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420 Queen Street, Brisbane Central Business District, 4000 Brisbane, Australia – Show map
Excellent location – rated 9/10! (score from 370 reviews)
Rated by guests after their stay at Oaks Aurora.
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Oaks Aurora's staff speaks: English
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BBQ Facilities, Outdoor Pool, Terrace
Sauna, Fitness Center
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and costs AUD 25 per day.
24-Hour Front Desk, Tour Desk
Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 20 per person per night in a crib.
All older children or adults are charged AUD 44 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 370 reviews
Value for money
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Location and room cost
extra cost for parking
Location is ideal.
Rubbish from previous tenant not removed when we moved in causing aweful smell.
Reception staff not friendly. Security bond has to be with a credit card then charged for using credit card. Parking expensive. Always seemed to be a complaint being made when I was at reception ??
Reception service was a little ordinary at times
Took far to long for check in
Apartment well presented and set out cool couch patterns comfy beds
Stains on curtains and bed sheets, icky
Inappropriate that they didn't have car spaces every other hotel has a designated car spot for each hotel room safe to say I will never be staying at this hotel again
Location, apartment layout
Location and views
Entry into car park procedure, numerous cars were lined up in the rear and down the lane causing traffic jam as you cannot enter car park until you have checked in. There must be a more efficient way to do this. We had 3 rooms and each room had a problem with it from the aircon to TV.
I don't appreciate when I am being charged for a credit card when I didn't use one and be told that I have to come all the way down to the city to get refunded what shouldn't have been taken out in the first place. I also do not think it is fair that we have to wait any time for our bond money back if the room is left in a good and tidy condition. Your procedures and policy made what started off as a good experience end as a very unsatisfying one. Will definitely not use you again. And will definitely not recommend your hotels to anyone I know.
Our room smelt like old shoes. There should be champagne glasses.
The location as it was handy to great restaurants and walking distance to the shops. Also it was great to be able to do washing of clothes. We will be using the Oaks in future. Thanks for having us.
The location and the size of the rooms was a huge bonus to us
Possibly a comfier bed but not a draw back to our stay
Location of the hotel
Decor and building is a little dated
Quick and friendly Service at the Reception, very nice rooms with view to the Story Bridge and town
No negative remarks
The view is excellent.
Parking on arrival is confusing.
comfort ,location and staff. were there 4a family reunion and some good food and fun and all were in handy easy walking distance. staff just topped it all off, polite and professional.
nothing comes to mind. :)
Location and value for money
The location & view from the room.
No airconditioning & hallways were dark. Bathroom basin was blocked & they ran out of car park remotes so we couldn't get into parking without running out to reception to tell them we were outside roller doors.
Great between city and valley
We were below pool drunks in pool sounded very loud and too early for sunday even though doors shut. Nothing was done a out it.
Pool was lovely nice and close to pier easy to get in and out of city
Stains on couch and floor marks on walls Doors didn't close properly fittings coming lose in bathroom difficulty finding car parks
Window dressings was not good enough. Too much light came in at 5.30 in the morning.
location Pool Late check out
The blinds in the bedroom don't cut out the light in the morning.
the view was fantastic. thank you so much for giving us that room Staff gave us check out time at 12pm - which was great as our flight was at 3pm. thank you so much. kids love the swimming pool and I love the gym
Loved the view and spacious balcony
Hardly any TV channels worked.