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85-87 North Quay, Brisbane Central Business District, 4000 Brisbane, Australia – Show map
|Superior Queen Room|
|Superior Twin Room|
|Superior Room With 2 Double Beds (3 Adults)|
|Superior Queen Room with River View|
|Deluxe Queen Room with River View|
|Deluxe King Room with River View|
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254 properties in Brisbane
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143 verified reviews
They speak your language!
Mercure Hotel Brisbane's staff speaks: Filipino, Italian, French, Spanish, English
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Outdoor Pool, Sun Deck
Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs AUD 24.95 per 24 hours.
Wired internet is available in all areas and costs AUD 24.95 per 24 hours.
Public parking is available on site (reservation is not possible) and costs AUD 27 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children or adults are charged AUD 44 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 142 reviews
Value for money
Show reviews from:
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Score from 2752 reviews Wonderful
We got moved to a higher ranked room due to malfunctioning tv. Unbelievably tasty room service
Staff took extremely long to respond to calls for help
The way the Concierge went all out to help us when we arrived. and could not do enough for us.
Location great.. Shopping, casino, river, all within easy walking distance
The a/c was terrible, also the in room fridge operated at room temperature..
We did not stay in the hotel we checked in and later checked out less than 30 minutes later. The room had a disgusting smell like old mold. The room looks nothing like what was shown on the website. Due to staff not meeting our request I was not willing to stay in the hotel. I am not happy with the outcome of loosing money. I would not recommend anyone to stay there. Facebook is always a good place to not recommend places to stay and we surly did that.
Hotel generally, and staff
no free WiFi
Excellent accommodations! Affordable price, quiet & clean room, superb breakfast, exceptionally courteous staff and ideal location. We felt that we had really found a treasure. Highly recommended hotel, we'll come back again!
Reception stsff extremely helpful. Good choice of reasonable priced food for room service
Restaurant very slow to get meals
My daughter and I stayed to see the Lion King. Great position. Our aircon was not working so they moved us to a lower floor room and offered us a fan. They were extremely pleasant very happy with our stay. Thank you.
Having to pay for car parking as well. Couldnt use the swimming pool or sauna. Paid more for breakfast then i was quoted for.
The locality was excellent. The room was clean and comfortable with ample space to move around.
Booking in seemed confusing. The pool was out of action due to storm the previous week.
The nice smell when you walked into the hotel was nice but that's about all. We checked out and booked into the Stamford Plaza now that's what you call a hotel
The breakfast was cold and the quality of the food tasted cheap. Disappointed that the hotel carpark was full and had to park else where. Just before check out we went to collect the car and the ticket that the receptionist gave me didn't work and I couldn't leave the carpark without pressing the button for help. Will never stop at the Mercure again
Clean rooms, lovely view, access to all amenities
Beds uncomfy, booked a room which stated 2 double beds, received a room with 1 double 1 single
The Room was Comfy and Modern. Gym and Pool were beautiful. And For its position it was very Quiet. Close to South Bank and The Queen Street Mall. Staff were very helpful and informative.
Breakfast was too expensive for how basic it was. Water came out of the drain during the storm, maintenance never came to clean it up, was a big storm though. Had To Pay for in room WIFI
The location and generally all good
The dirty pillows and poor quality breakfast food
The staff were very helpful after my friend was not very well in the night and excellent location for shopping and restaurants.
Room was a bit small and a/c wasnt that powerful but thats being a bit picky. Very good value for money.
Air con didn't work
The view from our room was great, we especially enjoyed watching all the boats on the river.
Having to get new room and lift cards because we had a late checkout.
price was a bit high
Breakfast was of a poor standard for the price and was not plentiful - rather, I had to wait and queue for hot food at the buffet. This was not the chef's fault - he needed more assistance. He was the only one in the kitchens. I found the check out staff member argumentative and not helpful as there was a disagreement over the parking voucher for your over height parking area.
Room was great, clean and comfortable with everything we needed.
Pay TV not working when we arrived, rooms service food pretty average, some staff not suited to front of house as not very welcoming. The reception area has changed since we last stayed and confusing to where you check in etc. Looks more like a coffee shop.
The person in the next room must have fallen asleep with his tv on which meant I had to sleep with a pillow over my head.
the location was good
the brochure is not the same as the room we got, queen bed means queen bed not a double bed as I got
First we got the key had to go up to room and key did not work had to go back down to get key fixed no sorrys from staff then had to lug three bags up to my room as staff were too busy to help. Will not stay at this hotel ever again and will not recommend any body else stay either much better hotels in Brisbane
Position to the city
The food at breakfast was cold when we spoke to one of the people on duty all they said was we will check it. Not good enough,on booking out we were also told they would look into it
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