackay but will definitely be staying here next time we go to Mackay from now on.
Clean modern facilities being in close proximity to restaurants and shopping in the city centre.
Breakfast was good set up, and car parking was sufficient. When GM finally reached, he handled problems properly, but only after we checked out which ment we needed to live with problems during stay.
Check in and reception staff was terrible, and did not handle problem with fold out bed not being made up, handed at door dirty worn blue pillow and old blanket with no sheets for us to make up bed, failed to leave message to GM as repeatedly requested, lied as to the name of the GM, and refused to transfer calls to GM as repeatedly requested. The room was not clean and profanities were written on the mirror discoverable when room steamed up after shower (shows mirror wasn't properly cleaned). This list goes on, but you get the idea.
Room service took ages and was awful! We were starving so ordered 4 dishes. Had one bite of each and went out to get something edible.
The location of the hotel was excellent for access to Mackay centre. The booking I made was last minute with a fantastic room rate for a suite which was just beautiful.
Nothing not to like - excellent
The suites were spacious and well set out. Parking was great. Staff addressed most problems within a reasonable amount of time with the exception of the the noise from the band.
Biggest problem was the noise factor. No-one bothered to tell us that the Wedding being held there involved a heavy metal band. We went for a rest and had to wait until 12mn to get it. The staff did not have the good sense to put the wedding guest directly above the reception. They offered to move us in the morning to a quieter room??
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