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hotel In the heart of Mackay, the International Lodge Motel has rooms with free Wi-Fi and a flat-screen with satellite channels. The Pioneer River is just a 2-minute walk away.

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Newest reviews for Mackay Grande Suites

  • Kristie
      Australia
    September 9, 2014

    All the staff were so helpful and friendly, the room was beautiful and the view was amazing.

    The bed and the pillow were horrendous, the pillow was really hard and the bed, while ok to sleep on was not the comfiest bed I've come across.

    9.2

  • Darryl
      Australia
    September 4, 2014

    Very good central location near to a selection of restaurants and cafes.

    7.9

  • Tamatha
      Australia
    August 29, 2014

    Everything

    Nothing

    10

  • Jenene
      Australia
    August 19, 2014

    Love my baths Fast service Polite service

    9.6

  • David
      New Zealand
    August 19, 2014

    I am working at the Hay Point expansion site. My wife flew from Hong Kong, on route for NZ, to visit me. MGS is in a Perfect location: handy to everything we required, shops, restaurants/bars, and coffee shop right outside the back door! Room comfort was perfect.

    There simply wasn't anything that we didn't like.

    10

  • Debra
      Australia
    July 29, 2014

    Close to dhops

    No room service

    7.5

  • Anonymous
      Australia
    June 17, 2014

    Nice rooms plenty of space

    Television remote controls don't work

    7.9

  • Leanne
      Australia
    June 10, 2014

    I only stayed one night and didn't need to use the facilities but I was very pleased with location. I stayed on a Friday night and although the night club was very busy I heard nothing from my room.

    I had a 1 bedroom apartment and if I had been staying longer than 1 night it would have been nice to have an outdoor setting on the lovely big verandah.

    10

  • Catherine
      Australia
    May 7, 2014

    Location

    The first room we stayed in the TV didn't work so we were moved the second room we stayed in the remote for the in house movies didn't work

    6.3

  • Terence
      Australia
    May 6, 2014

    Facilities and convenience made for an enjoyable stay.

    Keep the prices competitive.

    8.8

  • Dk
      Australia
    April 29, 2014

    Staff are so friendly and kind. We had a problem with movie channels and they tried to fix it even it was early evening.

    9.6

  • Rosemary
      Australia
    April 28, 2014

    We stayed in a one bedroom suite which was spacious, secure and clean and suited our needs. Having restaurants and a coffee shop close were a bonus. Taxi rank nearby if needed. The building is close to town centre shopping and a large shopping centre a short drive away.

    Just minor but maybe a few scattered cushions for a touch of ambience

    8.3

  • Christine
      Australia
    April 24, 2014

    Location and pleasant room Rooms were well serviced by the cleaning staff thank you!

    8.3

  • Anonymous
      Australia
    April 19, 2014

    great location

    distance of room from lift core

    10

  • Scott
      Australia
    April 18, 2014

    Just about everything

    Lounge not that comfy, but that is being picky

    9.6

  • Allan
      Australia
    April 16, 2014

    Room layout

    The rain

    9.2

  • Elizabeth
      Australia
    April 16, 2014

    Beautiful and clean, comfy. Close to everything

    The mini bar costs are outrageous!

    8.3

  • Ian
      Australia
    April 2, 2014

    The bed was very comfortable and the room size quite spacious. The gym didn't have towels provided the day I used it.

    Our security card wouldn't work when we came home late Saturday night and had to wait for staff member to notice us to let us through

    7.5

  • Rhonda
      Australia
    March 10, 2014

    Simply put - Eat, Stay and Play no need to go anywhere else. but in saying this if you do feel like going out, entertainment is within walking distance and a variety of other restaurants

    8.8

  • Mark
      Australia
    February 22, 2014

    In a great location in the city centre. Only minutes from shops restraunts and bars. The rooms are spacious and have everything you need. They are a bargain for what you pay. We have stayed in 4 or 5 other hotels in Mackay but will definitely be staying here next time we go to Mackay from now on.

    10

  • Debra
      Australia
    February 19, 2014

    Clean modern facilities being in close proximity to restaurants and shopping in the city centre.

    10

  • Anonymous
      Australia
    February 12, 2014

    Breakfast was good set up, and car parking was sufficient. When GM finally reached, he handled problems properly, but only after we checked out which ment we needed to live with problems during stay.

    Check in and reception staff was terrible, and did not handle problem with fold out bed not being made up, handed at door dirty worn blue pillow and old blanket with no sheets for us to make up bed, failed to leave message to GM as repeatedly requested, lied as to the name of the GM, and refused to transfer calls to GM as repeatedly requested. The room was not clean and profanities were written on the mirror discoverable when room steamed up after shower (shows mirror wasn't properly cleaned). This list goes on, but you get the idea.

    4.2

  • Kai
      Australia
    February 8, 2014

    Room service took ages and was awful! We were starving so ordered 4 dishes. Had one bite of each and went out to get something edible.

    5.4

  • Susan
      Australia
    February 2, 2014

    The location of the hotel was excellent for access to Mackay centre. The booking I made was last minute with a fantastic room rate for a suite which was just beautiful.

    Nothing not to like - excellent

    9.6

  • Ian
      Australia
    January 30, 2014

    The suites were spacious and well set out. Parking was great. Staff addressed most problems within a reasonable amount of time with the exception of the the noise from the band.

    Biggest problem was the noise factor. No-one bothered to tell us that the Wedding being held there involved a heavy metal band. We went for a rest and had to wait until 12mn to get it. The staff did not have the good sense to put the wedding guest directly above the reception. They offered to move us in the morning to a quieter room??

    6.7

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