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270 Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.5/10! (score from 592 reviews)
Rated by guests after their stay at Novotel Melbourne On Collins.
|Standard Twin Room (3 Adults)|
|Executive Queen Room with Sofa Bed (2 Adults)|
|Executive Queen Room with Sofa Bed (3 Adults)|
|Standard Queen Room|
|Standard Twin Room (2 adults)|
|Deluxe King Room|
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Novotel Melbourne On Collins's staff speaks: French, English, German
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Fitness Center, Massage, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 15 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 592 reviews
Value for money
Show reviews from:
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Wi Fi in bedrooms not always available. Air conditioners either very cold or to hot! Perhaps if we had better instructions?
Everything else!! Staff is SUPERB
Staff were always very pleasant and helpful. Location was excellent. Buffet breakfast offered plently of choice and was of a good quality.
Could not connect with the Wi-Fi in the rooms (only worked once).
Nothing to dislike
Excellent location staff very good
Milks in frig were off staff rectified thid
I loved that it was clean and in the heart of the cbd.nice relaxing furniture too.
Wish there would have been better views or a balcony
Very good location Lovely room Lovely staff Would definately stay again.
Nothing that I didnt like.
Bed was good.
Breakfast was awful.
Location & the cleanliness
We was not informed there was building work around the hotel. Having stayed a number of top hotels around the world, the reception area was poor for the first viewing.
Very noisy even without the construction going on. Very poor sleep quality. Rooms average to small in size. Airconditioning couldnt get the room temperature below 24.5 degrees even though it wasnt all that hot outside
Location and friendly staff.
Hotel was old and tired reception on the sixth floor is not ideal with access from only two lifts at street level. Hotel is built around a shopping centre t hat is undergoing a major refit and noise was an issue from 7.00am weekdays.
Tv remote didn't work Photos from website wrong to what we received
such a central location with friendly helpful staff, room service was fantastic and they went out of their way before we stayed to ensure our needs were met
Staff during breakfast service abrupt
Lots of mould in the shower
Location is great for shopping and access to transport
Construction work early on a Saturday morning
The fact it was in central location
the resteraunt food needs to be improved a little
Loved this hotel, the position is great, close to restaurants and shopping. Breakfast was very good and buffet choice was extensive, coffee very good. Happy hour was very good as well. Rooms was bigger than the rooms we have stayed at before in Melbourne, great bathroom, very clean. Staff all courteous and helpful. Will be staying here again.
It's very hard to get a parking spot near the hotel so you can either get valet parking or unload your luggage that was the only thing I did not like
The Breakfast was outstanding, so many choices but most of all the food was fresh and well placed so there were no queues. My little girl was looked after by the staff who gave her crayons and pictures. The staff across the hotel were attentive, professional and most of all friendly. When staying in the CBD again we will stay here, so central and easy to get around. The Valet parking was also non complicated and the staff very pleasant. Well done. We loved our stay and have recommended.
Location so central to everything. Staff are so helpful. So enjoyable to start the day with the buffet breakfast. Quiet rooms. Novotel is my preferred accommodation whilst travelling nationally as I know the standard to expect and they deliver every time.
Only improvement would be complimentary wifi for guests as this is offered by many other similar hotel chains.
The bed/pillows were comfortable, and the room was very roomy, smelt fresh and was nice and quiet.
The bathroom was very small. It was advertised as having a double shower but it didn't. The view was terrible - no view of Collins St, we looked out onto dilapidated buildings on the side street! l was also disappointed with the breakfast. The scrambled eggs were powdery and did not taste like eggs at all. We have stayed twice before at the Novatel in St Kilda which was excellent in every way and we couldn't fault it! Think we will stick to Novatel St Kilda in the future l think.
the location & buffet breakfast
Room, location, staff. I did not buy Wifi.
Air con not working, cafe food average and expensive.
It was a very spacious room in an excellent pisition.
Out TV volume kept on automatically turning up and down. You had to pay for wi fi.
Loved the location. We got a deal online that included breakfast and then were upgraded when we checked in.
Didn't like the pillows but that's more a personal choice.
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