• Apartments
  • Kitchen
  • River view
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
You're eligible for a Genius discount at Oaks Townsville Gateway Suites! To save at this property, all you have to do is sign in.

Oaks Townsville Gateway Suites is located on the waterfront and conveniently close to the CBD fringe. Oaks Townsville Gateway Suites provides a fully-equipped gym along with spa. It also has a swimming pool with views over the river and city. Offering the very best in luxury and location, the property's spacious, modern and luxurious apartments with spectacular river or hinterland views are sure to impress. There are a range of restaurants within a 5-minute walk, including Outback Jacks Bar & Grill and Jame Corner. Ribs and Rumps offers charge back facilities.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
1 king bed
or
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.4
Comfort
8.5
Value for money
8.0
Location
9.2
Free WiFi
6.1
Low score for Townsville
Select topics to read reviews:

See what guests loved the most:

  • Belinda
    Australia Australia
    1 bedroom apartment, good size room with separate lounge room and kitchen facilities.
  • Kaitlin
    Australia Australia
    My husband and I always choose to stay at the Oaks when we travel to Townsville. The location is great and we are always met by the friendliest staff. Underground parking is a bonus for us as it allows us to feel safe and secure when leaving our...
  • Jayson
    Australia Australia
    we were on level 12 which overlook other buildings around it, This allowed for 180 degree Views, we had a 3 bedroom unit which was very spacious will defiantly stay there again.

Host Info

Company review score: 8.7Based on 158,281 reviews from 64 properties
64 managed properties

Property info

Located on Townsville’s sought after Palmer Street amongst an array of popular dining establishments, Oaks Gateway on Palmer offers the perfect base from which to explore all this popular North Queensland town has to offer.

Language Spoken

English

Area info

Amenities of Oaks Townsville Gateway Suites
Great facilities! Review score, 8.2

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
Parking
Free private parking is available on site (reservation is needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Electric kettle
    • Refrigerator
    Bedroom
    • Linens
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private Bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
    Media & Technology
    • Flat-screen TV
    • Cable channels
    • CD player
    • DVD player
    • Radio
    • Telephone
    • TV
    Room Amenities
    • Fan
    • Ironing facilities
    • Iron
    Outdoors
    • Balcony
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Fitness center
    Food & Drink
    • Tea/Coffee maker
    Services & Extras
    • Wake-up service/Alarm clock
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    Cleaning Services
    • Dry cleaning
    • Laundry
    Miscellaneous
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Smoke alarms
    • Security alarm
    • Key access
    Languages Spoken
    • English

    House rules

    Oaks Townsville Gateway Suites takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 9:30 PM

    Guests are required to show a photo ID and credit card at check-in

    You need to let the property know what time you'll be arriving in advance.

    Check-out

    From 7:00 AM to 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of AUD 100 is required on arrival. That's about USD 64. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    AUD 59 per child, per night
    Crib upon request
    AUD 20 per child, per night
    3+ years
    Extra bed upon request
    AUD 59 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Cash Oaks Townsville Gateway Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Oaks Townsville Gateway Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Oaks Townsville Gateway Suites

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Oaks Townsville Gateway Suites on this page.

    • The prices at Oaks Townsville Gateway Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Oaks Townsville Gateway Suites offers the following activities/services (charges may apply):

      • Fitness center
      • Swimming pool

    • Oaks Townsville Gateway Suites is 1,500 feet from the center of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

    • You can choose from a number of accommodation options at Oaks Townsville Gateway Suites (subject to availability) that have:

      • 1 bedroom
      • 2 bedrooms
      • 3 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • You can choose from a number of accommodation options at Oaks Townsville Gateway Suites (subject to availability) that can accommodate:

      • 2 guests
      • 3 guests
      • 5 guests
      • 6 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Yes, Oaks Townsville Gateway Suites is popular with guests booking family stays.

    • Check-in at Oaks Townsville Gateway Suites is from 2:00 PM, and check-out is until 10:00 AM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.