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209-217 The Esplanade, 4870 Cairns, Australia – Show map
|Standard King Room|
|Standard Room with 2 Double Beds|
|Superior King Room|
|Superior King Room with Ocean View|
|Superior Room with 2 Double Beds with Ocean View|
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114 properties in Cairns
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460 verified reviews
They speak your language!
Mercure Harbourside Cairns Hotel's staff speaks: Chinese, Japanese, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and charges apply.
WiFi is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free) , 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Japanese, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 460 reviews
Value for money
Show reviews from:
Centred around a unique rainforest atrium, DoubleTree by Hilton Cairns includes an outdoor swimming pool, fitness center, restaurant and bar. Some rooms enjoy ocean views from the private balcony.
Score from 887 reviews Very good
Only 200 yards from the Esplanade and featuring free Wi-Fi, Reef Palms has self-contained studio and apartments, plus a swimming pool with recreational spa, barbecue area and full laundry facilities.
Score from 522 reviews Very good
Ideally located on the picturesque Cairns Esplanade overlooking Trinity Harbour and the departure point to the Great Barrier Reef, this hotel offers captivating sea views from the...
Score from 392 reviews Very good
Centrally located on the Cairns waterfront, this hotel offers spacious apartments with views of Cairns city or the harbor.
Score from 279 reviews Very good
Just a 10-15min walk along the Esplanade to downtown Cairns. Our room was very spacious.
Immediate neighbourhood not too nice, gets better as you get closer to the City Center.
the pool, the view, location, food
The staff were friendly and courteous without seeming artificial
The pool closed at 9
The pool was great and breakfast was exceptional.
Not enough tv channels on foxtel.
Friendly and helpful staff. Good facilities - guest laundry, restaurant and pool. Our room was on the 7th floor - we paid an extra 20 au dollars to be upgraded but it was worth it.
Spacious comfortable rooms and location
When we arrived they did not have a room with a king bed which we had booked and specifically asked for, however, the staff were very efficient and organised to get a room for us with the king bed rather than two doubles. So they were very obliging the whole time., the pool area was fabulous and the pool was brand new and very refreshing. We ate at the hotel cafe one evening and sat outside on the sofa beds and thoroughly enjoyed our dinner. Even though the Mercure is a bit further out from the main city centre, they ran us in their complimentary shuttle to the main town ship on New Years eve night and we walked it home, took about 15 mins but was very pleasant and everyone was in high spirits with it being New Years eve. Our room looked out to the mountains which I actually preferred as the water in the Cairns inlet was quite brown and not very attractive. Everything was done efficeintly and quickly, checkout as well.
Didn't really not like anything, felt we got excellent value for our money and everything in the room was clean, fresh and more than acceptable.
The kitchen facility
Carpets. Would prefer tile floors
Location, rooms were clean
Looking a bit tired. Maybe needs a facelift
Pool Courtesy shuttle Room service
Shuttle bus starts too late Room said ocean view and didn't have one
View from Room Staff incredible Shuttle Bus Outdoor lounges
Great location and confortable bed.
For being a Mercure the bathrooms need to be better cleaned and if possible updated. Hotel could also offer airport shuttle service.
Staff were excellent and over all very happy
paying for wifi it is a little to much as the mercure in europe are free why not here?
Everything is excellent.
Shower head needed attention . Placement of tissue box bad . Was full of water ?
Location and Facilities - easy distance from Airport and to shopping
Staff and mini bus service
bar closed early misleading messages re deals
George on front counter was excellent. Very helpful. Could not do enough for us. Bus trip to town & back, on the hour was very helpful.
Room cleaning was not at standard expected. Floor needed vacuuming. Towels were not changed until requested. Coffee and sugar was not refilled until requested.
Lovely new swimming pool. Shuttle bus into town useful.
Air conditioning in my room was not effective even when on highest setting. No umbrellas to give shade around the pool.
A reasonable walk from CBD and close to airport. Nice beach view.
The hotel itself seems a bit out of date.
I found the service from the Manager excellent. I had to cancel one room as two family members had to work. The Manager allowed us to use the credit on meals, although our booking was non-refundable.
Early checking in within a few minutes Quite helpful staff, particular at the reception and the café
Staff, Facilities, Courtesy Bus
It was comfortable from the time I got into it. Best bed I thought I had slept in for some time and I meant to get the name.
Walking distance to centre of town but there is a courtesy bus.
We were only there for a night, but the staff was very friendly and gave us suggestions on where to go! Free Bus from hotel to downtown! Also walkable distance to downtown area if you prefer!
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