Choose your preferred language. We speak English (US) and 41 other languages.
Most often used by people in the United States
Choose this apartmentJust like home, with all the facilities you need
146 Sooning Street, Nelly Bay, 4819 Nelly Bay, Australia – Show map
|Superior Two-Bedroom Apartment|
|Two-Bedroom Apartment (3 Adults)|
|Superior One-Bedroom Apartment|
|Superior Three-Bedroom Apartment|
|Two-Bedroom Apartment (4 Adults)|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
7 properties in Nelly Bay
Including hotels, apartments, villas and more.
69 verified reviews
They speak your language!
Grand Mercure Apartments Magnetic Island's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
BBQ Facilities, Outdoor Pool, Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Fitness Center, Massage, Bicycle Rental
WiFi is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Car Rental, Airport Shuttle (surcharge), Tour Desk, Ticket Service, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Paid WiFi, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 5:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 45 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 69 reviews
Value for money
Show reviews from:
one staff member in particular was very rude after a long trip there and a stuff up by booking.com she told us the room rate would be double what we'd already payed wirh no lenienxy or compromise although she could see we were a young couple without much extra cash then we had to wait till 3pm for our room. this woman obviously hated life and i wouldnt go back ever just so i never had to see her again. would much rather have stayed at any of the other much friendlier and more hospitable quant places we saw on the island rather than this although a little luxurious generally sterile cold and nasty place to stay.
I loved the kitchen lay out and the friendly male assistant it was a nice apartment
The cups and plates weren't clean and there wasn't many channels on the austar box but other than that it was a nice weekend
Privacy & location.
Loved the location and the pools, especially the infinity pool. Loved how the rock wallabies visited often. Quiet location. Enjoyable
Couldn't find the gym - don't think it exists anymore. Greeting on arrival was pretty poor.
The pools were lovely.
The rooms needed a repaint, there was animal droppings all over the patio and stains on the carpet. The blinds in the main bedroom didn't work, the TV's didn't work properly and there was no Foxtel as stated in the booking notes.
Friendly staff and great location close to everything. Apartment had good layout for young family
Scuffed walls and missing tiles in shower- property needs a makeover. Scant cooking implements so tricky to cook for a family.
Great location, good view, nice place.
Glasses were dirty, fans stopped working half way through the night, aircon was hardly felt.
Right next to the Ferry terminal. Clean.
The see-thru bathroom right in the middle that people coming in on the Ferry can see into. Hopeless TV / FoxTel set up.
Apartment was spotless, neighbour (maintenance man) was so friendly bless him. The view was exceptional!
Leaky shower, drip drip drip all night, easily sorted with a towel though
How close it was to ferry
Fee for loosing key
Great views from superior rooms
No free wifi No breakfast provided
I loved the apartments, I thought it was a beautiful location and a very modern style.
As for the customer service, it was disgusting, paying customers regardless of age do not appreciate being spoken to so rudely especially when it was so unnecessary, approaching the reception to pay for the accommodation not realising that it had already come out of my bank account when it clearly states nothing will be taken out of my account until the day of check in was incredibly disappointing, being told to "just wait a second" with such a rude manner was very insulting, over all experience rate about a 3/10 would not recommend the grand mercure magnetic island to anyone and would be very surprised at myself if I ever return to the apartments.
Loved every bit of our apartment
That we only had one night there
Great location close to ferry, IGA. Excellent view from our apartment
Kitchen equipment poor. Beds far too small. No Balcony BBQ
Perfect location, well presented appartment, effortless access to grounds and helpful polite staff.
The sea view from the living room and master bedroom
Few things were broken but as pros when we told the reception, they fixed them the same day even on a Saturday.
Modern design. Very clean. Everything you need on hand.
Easy to hear/see other apartments. Open bathroom in the middle of the apartment, can't have visitors and use bathroom at the same time.
We liked the convenient location next to the marina and ferry. Also, trialling the different pools was fun. Really appreciated the view our balcony.
We didn't like the lack of privacy with the bathroom and also stepping out of the bath after a shower back down to the floor was quite tricky.
No value for money. Mecure is happy to charge top rate prices but not happy to provide value for money. There was smelly undies left behind in both sides of the bedside tables!! The previous months Foxtel guide had not even been updated to the new month. All the fittings and furniture was either rusty, stained or just old. The fridge light did not work. The next door neighbours dog kept barking. The receptionist seemed unprofessional as we entered there was not a friendly greeting she tells us she is in the middle of banking and seemed unable to locate our booking. A man not sure who knocked on our door to retrieve the smelly underwear that was left behind without so much as an apology or explanation. For $320 I would never stay at this place again.
location and size of unit and the view from balcony.
there was a sailing weekend on and the complex gave a party which was above our unit. With young children the band finished at 10.30 pm which was acceptable but then the language and noise after this was not acceptable. The female manager said that Mercure had no say in what they did as she was the franchaisee and it was no good complaining to them which i thought was a bit strange. All that was required was a note before hand explaining what was going to happen that night and for someone to keep the guests under control.
The view and the potential to be fantastic
Rooms very dirty, we had 2 Rooms are very tired
Our apartment had great views of the sea. Facilities were good -
We were not told that the phone was not connected Tap in bathroom needed attention. A daily service would have been welcome - even a minor service.
Location Warm pool Friendly staff
Dripping tap Foxtel with no channels Toilet dirty
The view and the bed
No dishwashing liquid or sponges in kitchen. Very basic kitchen supplies. Carpet all torn and loose threads. Just needed maintenance for the price we pay
I got a phone call after making my booking online the lady said ' I need to organise some ferry tickets for you' which gave me the impression she was doing it as a gesture but when I arrive they say to me ' you now owe $106 for ferry tickets' she should have worded it better and maybe said ' would you like us to organise ferry tickets or you organise them?' Because I ended up paying for the whole party then Having to collect money off them for ferry tickets when they could have simply purchased their own.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.