Magic Mountain

Great views and sea breezes

appliances a little old for efficient cooking

Having previously stayed at Magic Mountain I am pleased to say that the apartments are still very spacious, very good kitchen appliances, and the swimming pools are still fantastic. Additionally, the reception staff were very polite and helpful and the local area still has many good restaurants and reasonable transport links.

Nevertheless, there has been a clear decline in the cleanliness and upkeep of the apartments since my last visit in 2006/07 and I found this somewhat suprising given the nighly room cost exceeding $200. While we could have reported our observations at the time we did not because they could not have been remedied without us vacating the apartment. Anyway, neither bedroom ceiling fan could be used in our apartment as they were both filthy and damaged. The lounge blinds would not open fully and reception on both TV's was poor. The kitchen island had been encased in metal sheets presumably as a short term measure rather than be fully repaired, and the 2nd bedroom had not been fully cleaned. Additionally, wireless internet was very expensive and carried a weak signal. If standards were to improve or the prices were to drop I would consider going back again, but as it stands better value for money is available elsewhere in the local area.

I had a lovely rom with a great sea view on one side and a balcony looking down on to the lagoon on the other side. There was plenty of room for everyone.

It might be time for a refurbishment, but overall was very happy with everything

Staff were friendly and it was close to resturants and beach

Cleaning the glass on tables and windows would be a good start. Then replacing and updating worn furniture in bedrooms and lounge

Ocean view and large dining room

No blankets on the beds

Your staff are very lovely people, no problem was a problem to them and they should all be give pay rises, and the views just beautiful and i would love to stay again but my arthritis i don't think would permit me to but i have no hesitation recommending the resort to all my friends.

The steps i did request a bottom floor apartment, but got top floor and the stairs were a killer to a grandmother with arthritis, and also i could smell something in main bathroom and did adventurely find problems which was used pads in bag in cupboard of bathroom and no window was clean and floors were stained, all the glass table etc were not cleaned, and when i went to use crockery it had not been washed up properly and then i pulled out frypan and that had dried food still on it. so I think being a retired commercial cleaner that the cleaners should just take a little more respect when cleaning I do apologise for this but just a suggestion from a experience cleaner

the heated pool considering the weather

to arrive at the hotel to check in and finding the office closed and not having clear instructions on what to do to get the key

Les chambres sont grandes, calmes, entourée de végétation verdoyante, cadre idéal, 3 piscines, 2 jacuzzis, sécurité le soir. Proche de la mer et des petits commerces.

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