Novena Palms Motel  

Proximity to airport, clean comfortable great management

Closeness to airport, friendly staff, convenience

Breakfast order was not correctly filled

Proximity to airport large rooms

Mould on Bathroom ceiling. No hot Breakfast until 8am. Small dog at home in kitchen - staff live above reception and obviously unshowered members in kitchen area - DTV needs new antenna. Paid $165 online - neighbor paid $125 at desk

Close to the airport

Close proximity to the airport, good service,easy commute with free airport shuttle; and restaurant in motel. Very good value for money.Quiet with off street units and playing fields outlook. Ideal for overnight prior to or on return Brisbane flights.

My daughter and I stayed there one night. The location close to air port. The Staff were very friendly and helpful. Great advise.No hassle with airport transfer. Safe secure Car parking while away in Melbourne. Thankyou.

Efficient and speedy reception. Very well equiped and smart room, with microwave and fridge. Quick reliable transfer to airport.

Situated in an industrial area but this is the penalty for closeness to airport and for a short stay this is unimportant.

Proximity to airport

First impression was of very old run-down motel. Not quite that bad, room was good. Resented the typed notices everywhere that threatened to charge the credit card for every little thing. Paid more than average because of advertised airport shuttle and restaurant availability. The restaurant was open only between 18:30 and 19:30. The shuttle only operated before 08:00. Very disappointed the website did not list these restrictions.

Nicely situated fairly close to Brisbane airport. Our room was clean and inviting. Very comfortable. It was a late arrival and the key was left for us in the safe, where we had no problems finding it.

Nothing, all was good.

We enjoyed the stay. Bed was a bit hard. Warm and cosy. Great location. Close to airport.

When we got back to the motel at night after 9pm the motel sign lights were off. There was no lighting to walk from reception to the units, which were a fair way away. Around the reception area needs a facelift, it certainly does not give the appearance of a 4* motel.

Close to airport, easy access

Nothing

It was a great stay even though it was over night. The lady at reception was friendly and was very helpful great stay

Hard to say we where not there long enough to find any faults if there where any at all

Clean and quiet. Receptionist was friendly and helpful. Air con good. Close to airport.

Very limited in room facilities. Supposed to be a "motel" but only a microwave that didn't work properly, no hot plates, no pot/pans etc.,no kitchen sink, no detergent and no tea towel. As an "airport motel" there was no shuttle services on Sunday but should be although full tariff still applied regardless. This is poor service for a so called "Airport" motel. One small miserable piece of soap and a minute tube of shampoo!

Close to airport and entertainment centre. clean, good value room for the price :)

noisey air con

Loved the room and the bed was awesome we had the best nights sleep in our room. Would love to stay there again next time we are in Brisbane. Food was also great, would recommend to family and friends to stay there.

The rooms were quiet

Lack of support from staff.

Easy to find, quiet, pleasant surroundings, suited my stopover superbly

nothing to comment

It was quiet, clean and comfortable. I only wanted a bed for a night, as I was travelling long distance. Another 10 hours drive next day.

It was a bit dear I thought. No meals served or restaurant avail. Although a food place was just up the road. Open till late.

Proximatey to Brisbane airport.

position re: airport

there is your key - you're down the back in room 12 NO BLOODY LIGHTS DOWN THE BACK!!!!!!

Very clean, very friendly, good value for money, great location to airport, bed very comfy and huge!!

Limited meal options

I like the large beds and also the attention paid to it being clean

Nothing really,its a great motel

We waited for 20 minutes after ringing the internal phone before anyone even answered and to get access to reception area to check in, when in reception it was dirty the receptionist's chair was disgusting and she had really bad bo. The room smelt really bad and we had to open all the doors, the floors bathroom were filthy, the fridge wasn't even turned on which we discovered the next morning when making a cup of coffee. There were no tissues 1 small cake of soap for two people. Overall not a great place to stay especially at the price. I would recomend Brisbane to travellers but not this place to stay bad image for Brisbane. If we weren't already commited to this place we would have gone elsewhere, and have stayed in the area before and been happy with another place.

The fact they served evening meals Very close to the airport

The meal times were limited