Oaks Goldsbrough Apartments Darling Harbour

That it was so close to the Sydney Convention Centre. That there was good security and the price was reasonable. The covered walkway to the harbour was great.

The room was spacious and the facilities excellent. Location near the convention centre and light rail was perfect for me.

I was very surprised to be slugged a $200 deposit. This was not mentioned when I booked. The deposit is returned after you checkout, but it was not well communicated. The hotel is popular with families and the large open wooden floors can echo with the shouts and footsteps a bit - didn't bother me, but worth noting if you're sensitive to noise.

Great view from the Penthouse! Friendly helpful staff. Rooms were clean and nicely decorated.

Would have liked a DVD player, a gate for the staircase to keep crawling baby safe, block out curtains in the bedrooms, curtain at the balcony for privacy, one of the showers had poor drainage and water went all over the bathroom floor, and there was no fan or windows in the bathrooms. Room P10.

I could walk from the hotel right into Darling Harbour in five minutes. The young man acting as concierge was very helpful and personable. The high speed internet was very good.

The lighting was inadequate. The elevators were very slow.

Big rooms.comfortable bed.good location.but the lifts need to be upgraded.

Proximity to Darling Harbour and ferry services.

rooms were not very soundproof.

everything were fine, except the second day in the hotel, the clean man had not offer the bath towel.... it's not a big deal, however, when i call the reception, they ask me to grab the towel by myself. it's really ridiculous.

Excelant service and big help to design best opertunities for for time spending in the city. Full facilities to prepare food in the room,

The view from our room was excellent. Great location with Darling Harbour and the monorail within 5 minutes walk.

The room was in need of some repairs. Bath was cracked & leaking so there was water damage to adjacent walls & skirting boards. Sofa bed was grotty, broken & impossible to set up. When the hotel was asked to do something about it they said the room had no sofa bed? The one bedroom apartments are advertised with a sofa bed included. The hotel supplied us with a very uncomfortable trundle bed & tried to charge us an extra $30 per day for it! Also, the trundle bed smelt like an ashtray. The dining table was cracked. The spare blanket had cigarette burns & some awful stains. Crockery was dirty.In fact, the whole place seemed dirty.

What I liked was the room and the facilities.

Yes, the personnel who attended the reception was not friendly , a Man with beard that seems that is the concierge was reluctant to help me to book the shuttle because usually the company where we bought the tickets (airport connect) according to him does not meet the Hotel expectations. Finally other lady at the reception helped us. At our arrival the man who allocated us the room made a mistake giving us the wrong room (for two people, without sofa) after that we to go to other room , this same man did not realize to change us the card to unlock acces through the elevator to the new foor where our apartment was allocated. My suggestion as that the people from the reception has to be trained according to the level of the Hotel

It was walking distance to the restaurant we were having dinner at for the evening.. and very convenient.. easy to find and were very pleased with our room.

No discount for parking...

I love the concept of the hotel and the location. The pool, spa, sauna and gym facilities were excellent.

I thought the rooms were a bit shabby and there was not enough attention to detail in the cleaning. We had a studio apartment on the car park side and there was very little natural light and the room felt dark and dingy because of this. The sinks in the kitchen were all stained and the the grouting in the shower was brown. If the website had given a true overview of the rooms I might not have booked the hotel. I booked the hotel on the apartment showcased on the website was great but I did not get the same quality so I was very disappointed .