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495 Collins Street, 3000 Melbourne, Australia – Show map
Excellent location – rated 9/10! (score from 503 reviews)
Rated by guests after their stay at Intercontinental Melbourne - The Rialto.
|Executive King Room|
|Deluxe Twin Room|
|Deluxe King Room - Disability Access|
|Club Twin Room|
|Iconic King Suite|
|Club Junior Suite|
|Deluxe King Room|
|Club King Room|
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442 properties in Melbourne
Including hotels, apartments, villas and more.
505 verified reviews
They speak your language!
Intercontinental Melbourne - The Rialto's staff speaks: German
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 503 reviews
Value for money
Show reviews from:
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Score from 591 reviews Very good
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The Westin Melbourne is conveniently located in Melbourne's central business district, just a 2-minute walk from Federation Square, Flinders Street and Bourke Street Mall.
Score from 318 reviews Excellent
This 5-star hotel offers luxury accommodations in the heart of Melbourne's central business, shopping, theater and restaurant district.
Score from 233 reviews Excellent
Hotel was immaculate, comfortable and the building was amazing, especially the dining areas.
I paid for breakfast to be included. The staff never once mentioned this to me on arrival. When I called room service in the morning only 1 of the 2 meals I had ordered turned up and I was charged for it.
Selection of breakfast products were fantastic. Room service food was lovely.
A continental breakfast was $30 a head even for 13 years old who eats hardly anything, the selection was great but a little to expensive.Good coffee like a soy latte was extra on top of price. Also $6 extra charge for each time room service was delivered..
Lobby and Buidling is architecturally lovely
The rooms are standard, not consistent with what you see in the lobby, has locked rooms, strangely placed TV, and dirty shower cubicles, no bath The paid breakfast and room service standard of food is terrible. Over priced and rivals cafeteria food. Not a four star hotel
charging for in room WiFi at almost $10/hour is a rip off - you can get free wifi almost anywhere else in the world including the back blocks of an African safari yet not in the first world!
we asked for early check in and then was refused without notice and told if we wanted to cancel we would not be refunded so my misses was left stranded in Melbourne with our bags for 5hrs
Comfy bed. Really quiet. Great staff and location
Loved it all
Room was clean and comfortable. Is in walking distance to shops etc. Pool, spa and sauna was enjoyable. Follow up of Assistant Front Office Manager the following day re our check-in was appreciated.
Check-in very disappointing. Room not ready for over an hour (after check-in time). Staff were indifferent to several requests about the availability of the room.
I asked for a tooth brush but nobody got back to me!!!
The staff were exceptional. My husband and I travel for our business alot and usually get the 'they are just kids' treatment, but not at the intercontinental. Definitely our preferred place to stay while in Melbourne.
Little maintenance jobs need tending too. Nothing major however, just new silicone in bathroom and toilet roll holder.
free wifi could have been included...as other similar rated accommodation do...
Loved the Nespresso machine in our room and the awesome breakfast. Huge range of food. Nice quality
The swimming pool and spa needed attention: Looking a bit tired. Windows needed a good clean. Broken tiles in the spa.
The location and how intimate and quiet the hotel is.
Bathrooms need updating
Just amazingly restored building staff outstanding
Pool area needs makeover to match rest of the hotel
James the concierge was outstanding, beds comfortable, staff helpful
Room smelled of cigarette smoke from previous guest!!
Very clean, modern and staff great
Christmas lunch, no entertainment. For the cost they could have put something on
Bed and pillows Amenities in bathroom Concierge
Breakfast in club lounge
excellent in all aspects. a fine establishment
a little walk from most restaurants and bars. but not such a walk to put prospective clients off.
Very good accommodation with nice location and excellent atmosphere.
I could hardly find out the bad points.
The room was extremely quiet, clean and the bed so comfortable. The bathroom was excellent with ample bench space, plenty of towels, room to move with a shower rose and hand held shower. The staff were always friendly and obliging and the location very convenient. The breakfast was scrumptious with everything you could want. We will stay again.
The bed was the comfiest bed I've ever slept in!!
Valet parking not only moved my car seat, but they moved my mirrors( side and rear vision) and changed the height of my steering wheel! I think this is pretty poor, as they should just get in and drive it. The car park is not even 500m away
size of the room
the long wait for our upgraded room
The hotel was lovely and the staff extremely helpful, I would certainly stay there again and recommend it to others.
Most staff very polite and helpful. Bed was very comfortable. Room was reasonably clean. Great location and nice facilities.
Breakfast did not meet expectations, at this level of hotel I expected more than the basic cooked buffet found in lesser hotels. Coffee a bit pricey at $5.50 but well made. Not many channels working on the TV in our room. Room Carpet needs proper clean not just vaccum.
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