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128 Charlotte Street, Brisbane Central Business District, 4000 Brisbane, Australia – Show map
Excellent location – rated 9.1/10! (score from 689 reviews)
Rated by guests after their stay at Oaks Charlotte Towers.
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Oaks Charlotte Towers's staff speaks: English
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BBQ Facilities, Outdoor Pool
Sauna, Fitness Center, Indoor Pool
Food & Drink
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and costs AUD 25 per day.
Tour Desk, Fax/Photocopying
Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 20 per person per night in a crib.
One older child or adult is charged AUD 44 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 689 reviews
Value for money
Show reviews from:
The room was beautiful and the balcony was fantastic. Being able to step out into the sights and sounds of beautiful Brisbane was definitely an added bonus.
Nothing, everything was really great. Thank you! :)
Great views and open verandah on the top floor. Very happy. Rooms clean, comfortable and we'll set out for a group get together.
Fantastic apartment on the top floor but it did seem to take forever for the lift to arrive. We wondered how the cleaners coped with their large trollies which never seemed to fit in due to number of people.
so close to Eagle St for lots of dining options. Can walk to anywhere really!
The bathroom was a little dated, but perfectly functional :)
A very nice place to stay. Clean rooms. Not being from Brisbane we needed directions and the two young staff (i cant remember their names) printed maps and directions to where we needed to go, they were very helpful. Thank you
If i had to point out one dislike, it would be the elevators, they were extremely slow, on one occasion we waited 8 minutes for a lift.
The Staff and location perfect would gladly go back again
Two blocks from the mall and everything you need less then 5 minutes away
good size apartment
lack of compassion from reception staff when our son and daughter in law arrived before myself and husband and at first they weren't allowed into the room and they wouldn't accept my husbands licence as proof of ID as I had made the booking, this hasn't occured before when we have stayed at the Oaks in Melbourne on other occasions, I think that this could be due to the lack of experance of the staff present that day.
Closeness to cbd...
Dirty band aids under the bed...no in-house manual/hotel guide in room..had to get 2nd bedroom and bathroom unlocked before use
Our view was sensational. The staff were professional and approachable. We all enjoyed our experience.
Nice apartment accomodation right in the centre of town, coming with a clothes washer and dryer
There wasn't enough car parking spots within the hotel car park meaning you had to park next door in a private car park paying an extra $25 per night even though there is plenty of visitor parking that was not being used :|
Good location Friendly staffs
Although the place was neat and tidy, it was by no means clean. If this does not bother you, the view from the dining room is great. It is clear that nothing but spot cleaning has been done for some time, and there were obvious signs of distress- the light fitting in the bathroom was broken/missing, the passage light did not work, the chair in the dining room was badly bent and the couch and pillows were old and dirty. The unit had also been smoked in. It was also not cleaned on a daily basis, just new towels brought in. As a result we could not settle in or relax in the unit. No one wanted to sit on the couch or go near the cushions. If you like to stay in a clean environment, avoid this place. We would never stay here again.
The effort put in by staff to fast track our check in time to suit our plans
The only thing that was a little annoying was the dripping sound in the ceiling coming from the aircon
Very close to QPAC and shopping etc. Very clean and tidy and staff were very helpful.
The lifts were very slow and we had a big wait each time we used them.
facilities , location, apartment layout, opening windows
couch was heavily stained
Lifts were congested & when I booked in it took at least 15 minutes for a lift to open & there was a large line up of people waiting to get in.
Location was fantastic - right in the city and just a short walk to Southbank. Very clean hotel room with plenty of space to spread out. Very comfy bed. Nice views into the city.
Great central location, clean & tidy room. Comfy bed & pillows, slept like a baby!!! Overall stay was great!!!
Apparently it is standard practice for cleaners to shut down one of the lifts to service floors resulting in very long wait times either in hallways or the lifts. 20-25min wait to get lift and 10-12 mins in the lift as it made its way to ground floor. Made me late to get where I was going as well as sick from the stuffiness and heat. This should NOT be done around check in time eg between the hours 2-5pm. Also had a few issues on check in as booking was made through bookings.com, cancellations not received by hotel, even when made in plenty of time.
Cheaper hotels always proide extra pillows and blankets. It is a shame we had to use the cushions off the lounge for extra support.
bed and kitchen
room 505 for $249 + $25 car parking I would have expected some sort of view, but we were looking air conditioner units, and kitchen exhaust fans, Very loud and not at all pleasant.
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Great bed, view and location.
Lifts seemed slow to arrive
Great position, didn't need aircon, always caught a nice breeze. Didn't pay a cent for transport, food, shopping, museums, gardens all easy to walk to. Great Holiday
The lifts could be really slow
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