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146 Sooning Street, Nelly Bay, 4819 Nelly Bay – Show map
|Superior Two-Bedroom Apartment|
|Two-Bedroom Apartment (3 Adults)|
|Superior One-Bedroom Apartment|
|Superior Three-Bedroom Apartment|
|Two-Bedroom Apartment (4 Adults)|
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7 properties in Nelly Bay
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49 verified reviews
They speak your language
Grand Mercure Apartments Magnetic Island's staff speaks: English
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BBQ Facilities, Outdoor Pool, Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Fitness Center, Massage, Bicycle Rental
WiFi is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Airport Shuttle, Car Rental, Airport Shuttle (surcharge), Tour Desk, Ticket Service, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 5:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 45 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 49 reviews
Value for money
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Modern design. Very clean. Everything you need on hand.
Easy to hear/see other apartments. Open bathroom in the middle of the apartment, can't have visitors and use bathroom at the same time.
We liked the convenient location next to the marina and ferry. Also, trialling the different pools was fun. Really appreciated the view our balcony.
We didn't like the lack of privacy with the bathroom and also stepping out of the bath after a shower back down to the floor was quite tricky.
location and size of unit and the view from balcony.
there was a sailing weekend on and the complex gave a party which was above our unit. With young children the band finished at 10.30 pm which was acceptable but then the language and noise after this was not acceptable. The female manager said that Mercure had no say in what they did as she was the franchaisee and it was no good complaining to them which i thought was a bit strange. All that was required was a note before hand explaining what was going to happen that night and for someone to keep the guests under control.
The view and the potential to be fantastic
Rooms very dirty, we had 2 Rooms are very tired
Our apartment had great views of the sea. Facilities were good -
We were not told that the phone was not connected Tap in bathroom needed attention. A daily service would have been welcome - even a minor service.
Location Warm pool Friendly staff
Dripping tap Foxtel with no channels Toilet dirty
The view and the bed
No dishwashing liquid or sponges in kitchen. Very basic kitchen supplies. Carpet all torn and loose threads. Just needed maintenance for the price we pay
I got a phone call after making my booking online the lady said ' I need to organise some ferry tickets for you' which gave me the impression she was doing it as a gesture but when I arrive they say to me ' you now owe $106 for ferry tickets' she should have worded it better and maybe said ' would you like us to organise ferry tickets or you organise them?' Because I ended up paying for the whole party then Having to collect money off them for ferry tickets when they could have simply purchased their own.
The view from our room was great (but this cost extra)
- only 2 towels were provided for our 2-week stay (we received 2 fresh towels after 10 days) - If you want to get to beaches you either need a car or be prepared to walk 2-3 km each way - The apartment wasn't very clean
The staff and owner were so wonderful and caring, even lending us their own personal backgammon board. I honestly feel in love, the grounds are beautiful, views to die for and so close to everything you could possibly need. They even have alcohol (nice oyster bay wines) to buy straight from reception to sit by the pool over looking the ocean and relax.
Lived the location and outlook.
The room we stayed in had a TV in the master that wasn't connected. The ice machine in the fridge didn't work. Otherwise very enjoyable.
Quality of the apartment
Apartment was described as having a sea view, which it did, but only just, though a gap between two other apartment blocks, but nevertheless extremely nice and we would recommend.
Only had to pay $150 p/night, would have been very disappointed if I had of paid more
Staff were poorly trained and not very helpful, cleaniness of the rooms were ok but the reception and pool area on our building was quite dirty. We also had to leave a $100 deposit that we didn't get back for two weeks even tho we left the room clean
The appartment was spacious, well equipped with great view of the ocean. Beds very comfortable. The repairs' man was excellent. Cable TV. Swimming pools.
Office staff not particularly efficient or friendly. No help with heavy luggage. Balconies of most appartments get little winter sun.
Beautiful, left alone, but service was only a phone call away, lovely lady at the front desk, very helpful.
the location to shops and the ferry.
Room was very noisy as there were just tiles and concrete walls, not private, and not terribly clean. Chocolate bar wrapper under the bed that wasn't ours. TV remote batteries were flat.
There little bugs like thrips everywhere in the apartment & it needs to be fumigated
i liked everything staff great ,beds great just a very great experiance and my guests were thrilled with the facilities
light switches hard to work out which did which light but was funny
I loved the view of the sea, the apartment was designed so that one could view it from the kitchen, lounge, bedroom and Bath!
The room was too close to the pool and was quite noisy.
The apartments were great
Magnetic Island is expensive, not a great amount to do.
The receptionist (Jenny I think) was very helpful and friendly. Apartments were amazing with the ocean views.
having to leave, we will be returning!
Good location close to ferry terminal. Nice views of Nelly Bay and Townsville.
We found the staff to be uninterested and not very friendly. Easily replaced furniture rusted and tacky. Room not cleaned well - previous guest's hair throughout bathroom. Would try somewhere else next time.
Friendly staff, great location relaxing atmosphere
Lights on stairs need to be on a sensor instead of being on all night. Too bright in bedroom.
I thought the bathtub was overlooking the ocean but it wasn't
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