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180 City Road, Southbank, 3006 Melbourne, Australia – Show map
|Two-Bedroom Twin Apartment with Two Bathrooms|
|Two-Bedroom Twin Apartment|
|Special Offer - Two-Bedroom Apartment|
|Two-Bedroom Apartment with Two Bathrooms|
|Special Offer - Two-Bedroom Apartment with Two Bathrooms|
|Premium Two-Bedroom Apartment|
|Special Offer - Three-Bedroom Apartment|
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342 verified reviews
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Melbourne Short Stay at SouthbankONE's staff speaks: Chinese, French, English
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Fitness Center, Indoor Pool
WiFi is available in the hotel rooms and costs AUD 9.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs AUD 17.50 per day.
Baggage Storage, Dry Cleaning
Paid WiFi, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, French, English
2:00 PM - 8:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 17 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 343 reviews
Value for money
Show reviews from:
Loved the view, the cleanliness and service
No airconditioning in the rooms.
Paying for wifi Small living area Lack of seating in living room
I would have liked that the longer I stayed, the lower the rates per day.
What I did not like was that short stayers benefit than I did for staying longer as it is pricey your day rates.
Close to city by foot and Southbank restaurants and the Crown. Good car parking facility
Bathroom showers squealed and unlike hotel, no staff to tidy up on a daily basis. Could get this but need to pay more.
Handy to attractions, easy walk to the tennis, plenty of food stores nearby, ample room in the apartment. The apartment was airy and had good views over the city. We'd come back!
No issues, this was streets ahead of an Ibis we ended up in last visit to Melbourne. While we didn't use it, the days of paying for wi-fi are over and the operators should get used to this.
Everything was good
Enjoyed our stay. Unfortunately flat battery in car when leaving. Concierge was fantastic and extremely helpful. Can't remember his name now but we left on 10/1/15.
Trying to park in order to check in
The view from apartment.
My hair was runied by a faulty hair dryer and when reported the staff was completely unhelpful and rude.
Wifi parking reception service everything
Location, facilities.very Clean Staff were EXCELLENT!! We had to change our booking the day before (needed an extra adult) and everyone was MORE than helpful. We had booked a deluxe 2-bed to sleep 5 adults & got upgraded to a 3 bed for the same price. Mattress/pillows were amazing. Very happy :)
Late check in's only received 1 set of keys for 5 adults? Not a major issue but if we had know prior we could have got friend in Melb to check in for us and get more keys. TV reception was very poor on Channel 7 and we were in Melb for the tennis so that was a bit annoying as we had to go out to watch the tennis!!!
The young lady put our food/drinks in the fridge :-) Left a jumper behind and they posted it to us. Close to the Casino - :-)
The locking system for the doors. We didn't realise for 2 nights that you had to lock the door when you were home, essentially locking yourself in? Should get the key swipes for holiday / short stay accom.
Location, nice rooms, clean, friendly staff.
Great location close to southbank, easy walk into city and to the tennis. Well equip rooms and facilities. Very clean and modern. Staff were very friendly and helpful.
Building site across the road wasn't great for sleep ins...
Friendly staff when I phoned and when we arrived.
Staff who didn't tell me that a late check out would be an extra $90. This was resolved but only after I spoke to 3 different people. I cannot understand why accommodation places charge for WiFi?
Very good location. Walking to most of the attractions. Pretty self-contained apartment.
The building has been constructed with cheap materials n equipment. Several times the lifts shutter down by itself. The walls and windows are not sound proof at all.
Staff were helpful, great location, and room to move.
The comfort of the apartment and bedding was excellent, ease of Southbank Melbourne was also another bonus. The gym and pool facilites were reasonable and we quite enjoyed the afternoon swim.
Really disappointed with the stay. Poor communication with the staff upon check in. Apartment which was given was disgusting areas had not been cleaned. Got told we would have a cleaner come in to clean over which didn't happen within the stay. And also we didn't have hot water for 4 days. Wouldn't recommend the property to anyone. You dont come on holidays to get let down. And the fact they company wasn't concerned one bit.
Loved the floor to ceiling windows in bedrooms! Comfortable stay,would come again.
Foxtel stopped working, tv reception cut out
Fantastic location and value for money. Staff professional and friendly. Joshua went the extra mile to ensure we found our parking and apartment and were settled in. Will definitely stay again. Highly recommended.
Parking spaces are a tight squeeze. Airconditioner only has outlet to main living area.
The room was quiet and the beds were extremely comfortable.
One of the reasons for choosing this stay was laundry facilities. Dryer didn't work which meant wet washing hanging around. Also exhaust fans did not work in either bathroom or toilet. These things should be constantly checked.
Well positioned for the purpose of our trip. Close to MSAC ,close proximity to restaurants, pubs and other food outlets or only a 10min walk to catch a tram if required. When the girl finally arrived to check us in she was friendly and informative.
Had to wait a while to get checked in even though we called as instructed 20min before our arrival. Service at the main office was poor as again we had to wait while staff were behind the partition and no one manning the front counter. this was quite poor for a first impression.
We had a fantastic view of the midnight fireworks by booking a premium view 2 bedroom apartment.
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