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Mercure Hotel Harbourside Cairns
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À quelle période souhaitez-vous séjourner dans l'établissement suivant : Mercure Hotel Harbourside Cairns ?
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Sur la base de
97
commentaires
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Voir les évaluations selon les : |
Commentaires des Clients
Les commentaires sont classés par langue et date avec un maximum de 25 commentaires par page.
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Agnès
voyageur individuel
Paris,
France
21 octobre 2009
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Personnel très disponible, grande chambre, propre Un peu loin du centre, et la navette qui amène au centre pas très pratique car seulement 1/h |
8 |
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Lunardi
voyageur individuel
Montagny,
Suisse
21 août 2009
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très confortable exelent petit degeuné |
9.5 |
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Arnaud
entre amis
Longjumeau,
France
12 août 2009
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L'accueil était très bien, ainsi que les chambres. Le cadre est vraiment superbe (en bord de mer). Ce dernier est assez bien situé (pas très loin de l'aéroport, à peine 10min en taxi), mais peut etre un peu loin du centre ville (30min environ à pieds). Cependant l'hotel met à disposition une navette gratuite toutes les heures pour y aller, c'est très pratique. |
7.5 |
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Christine
en famille avec adolescents
caves beach,
Australie
2 décembre 2009
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The hotel was quiet and reasonably close to the city. The room was clean. Undercover parking was good. Breakfast was plentiful. The rooms, especially the bathroom needed refurbishment. The bathroom had no exhaust fan and became extremely hot and steamy. The room was much smaller than was depicted on the website. The room was not cleaned until after lunch. The staff in the breakfast dining room were impersonal and unfriendly. |
6 |
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Jasmine
entre amis
Cantonment Close,
Singapour
30 novembre 2009
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The room is comfortable. The view form the room will be better if we were given a room at the higher floor. Only one particular staff at the counter seems to be able to provide better info on various day tours |
8.5 |
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Anonyme
en famille avec adolescents
Australie
28 novembre 2009
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The free shuttle service running between the hotel and city center |
7.5 |
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Jamielle
en couple jeune
Balwyn North,
Australie
26 novembre 2009
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Location was great for where we wanted to go The service was poor. We phoned to inform reception that our shower was cold and no longer working, no one ever got back to us, when we reported it again when we checked out simply a sorry. Not good enough. |
6 |
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Rick
voyageur individuel
Grapevine,
États-Unis
12 novembre 2009
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Price was great and easy access to airport and downtown. I would have liked a power converted for USA power. I asked each day and the desk said they would save one, but they always gave them out to others and said they forgot. Even after they wrote it on a paper note. I am trying your hotel chain again in New Zealand this week. Let see if it is different. |
9.5 |
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Anonyme
voyageur individuel
Allemagne
5 novembre 2009
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Great and professional stuff, very friendly and helpful |
10 |
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Anonyme
en couple jeune
Royaume-Uni
5 novembre 2009
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good location, shutte bus made it vry easy. rooms were clean and very large. very nice |
7.5 |
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Naomi
en couple jeune
Seisia,
Australie
20 octobre 2009
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I really enjoyed the service I received by the staff and the facilities available throughout the bar and pool area What I was't happy with was the male staff working on Sunday 11th Oct was never available at the bar to serve us drinks and I had to wait the first time for 15min before he came back and then asked at reception to go and find him the second time. His excuse to me was that the bar doesn't get busy until 5pm. The beds in the room to make a king size bed doesn't zip together and therefore you end up uncomfortable sleeping when the mattresses slip apart slightly. The bathrooms are an old and poor design the way the shower is set up. |
7 |
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Scott
en couple d'âge mûr
Princeton,
États-Unis
13 octobre 2009
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Clean, quiet, comfortable bed Internet access was outrageously expensive |
7.5 |
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Xue
entre amis
SYDNEY,
Australie
12 octobre 2009
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swimming pool location |
8.5 |
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Lei
en couple jeune
Beijing,
Chine
11 octobre 2009
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The room service and location are both good. |
7.5 |
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Melanie
en famille avec enfants
melbourne,
Australie
7 octobre 2009
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The food was always pretty good but we ventured out every day as it was so beautiful and lets face it...who stays in the hotel all day when on holiday!! The room was disgusting and in good need of a refurb!! everything in bathroom was mouldy and all decor/furnishings etc were 'tired' looking!! The wardrobe door fell onto my 2yr old son fortunately not harming him!! Yes, not reaaly impressed but you make do!! |
4.5 |
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Nicholas
en couple d'âge mûr
Stonehouse,
Royaume-Uni
4 octobre 2009
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We originally booked in for two nights and in fact spent 9 days in the hotel. Our room was outstanding, large and with a large bathroom. Our room had a large balcony and directly overlooked the sea. The staff were helpful and generally very nice. The hotel's hourly free bus into town was very useful. Recommended. Very expensive internet connection. As in all Accor hotels everything is "extra". |
10 |
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Mischelle
en couple d'âge mûr
Edmonton,
Australie
30 septembre 2009
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Your Reception Team were very helpful and friendly. When I booked the room over the internet I asked for 2 double beds and smoking but arrived to find 3 single beds so rang reception and the booking was rectified by Tom at reception with speed. I found the hotel to be quite a distance out of town. |
6.5 |
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Judy
voyageur individuel
Santa Rosa,
États-Unis
27 septembre 2009
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Reception assistance and booking of tours was excellent. Hotel entrance, lobby, pool, and restaurant were clean and attractive. Laundry was convenient and clean. Access to downtown by hourly hotel shuttle or walking was convenient. Room decor, bathrooms, and central hallways need renovation and updating. Surface cleaning was good. |
7 |
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Kelly
en groupe
Perth,
Australie
25 septembre 2009
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The staff were really friendly and helpfull |
9.5 |
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Anonyme
entre amis
Australie
19 septembre 2009
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Efficient, helpful, happy and welcoming staff. |
10 |
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Jacqueline
entre amis
Adelaide,
Australie
9 septembre 2009
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it was good to be on the Esplanade we had a lovely evening walk each evening yes when we arrived we were not booked in for breakfast, when i made the booking i know we had paid for breakfast as it was part of the offer on the internet, i could not prove this at the time and the girl on reception was quite abrupt about the situation. |
7.5 |
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Donna
en couple d'âge mûr
Glenmore Park,
Australie
7 septembre 2009
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The Staff are very friendly and helpful. Rooms are big enough, not feeling cramped at all. |
8.5 |
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Leonard
en couple d'âge mûr
Morningside,
Australie
4 septembre 2009
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there was a mistake in that I booked a twin bed room they had allocoated a double bed room but when mistake was reakised they upgraded us to a twin with a sea view |
10 |
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Frans
en couple d'âge mûr
Mudgeeraba,
Australie
1 septembre 2009
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Hotel quite close to CBD, reasonably quiet, close to airport and not far from northern beaches. |
7.5 |
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Herbert
en couple d'âge mûr
brisbane,
Australie
27 août 2009
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great breakfast. good food , hot water .big beds,comfy room ,friendly staff. |
10 |
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