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209-217 The Esplanade, 4870 Cairns, Australia – Show map
|Standard King Room|
|Standard Room with 2 Double Beds|
|Superior King Room|
|Superior King Room with Ocean View|
|Superior Room with 2 Double Beds with Ocean View|
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112 properties in Cairns
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443 verified reviews
They speak your language!
Mercure Harbourside Cairns Hotel's staff speaks: Chinese, Japanese, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and charges apply.
WiFi is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Japanese, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 443 reviews
Value for money
Show reviews from:
Located on the Cairns Esplanade in the center of the city, Mantra Trilogy offers spacious accommodations with private balconies overlooking the pool, mountains or ocean.
Score from 262 reviews Good
Only 200 yards from the Esplanade and featuring free Wi-Fi, Reef Palms has self-contained studio and apartments, plus a swimming pool with recreational spa, barbecue area and full laundry facilities.
Score from 495 reviews Very good
Just 3 minutes’ walk from Cairns Lagoon, BreakFree Royal Harbour features apartments with a spa bath and a private balcony with Trinity Bay or garden views.
Score from 199 reviews Very good
Overlooking the Coral Sea, Rydges Esplanade has rooms with a private balcony and city, mountain or ocean views.
Score from 578 reviews Good
Location and Facilities - easy distance from Airport and to shopping
Staff and mini bus service
bar closed early misleading messages re deals
George on front counter was excellent. Very helpful. Could not do enough for us. Bus trip to town & back, on the hour was very helpful.
Room cleaning was not at standard expected. Floor needed vacuuming. Towels were not changed until requested. Coffee and sugar was not refilled until requested.
Lovely new swimming pool. Shuttle bus into town useful.
Air conditioning in my room was not effective even when on highest setting. No umbrellas to give shade around the pool.
A reasonable walk from CBD and close to airport. Nice beach view.
The hotel itself seems a bit out of date.
I found the service from the Manager excellent. I had to cancel one room as two family members had to work. The Manager allowed us to use the credit on meals, although our booking was non-refundable.
Early checking in within a few minutes Quite helpful staff, particular at the reception and the café
Staff, Facilities, Courtesy Bus
It was comfortable from the time I got into it. Best bed I thought I had slept in for some time and I meant to get the name.
Walking distance to centre of town but there is a courtesy bus.
We were only there for a night, but the staff was very friendly and gave us suggestions on where to go! Free Bus from hotel to downtown! Also walkable distance to downtown area if you prefer!
That for the price for a nights accommodation, that you didn't get free Wifi. Most Hotels offer free Wifi, but this place didn't
good hotel liked the free transport to town
Everything! The service was the best, staff are very helpful. The room was amazing and with great views.
Friendly staff, good location, great view, excellent selection of breakfast, mango cafe nice food reasonable pricing.
Internet very slow. Pool was good but doesn't get the afternoon sun
Very good room and extremely helpful staff
Loved the view with a nice distance to walk to town and harbour. Staff were brilliant so helpful.
We were a little disappointed that the pool was not in use do to a rebuild but great there was a shuttle bus to another hotel just think it would be more relaxing to be on site.
Friendly staff,great check in(thanks dickie & wayne) nothing was a problem to the staff
Pool not available during time of stay as being renewed.. This wasn't mentioned at time of booking. Use of pool was offered at a sister hotel but was still inconvenient.
We loved the view from our hotel room it was fabulous. The staff were lovely, all very friendly and helpful couldn't do enough for you. Bed was very comfortable. Shuttle bus facility was brilliant and free
The dinner in the evening was very poor for the money we paid. My husband had a brandy after his meal and asked for the glass to be warmed up, the brandy was put in a brandy glass and the glass laid across a tumbler of hot water and brought to the table, my cocktail was not up to the same standard that i have had elsewhere. The breakfast was not good at all very fatty sausages and bacon, this was disappointing as again expensive. It would have been nice to have candles on the dining tables at night as it was so dark you could not see what you were eating. Would have liked another chair in our room as there was only one. The food was a major bugbear and spoils all the other really good things.
Great staff, very quiet as its just out of the main part which was good. Still close to everything but.
Renovations to the pool but it allowed us to go to the sister hotel and use their facilities
Internet hookup was extra charge and didnt work. Terrible system.
The friendly and exceptional staff
Friendly and helpful staff
did not realise the pool was being renovated until we arrived. Carpet in rm 125 was stained Cistern in Rm 125 was noisy
Room was massive and up high looking towards mountains. Front desk staff were excellent - very obliging and friendly. Location was good - excellent for walking into town along the waterfront but close to the airport (without noise) which is what I wanted.
Ordered salt and pepper squid from room service. It cost something like $18 and there were four small pieces of squid. Outrageous cost for a tiny portion! Air con did not seem adequate for the room.
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