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495 Collins Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9/10! (score from 464 reviews)
Rated by guests after their stay at Intercontinental Melbourne - The Rialto.
|Executive King Room|
|Deluxe Twin Room|
|Deluxe King Room - Disability Access|
|Club Twin Room|
|Iconic King Suite|
|Club Junior Suite|
|Deluxe King Room|
|Club King Room|
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365 properties in Melbourne
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464 verified reviews
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Intercontinental Melbourne - The Rialto's staff speaks: German
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Intercontinental Melbourne - The Rialto accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 464 reviews
Value for money
Show reviews from:
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Great hotel. Friendly helpful staff. Excellent facilities. Good location.
Everything was up to standard, breakfast was great,staff were very helpful,first impressions when you walk in was wow.
the room was quite expensive per nights stay,the room was quite smallish.
In overall the hotel was really nice and enjoyable.
The balcony in the rooms is just for visual aspects they can't be used which I did not like!
The great use of the open area in the centre of the complex.
No views Dark gloomy Club..very over-rated, esp. for breakfast when down stairs had a much better ambience. and more tables suitable for eating a meal. Had to ring to get our bags delivered after waiting for at least 1/2 hour after check in.
Light as flicking I reported it
Great products. Very clean bathroom. Excellent club room with generous food and alcohol
Hotel needs to put in new carpet. White towels on grey side and not fluffy enough
Pillows a bit too squishy, but otherwise all great.
Cant beat the location and staff, one of the best we have experienced. Cheers all round
The staff were the best part, so cheerfully helpful and polite. We felt special.
Paying extra for wifi
The architecture, the staff, the location and ambience. Small helpful things were present in the room and at breakfast that made the stay easy and comfortable. Beautiful hotel where I would stay again... great having cabs out front and terrific location for the work I was doing.
A cozy afternoon tea area was missing and no-one mentioned you had to prebook this service. No free wifi in room. The TV was difficult to watch from bed (always a luxury when in a hotel). Meals and food generally was excellent.
Very comfortable bed, coffee pods and machine, balcony and quiet room.
Minibar wasn't stocked when I arrived so I had to get someone to check so I wasn't charged for what I didn't have, this took half an hour when I arrived, only 2 tissues in box, should have been replaced before I arrived and in house dining meal wasn't good enough quality for price.
The pool and gym were great. The whole setup of the lobby and bar and rooms overlooking the lobby was very nice architecture. Our bed was incredibly comfortable. I had a massage from an outside service (Healinf Hands) recommended by the Concierge and the male therapist gave one of the best massages I have ever had. And I normally have 1 massage per week for the last 20 years!!!
Closet doors were stuck and we had to call maintenance. Seem like cheap doors for such a nice hotel.
Food served in dining room was old and terrible. Myself and my family ended up with food poisoning.
From the moment we stepped out of our taxi we knew we had made the right choice. The concierge greeted us with a very warm welcome on a chilly Melbourne morning and the staff on reception were able to arrange an early check-in which was much appreciated after a long flight. Throughout our stay the friendly and helpful attitude of all staff made our visit a pleasure. Our room was delightful and all necessities were provided. Breakfast was first rate and we loved the ambiance of the hotel. A truly lovely place to stay.
Atmostphere and service was excellent. Staff were accomodating and friendly.
Cold, the wardrobe doors broken, very internal views.
From the moment we were met at the door by Cliff we were impressed with the warmth and professionalism of the staff. We were celebrating my birthday and enjoyed the complementary glass of French champagne. We also enjoyed using the pool and spa.
Only the staff
Small rooms, you have yo pay for water .problematic washroom doors, no locks for washroom. you can't close the toilet door silently and it creates a big noise terribly.
Comfortable bed. Lovely staff
Spent $430 on executive room and lounge access. Not worth it. The lounge food was terrible. Dull waste of money.
club lounge, staff and food
didn't vacuum each day and leaving
Excellent customer service, club lounge service & facilities.
The proximity to Vue De Monde, & the wonderful Gastronome experience
This hotel is marketed as an international brand yet there was no options for a cheese plate or any deserts @ 11pm on Saturday night post returning to the bar after mcg experience, staff were run off their feet & cocktail requests were met with, have run out of those ingredients or food request response were to order room service
All staff were so polite, hospitable and catered to our every need. I was overwhelmed with their willingness and pure friendliness to help us weather it was to get a taxi and a question or be pointed in the right direction there was always someone to help. The buffet breakfast was amazing but over priced per person.
The only thing I thought wasn't up to standards was the room service daily. We had lots of rubbish from shopping and that was never cleaned up. Even empty bottles of drink. We also selected a quiet room but unfortunately got stuck next to someone who made so much noise at all hours of the night/morning. Perhaps the rooms are to close or need some kind on sound proofing.
the club lounge is perfection, staff brilliant... we are going back in couple months would stay no where else when in melbourne
Location staff are amazing very helpful with any enquiry, will definitely stay again .
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