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Mercure Hotel Harbourside Cairns
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8
Top
Based on
42
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Diane
Mature couple
Red Beach,
New Zealand
June 22, 2009
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The staff we dealt with were extremely friendly and efficient.Our room was upgraded which was a pleasant surprise and added to the overall enjoyment of the Mercure experience. We came back to the hotel very late and very hungry - the room service food choices were very limited - only 2 varieties of pizza was available.The night porter on duty was very nice and apologetic and the pizzas we ordered were delicious - it was only the lack of choice. |
8.5 |
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Koorosh
Solo traveller
38 david low way,didillibah,
Australia
June 18, 2009
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good staff old furniture,it needs renovating.very expensive for what it is |
4.5 |
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Anonymous
Young couple
Australia
June 11, 2009
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I like being relatively closed to the city center, 20mn by foot; and the availability of a free bus on the hour to be driven to and back from the city. |
8 |
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Gaida
Mature couple
toronto,
Canada
May 31, 2009
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the staff was helpful in arranging tours, explaining the amenities and attractions found around cairns. The bathroom was small and the shower curtain kept flapping around while taking a shower. Perhaps a heavier liner would stop this problem. |
8.5 |
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Hon
Mature couple
riverwood,
Australia
May 26, 2009
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Quiet, Comfort room with balcony. 24hrs staff attendance at counter, free pick up service from/to city place Internet access from room should be free with quota usage. It is ridiculose to charge 55 cents per minutes. You have the internet facility builtin rooms but if no one use it because of the fare set, it is a waste of your hotels investment. |
6.5 |
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Geoff
Mature couple
Altona Meadows,
Australia
May 24, 2009
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The Courtesy Bus was fantastic. Great staff and reliable |
8 |
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Adrian
Mature couple
Foster Victoria,
Australia
May 23, 2009
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It was peaceful and spacious with lovely views of the hills The bed was too soft and the light from the corridor made the room too light |
8.5 |
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Vishnoo
Family with young children
Mumbai,
India
May 19, 2009
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Shuttle Service to the city. No |
10 |
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Annette
Mature couple
Logan,
Australia
May 11, 2009
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It was central. The staff were very friendly and they have a courtsy bus which is great if you want to go out in town for a few drinks and not drive or pay for a cab. The rooms could do with a face lift. We had a plensent stay. |
7.5 |
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Anonymous
Solo traveller
China
May 4, 2009
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clean, but old fashioned |
5.5 |
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Alan
Mature couple
Much Hadham,
United Kingdom
May 2, 2009
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very comfortable - fantastic views of coast - very helpful and friendly staff - restaurant high quality would recommend leaving it |
10 |
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Anonymous
Young couple
United States of America
April 30, 2009
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I liked the bed The water pressure was terrible |
7.5 |
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Anonymous
Solo traveller
United Kingdom
April 21, 2009
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I found the staff very helpful regarding booking tours. The rooms were well equipped and bright. I thought the room needed a fresh coat of paint. The resturants were expensive with little choice of food available. |
8 |
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Peng
Young couple
singapore,
Singapore
April 20, 2009
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I like most the shuttle bus sevice! It's really useful. Appreciate your staff's nice help! The color of sofa, bed cover looks old, also the corridor floor doesn't look so clean. |
8.5 |
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Merryn
Family with young children
Altona,
Australia
April 15, 2009
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We only stayed one night and got in very late but all of our family were very impressed with the comfort of the beds. A girl who was working the register in the breakfast section was very polite,helpful and happy. One slight complaint was the room was too light too early in the morning. The curtains/blinds didn't block out enough light. Our flight arrived very late and it would have been nice to sleep a little longer. |
10 |
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Charlotte
Young couple
macleod, victoria,
Australia
March 31, 2009
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The staff were great and the room was excellent with great views! It was close to everything we wanted to do and see. I would definately return for another stay! Great breakfast selection! And the bus service provided was very helpful. The shower wasn't that great! |
10 |
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Crystal
Solo traveller
Melbourne,
Australia
March 11, 2009
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The view of the room was fantastic. and the hotel services was excellent. |
9.5 |
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Carol
Solo traveller
Rushden,
United Kingdom
March 9, 2009
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I loved the view that I had and the room was excellent I probably knew this but I was diappointed that breakfast was not included in the price and I had to pay extra. Their internet was very expensive. |
7 |
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Janine
Family with older children
Aitkenvale,
Australia
March 3, 2009
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I could sleep in as they gave us a late check out. |
7.5 |
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Peter
Solo traveller
Basildon,
United Kingdom
February 22, 2009
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I found all of the staff very friendly , welcoming and efficient. Special praise goes to Rob McKenzie and his reception staff - I thought they were all brilliantly helpful when answering all of my questions. I would certainly recommend the hotel to others. |
10 |
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Anonymous
With friends
Australia
January 1, 2009
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Close to everything. The cleanliness of the room was dissapointing. The staff could have been a bit nicer, they were not very friendly. |
5 |
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Maureen
Solo traveller
Biggera Waters,
Australia
December 29, 2008
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Room comfortable, free shuttle service to city centre |
10 |
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Carolyn
Group
Oakville,
Canada
December 17, 2008
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Staff was very friendly and helpful. Bedbugs. |
5 |
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Robert
Mature couple
Warmond,
Netherlands
October 6, 2008
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Location, Free Shuttle service to city centre, Front Desk Staff |
7.5 |
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Chen
Young couple
Shanghai,
China
June 3, 2009
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They are not in the CBD, but they have the free shuttle bus from 10am to 10pm to get to CBD. And also very nice staff. Our room has a great view. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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