This resort could do with varstly improved customer service. Let down stay, wouldn't return.
Advertised False Picture showing large Spa which isn't even available at this resort !!, changed room.
Mattress needs replacing, collapses when you sit or lie on them, too soft.
Resort information needed was on TV option Main menu that didn't work and when I queried this twice with staff I was made to feel we were wrong, and that we didnt know how to operate a remote control, talked down too.
The remote got changed but then we couldn't turn off the TV, and had to turn the power off at the wall to go to sleep.
1st movie rented didn't have volume. 2nd video rented we fell asleep only to discover we had to pay another $16 if we wanted to watch the end of the movie the next day !!
Charged $1.10 to call Pro shop in the resort !, On top of this the Pro shop didn't even return the message.
Quick dial buttons on room phone didn't all work, Guest services engaged permantley.
Noisy Aircon even if turned off.
Dusty Bathroom, yellowing grout in shower looks dirty.
No caraprk space after returning from evening out to dinner.
Very disappointed with service, wouldn't rate this a 4 star resort.
Won't be back.
King Room size
Inhouse Spa staff, nice service.