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85-87 North Quay, Brisbane Central Business District, 4000 Brisbane, Australia – Show map
|Superior Queen Room|
|Superior Twin Room|
|Superior Room With 2 Double Beds (3 Adults)|
|Superior Queen Room with River View|
|Deluxe Queen Room with River View|
|Deluxe King Room with River View|
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124 verified reviews
They speak your language!
Mercure Hotel Brisbane's staff speaks: Filipino, Italian, French, Spanish, English
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Outdoor Pool, Sun Deck
Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs AUD 24.95 per 24 hours.
Wired internet is available in all areas and costs AUD 24.95 per 24 hours.
Public parking is available on site (reservation is not possible) and costs AUD 27 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children or adults are charged AUD 44 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 124 reviews
Value for money
Show reviews from:
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The location and generally all good
The dirty pillows and poor quality breakfast food
The staff were very helpful after my friend was not very well in the night and excellent location for shopping and restaurants.
Room was a bit small and a/c wasnt that powerful but thats being a bit picky. Very good value for money.
Air con didn't work
The view from our room was great, we especially enjoyed watching all the boats on the river.
Having to get new room and lift cards because we had a late checkout.
price was a bit high
Breakfast was of a poor standard for the price and was not plentiful - rather, I had to wait and queue for hot food at the buffet. This was not the chef's fault - he needed more assistance. He was the only one in the kitchens. I found the check out staff member argumentative and not helpful as there was a disagreement over the parking voucher for your over height parking area.
Room was great, clean and comfortable with everything we needed.
Pay TV not working when we arrived, rooms service food pretty average, some staff not suited to front of house as not very welcoming. The reception area has changed since we last stayed and confusing to where you check in etc. Looks more like a coffee shop.
The person in the next room must have fallen asleep with his tv on which meant I had to sleep with a pillow over my head.
the location was good
the brochure is not the same as the room we got, queen bed means queen bed not a double bed as I got
First we got the key had to go up to room and key did not work had to go back down to get key fixed no sorrys from staff then had to lug three bags up to my room as staff were too busy to help. Will not stay at this hotel ever again and will not recommend any body else stay either much better hotels in Brisbane
Position to the city
The food at breakfast was cold when we spoke to one of the people on duty all they said was we will check it. Not good enough,on booking out we were also told they would look into it
The Riverviews night and morning
the staff were friendly and the service was great.
I was given a room in level 3 which overlooked straight onto a rooftop and what looked like an air conditioning unit. whilst it was clean and tidy, it felt quite dark and oppresive. . I was glad to only be sleeping there one night. parking is also a bit of a nightmare at the actual hotel - I would opt to park elsewhere if possible.
The room itself was comfy and clean. Great bathrooms/shower. Good location
Didn't like the fact that there was no internet and even though I paid 25$ for internet it was super slow. No windows at all which means no fresh air AND we had to take all our suitcases to the room ourselves.
Quick walk into the city & the rooms were modern.
Had to walk 2 blocks to carpark with my luggage while heavily pregnant, room service meal was inedible so I sent it back but still had to pay for it, bathroom toiletries were poor and didn't even include conditioner, my room on the 5th floor had lots of traffic noise and I was woken early every morning by it.
the location and the positiveness of the staff
The free internet is difficult to access
handy location to cbd
location in relation to Queen Street Mall and Southbank
construction next door commenced at 6am each day, staff misplaced a piece of my luggage meaning I only just made it to the airport on time to catch my flight, no umbrellas for use by visitors when it rained
Food in hotel surprisingly good
Overpriced Needs rejuvenation
Should have been told about the demolition work being done across the street. Why should you have to pay so much for Wi Fi?
No assistance with luggage, James at front desk had a gloomy personality, whilst my card processing there were issues - declined...he was not helpful with detail...proceeded to than let another person check out and make payment with no communication to me. It was unprofessional! For the cost we would of expected quality customer service. By the way my card worked the next mrnining when again I was told it declined the night before. I will be Checking my bank statement.
Very clean, staff very pleasant.
Coming from out of town, it was hard to find the entrance in the City. Room very small.
The hotel felt very new despite the fact that it is an older building. The room size was good and the bed was very comfortable. We were able to get a late check out for 12 which helped us out as our flight wasn't until 11.30pm.
The carpet looked dusty I think it was the black colour and the material making it difficult to vacuume. The hotel reception area was more like a mobile phone store than a hotel with the strange booking in area. Also the staff didn't know how/ where we could print off our boarding passes we were told four different things but eventually got it sorted.
It was clean.
Every staff member we encountered were sick with the flu, they lost our booking, room service took close to 3hrs to come, our room type was not what we paid for, amenities were small. . I mean, the bench in the bathroom was close to my knee caps!
Awesome river views
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