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Newest reviews for Mercure Gladstone

  • Justin
    August 22, 2014

    We stay regularly here and Iove it! This time we bought my parents too and they enjoyed there stay as much as we did!


  • Leighton
    August 20, 2014

    Food selection excellent Beer selection Gaming area

    No big screen to watch football


  • Sharon
    August 6, 2014

    Staff were wonderful and very helpful.

    would have good to have a swimming pool/spa facilities at the complex


  • Kylie
    July 12, 2014

    Beds were very comfy Staff friendly and helpful

    View from windows very average


  • Thomas
    July 2, 2014

    Location and facilities



  • Lewis
    June 12, 2014

    Not much

    Toilet paper in bed. Don't feel the linen was clean. Reception said it possibly fell out of cleaners pocket. How many people carry toilet paper in their pocket and I have made enough beds to know if linen is clean this would not happen


  • Ian
    May 27, 2014

    Friendly staff great rooms pleanty of power points in right spot


  • Jessica
    May 12, 2014

    Fantastic room. Felt very luxurious.

    Poor communication of reception staff and advertised free shuttle bus no longer available and also advertised free wifi also unavailable.


  • Richard
    April 29, 2014

    It was a new facility.

    The price was high for a standard room with a double bed. Felt that we paid for extras that we did not use. Could be a cheaper room rate for guests that do not want to take advantage of the extras that are included in a room price. Location is nothing special. Didn't really get anything special for the price we paid.


  • Terri
    April 7, 2014

    Front desk staff were friendly and helpful. The room was comfortable and to my liking.

    Location a bit out of the way but is that was a minor issue.


  • Stephen
    April 3, 2014

    loved our stay and the staff

    the food in the club was average and the people behind the bar were also average.


  • Justin
    April 2, 2014

    We travel with a baby and the staff are very helpful and accommodating. The cleaning staff are amazing when I have play mats and baby baths laying around the place!

    That my husband was refused 'take aways' from down stairs as he wasnt a member of any other club and yet I was allowed service and no one even asked if I was a member anywhere else, they only asked for my room number.


  • Darren
    March 11, 2014

    great rooms and facilities and very friendly and helpful staff


  • Sarah
    March 5, 2014

    Staff were fantastic.


  • Anonymous
    March 1, 2014

    Reasonable prices for Gladstone, plenty of parking spaces, gym next door

    (lack of) room service, a bit far from town to go out in the evening. But at least to have the club downstairs with a number of restaurants


  • Chris
    January 28, 2014

    Good size clean room + bathroom.

    Bed! Mattress too hard, no give in it. Worst night sleep ever. No top sheet, had to put up with no covers or quilt which was then too hot so had to turn air con down. Pillows were too flat.


  • Helene
    January 25, 2014

    Quiet location

    meals too expensive bathroom not cleaned properly no pool


  • Renae
    January 23, 2014

    Nice and clean room! seriously comfy bed. No real complaints

    the location was a bit odd... but other than that it was really nice


  • Earl
    January 4, 2014

    Nice decor, friendly stff, good entertainment.

    Poor quality mattress and premier king room was overpriced. Just a normal hotel room in my experience.


  • Marcus
      New Zealand
    December 30, 2013

    New hotel nice rooms 3 different restaurants on site


  • Frances
      New Zealand
    December 12, 2013

    Staff were wonderful. "Club" with reductions on drinks etc appreciated. Food excellent...we sampled two of the in-house eateries. Air Con system the best I have met in a hotel. Overall good value and I would recommend others to stay there.

    Rm 12 quite small and 1 bed for same price as two beds in room 16 (we spent two single nights a week apart).I prefer no balcony and bigger room. In room 16, a comfortable chair in addition to the desk chair would be good.In room 12, more comfy balcony chairs would be good too.Rm 12 was quite noisy at night due to openable door to balcony. We did not try the Carvery as the food looked pretty uninviting and tired veg.


  • Janet
      New Zealand
    December 11, 2013

    All the above

    Food was disappointing in some of the restaurants


  • Irene
    November 24, 2013

    The room was very nice and comfortable. Staff were pleasant and in the main helpful, especially at the café where I had breakfast.

    The airport transfer was booked for 8.00am but the actual service was delayed by approx. 15 minutes. I had to take a taxi to the airport in order to book in for my flight on time. Staff did not volunteer this info about the delay. I only found out by asking staff to reconfirm the original airport transfer.


  • Tracy
    November 21, 2013

    Restrictive times for gym and sauna ie weekend. Tv Was not working properly Reception fixed it twice and we also had to fix it ourselves. View was just horrible looking down at iron roof. Did not seem to be worth the money.


  • Luke
    November 12, 2013

    Room was well presented Comfortable and clean

    Water pressure was quite low The breakfast was average


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