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101-105 The Esplanade, 4870 Cairns, Australia – Show map
Excellent location – rated 9/10! (score from 294 reviews)
Rated by guests after their stay at Mantra Trilogy.
|Two-Bedroom Interconnecting Room with Sea View|
|Double Room with Sea View|
|One-Bedroom Apartment with Sea View|
|Two-Bedroom Interconnecting Room|
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114 properties in Cairns
Including hotels, apartments, villas and more.
294 verified reviews
They speak your language!
Mantra Trilogy's staff speaks: English
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BBQ Facilities, Outdoor Pool, Grounds
Fitness Center, Massage
WiFi is available in the hotel rooms and charges apply.
Free public parking is available on site (reservation is not possible).
24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 294 reviews
Value for money
Show reviews from:
Ideally located in the central business district of Cairns, Queensland, this dream destination is situated just off the Esplanade, only a short stroll from the main Cairns shopping precinct.
Score from 130 reviews Very good
Just 3 minutes’ walk from Cairns Lagoon, BreakFree Royal Harbour features apartments with a spa bath and a private balcony with Trinity Bay or garden views.
Score from 205 reviews Very good
Located across from the Cairns Esplanade, the Mantra Esplanade has waterfront accommodations with a balcony offering ocean or city views.
Score from 219 reviews Very good
Rydges Tradewinds Cairns is in a great location on the Cairns Esplanade overlooking the Coral Sea.
Score from 209 reviews Good
Staff went above and beyond for us. I requested to be close to my family as they had booked as well and they put us in a combined room which made our time that much better!
Disabled parking bay, with able bodied people in it. Spoke to reception. This is the third time, 6 months ago & a year ago. They will NOT move these people on, even though it is a requirement that all regos get written down on arrival.
Friendly staff on arrival, undercover parking, great location right in the city and near the espanade, air con. While room wasn't serviced during our stay, this helped to keep the cost down for a good motel and this wasn't an issue at all. The receptionist kindly let us know that we could get new towels and pool towels any time we wanted. We also requested a microwave as we had to prep some meals and the staff made sure they put us in a room with a microwave (with no guarantee), but they still made this happen. Thanks Trilogy Staff!!!
Great location & view of the esplanade
Asked for earlier check in which didnt happen so waited 2 hrs for room to be cleaned to which checked in at 2:30pm walked into our room which was not cleaned and hadn't been touched from previous persons stay. Very disappointing after having to wait 2hrs.
The view from the room
The room smellt of mould when you walked the room it was really bad, we had to leave all windows and glass doors open for the length of our stay. Reported it to staff, they told us to have a look at another room it was as bad. We stayed in room 4 level 9 tower 3.
Location is fantastic
Room was really stinky . That smell didn't go away even after 5 days. Need to change carpet
Location was fantastic!
Lobby smelt unpleasant. The carpet probably needed cleaning.
Loved the toiletries, the view and the location.
The pool was too cold to swim in.
Location was excellent, close to shops, restaurants, lagoon etc
Very poor wifi. Rooms a little tired - in need of redecoration.
Friendly staff answer all your question, very helpful, room size good!! Enjoy our holiday, close to everything, transfers to almost everything you would want to do!!!
Location and view
Needs more umbrellas/sun shade and chairs around the pool and at least one room clean during a weeks stay Safes need to work properly
The pool was beautiful, views and location for NY Eve for the fireworks was perfect. Apartment was nice but a bit small.
Having to pay for coffee, the lifts were slow and busy, we had friends in another tower and wish we could have been a bit closer, limited parking and the electronic room keys would work which was really irritating when your travelling with small children and have to remove all your luggage and head back to reception
Great location with very friendly staff..
Paid WIFI was useless I never got connected and staff cant fix just give you number to ring not helpful at all...
Some beds are really terrible Had to pay for wifi Staff don't deal with complaints
I liked the location and swiming pool
The lady who checked in our room was not freindly but other staff were very kind and helpful . The room didnt has a shelf for organise our cloths for nine night stay and we used our suitcase during stay!!!
Staff were very helpful, close to town, shops, restaurants and esplanade
the only complaint I have was the noise from the flying foxes in the trees, day and night, very frustrating but that's not the Mantra's fault.
The location was excellent, especially with young kids. This was the main reason we picked the Mantra Trilogy.
No wifi was disappointing had to pay an extra $100 for 14gb of very slow internet and use about 4 gb Car park was too small. Swip cards kept failing and went through 3-4 during the week, never experienced this anywhere in the world before. Kept getting the same excuse, you are storing it too close to mobiles. Really it's 2014/15?? The Queen bed was two singles stuck together, for the price we paid this should not have been the case.
1. Very dirty carpet and floor 2. Very uncomfortable bed 3. Very bad service. No housekeeping but did not tell me when I book. I have to go to the reception to get tissue, towel, shower gel and everything 4. Very dirty kitchen, I found a cockroach on the day of arrival. 5. I arrived at around 9am. They said they will call me if room become available before 2pm. But they did not call. When we got in our room at around 2:30pm. We found the room uncleared at all. Rubbish left by previous guests are still on the floor. A total mess in the room
location and facilities of property
Musty smell in room
The location was great, in the middle of Cairns. Room in level 11 had a great view over the harbour.
The room was to small and dirty. It is supposed to be a 4 star hotel, so it should be better. We stayed 4 nights, and there was no room service. The only printer for guests didnt work well, so we could print our flight tickets. The staff didnt repaired it, they dont have enough money was the answer for the reception.
The bed was terrible. It was two single beds pushed together with a sagging mattress on top. Neither myself nor my partner could sleep on it. I gave my feedback when I checked out and received a feeble response about the refurbishment being ongoing. When I also gave feedback via email requesting a refund I did not even get a response. Bad service.
Location was fantastic
Room was small. No daily room clean.
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