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Recently booked in Melbourne
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Mercure Melbourne - Treasury Gardens (formerly Spring Street)13 Spring Street, CBD, 3000 Melbourne (Show map) Good, Score from 38 reviews“staff were polite and helpful.The location was good in reation to the city centre,Room was comfortable and clean,Would stay there again price aws reasonable”
Cheryl,
Mount Eliza
Mercure Melbourne Spring Street has an excellent central location, overlooking the stunning Treasury Gardens and within walking distance of the Parliament House, Federation Square and Collins Street shopping. Guests can choose from a pillow menu to make their stay as comfortable as possible. The rooms are protected from outside noise with double glazing, and are equipped with air conditioning, minibar and safe. The restaurant serves modern Australian cuisine, and at the bar you can enjoy your favorite drink while watching the world go by. Mercure Melbourne Spring Street has a fully equipped business center with support staff and great meeting facilities. The city's major sports venues, including Melbourne Cricket Ground, Rod Laver Tennis Centre and Etihad Stadium, are easily accessible. The free city circle tram stops outside the hotel. Hotel Rooms: 164, Hotel Chain: Mercure.
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Total Hotel Score:7.8
Based on 38 reviews Guest reviews are written by our customers after their stay at Mercure Melbourne - Treasury Gardens (formerly Spring Street). |
Score breakdown
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Score filter |
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Jamileh
Group of friends
Bristol,
United Kingdom
November 15, 2011
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Amazing black out blind meant you could sleep in - and the hotel was fairly quiet too. Very comfy beds and good design and decor. We also had a view over the park which was lovely. The hallway was not as modern and smelt a bit of stale tobacco, though this didn't matter once you got to your room as these are really nice.
2 out of 2 people found this review helpful, did you?
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8.3 |
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Anonymous
Solo traveler
Australia
November 14, 2011
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Location is good near key attractions Room is clean and comfortable Poor internet service & staff not helpful with fixing it Poor menu choices for restaurant and room service
2 out of 2 people found this review helpful, did you?
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6.3 |
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Davor
Solo traveler
Hobart,
Australia
June 27, 2011
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The best part was Location very close to central services
2 out of 2 people found this review helpful, did you?
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7.9 |
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Anonymous
Mature couple
New Zealand
June 21, 2011
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Pleasant view of park from breakfast room Lobby has an unwelcoming appearance, carpet & floor dirty
2 out of 2 people found this review helpful, did you?
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5.8 |
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Anonymous
Solo traveler
Australia
May 26, 2011
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Convenient location carpets and furnishings shabby
2 out of 2 people found this review helpful, did you?
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6.3 |
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Danielle
Solo traveler
Ballarat,
Australia
March 22, 2011
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price and location the weird smell of the room to begin with.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Anonymous
Mature couple
Australia
November 6, 2011
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The rooms. They were quite stylish. Maybe some of the staff.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Young couple
Australia
October 26, 2011
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Room Service was prompt and food delicious. Bed was amazingly comfortable. Location short walk to Rod Laver Arena - perfect for our concert.Late checkout was ideal ona sunday. The shower door entry was a tight squeeze, however the shower head provided a relaxing shower. Our only complaint was that we received a knock on our door on sunday morning at about 1030 asking us what time we were checking out. As the Sunday checkout was up to 1430 I found this a bit "rude". Besides that.......would visit again..
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Group of friends
Australia
October 23, 2011
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The staff where very kind and helpful, The design and features of the really set a good mood ! The room needed more lighting !
1 out of 1 people found this review helpful, did you?
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7.5 |
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Lynn
Group of friends
Albury,
Australia
September 5, 2011
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The thing that most impresses me each time I stay at the Mercure Spring St is the very helpful and friendly staff. They are always willing to oblige. Not really a complaint as I know you are refurbishing but I did miss not being able to park the car.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Young couple
Australia
August 30, 2011
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Bed was comfy. The hotel was being renovated while we were there and I can confidently say we were in one of the unrenovated rooms. The water in the shower was cold but to the credit of the staff they addressed this within 15mins. It's annoying that car parking is offsite, so if you don't have a car, it'll be fine for you.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Anonymous
Young couple
United Kingdom
August 6, 2011
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The rooms were spacious and the size of beds were good We were informed there would be work on hotel from 9 till 5 in the day, But the work woke us at 7.30 in the morning and at 9 there was loud drilling. Spoke to reception who informed manager who said sorry but it was like he had to say it to satisfy us. I feel this also reflects on booking.com. Like to know your opinion?
1 out of 1 people found this review helpful, did you?
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6.3 |
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Ben
Young couple
wodonga,
Australia
July 30, 2011
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Good place friendly staff
1 out of 1 people found this review helpful, did you?
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7.5 |
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Robert
Mature couple
Bendigo,
Australia
March 28, 2011
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We liked staying at the Mercure because it is so close to all facilities,we went to the footy,and also to the theatre,and to be able to stroll down into the city. trams right out the front,and also the Fitzroy Gardens right across the road. To sum it up it was very good,will stay there again.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Young couple
Australia
March 17, 2011
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Quick check in & check out. They let us leave our car in the car park overnight & for the full day for only a small cost. Bathrooms were a bit old & quite small.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Jennifer
Mature couple
carrum downs,
Australia
March 8, 2011
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the bed was comfortable and the view was great the bathroom was small and the bath was very old and you could hear the water going through the pipes
1 out of 1 people found this review helpful, did you?
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6.3 |
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Jim
Mature couple
Ararat,
Australia
February 27, 2011
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Location was excellent as we went to Michael Buble Show at Rod Laver Centre, also good conection to transporty.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Maureen
Group of friends
Perth,
Australia
January 30, 2011
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as i had tickets for rod laver arena, it was ideal
1 out of 1 people found this review helpful, did you?
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8.8 |
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Cheryl
Family with older children
Mount Eliza,
Australia
January 4, 2011
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staff were polite and helpful.The location was good in reation to the city centre,Room was comfortable and clean,Would stay there again price aws reasonable The lifts became busy only 2 had to wait awhile
1 out of 1 people found this review helpful, did you?
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9.2 |
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Mellisa-jane
Group of friends
Varsity Lakes,
Australia
November 16, 2011
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The staff were wonderful and very helpful. The rooms were immaculate with every modern convenience to make my stay pleasant. Loved the iphone / ipod dock. Overall I was very impressed and would definitely stay at Mercure again. The only thing I was disappointed with was there was no moisturiser in the bathroom. I purposely didn't pack the moisturiser assuming I could get my hands on some freebies in the hotel room haha.
1 out of 2 people found this review helpful, did you?
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8.8 |
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Rose-ann
Solo traveler
Westmead,
Australia
February 9, 2012
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Was good value for money and the decor of the room was more reminiscent of something more expensive. It was one of the most quiet Hotels I stayed in too. And I had a beautiful view of the gardens, even though I got a special deal via booking.com, so I wasn't expecting to get a view! The maids were so cheerful too, even though they do the most difficult job in the hotel. I really enjoyed my stay! The shower, the bed, the mini bar, the room service....all were just bliss to me. I didn't like the scrambled eggs in the Lime cafe at breakfast. But anyway the rest was really good. Maybe if there was a speedier way to check out...I Was waiting with a few people in front of me and only one poor person attending and haveing to answer phone as well.
Did you find this review helpful?
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9.2 |
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Nicholas
Young couple
Brisbane,
Australia
February 2, 2012
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that on arrival when they could not locate my booking.com reservation, they quickly rectified and sorted our room.
Did you find this review helpful?
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8.8 |
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Elissa
Young couple
Auckland,
New Zealand
January 23, 2012
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My husband and I really enjoyed our staff at The Mercure - very friendly and helpful staff and great room! Thanks for a great stay in Melbourne.
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
Australia
January 1, 2012
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Location - for its proximity to the mcg and shopping on Collins Street Being locked out of my for no reason
Did you find this review helpful?
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7.5 |
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Rene
Young couple
Ballarat Victoria,
Australia
December 14, 2011
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it was very close to were we had to go and it was very nice inside
Did you find this review helpful?
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Mercure Melbourne - Treasury Gardens (formerly Spring Street)" also viewed:
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