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Property Highlights

Free parking

Places of Interest:

Cairns Regional Gallery (0.2 miles)
Show map Pacific Hotel Cairns

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Mantra Esplanade  

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Newest reviews for Pacific Hotel Cairns

  • Jeffrey
      Australia
    August 28, 2014

    Location was great - centrally located in the city. Staff were friendly and customer service was excellent. The room was clean. Will definitely stay here again

    Everything was good

    10

  • John
      Australia
    August 26, 2014

    The room was very spacious, the bed comfortable and the staff great. Excellent location and will only stay there whilst visiting cairns on all future business trips. Excellent value for money.

    8.3

  • David
      Australia
    August 25, 2014

    location, bed, view,

    8.3

  • Leanne
      Australia
    August 25, 2014

    Location is great food and service was excellent

    Coffee for breakfast is below average in comparison to the other services

    9.2

  • Joanne
      Australia
    August 23, 2014

    Location and comfy bed

    9.6

  • Vickie
      Australia
    August 19, 2014

    Excellent location, easy walking to everything. Friendly staff, nothing was too much trouble. Delicious buffet breakfast. We had a room with a fantastic view!

    Nothing to add here

    9.2

  • Sharon
      Australia
    August 12, 2014

    Location was good, close to everything.

    Service and value for money.

    5.8

  • Walter
      Australia
    August 8, 2014

    Location is great for reef cruise bus tour and CBD.

    Need more parking space.

    10

  • Lyn
      Australia
    August 7, 2014

    We really like the location right in the heart of the CBD close to shops, great restaurants, the casino, and the boat terminal for trips to the reef. The hotel has been refurbished is very good value for money. Can't go wrong staying at the Pacific.

    Nothing

    8.8

  • Michaela
      United States of America
    August 6, 2014

    Great location - right next to the Fleet terminal. We enjoyed walking on the Esplanade which was right there. The hotel was clean and the room was comfortable. We also enjoyed the large breakfast buffet - it was a little pricey but we got a coupon for $10 off when we checked in so it was not as expensive.

    The room had a little balcony and we saw a little snippet of the water and it would have been nice to have a view onto the water - although I have to admit we did book a room with 'mountain view' so the direct view would have been probably more expensive.

    9.2

  • Susanne
      Australia
    August 3, 2014

    Everything

    8.3

  • Anonymous
      Australia
    July 31, 2014

    Good location and a well appointed room

    The shower didn't have a door or a curtain so water went everywhere.

    7.5

  • Stephen
      United Kingdom
    July 24, 2014

    Room size, location and view

    Bathroom dated and 'tired'

    9.2

  • Robert
      Australia
    July 23, 2014

    Location & very welcoming stuff members, a simple hello & thank you goes a long way.

    10

  • Rosmarie
      Australia
    July 23, 2014

    Very good staff great

    10

  • Anonymous
      United Kingdom
    July 21, 2014

    Very nice hotel. Excellent location. Outstanding views. Great rooms. Free WiFi.

    Nothing really, but some mini-bar supplies would have nice

    9.6

  • Anonymous
      Australia
    July 16, 2014

    Location was great.

    I thought there were other hotels which were better value for money. Our room was on the 8th floor at the back of the hotel looking away from the sea, it was very noisy. We overlooked a parking lot and loud air conditioning.

    6.3

  • Ann
      Australia
    July 10, 2014

    Bright and clean reception and rooms. The location is great although noisy from change in bus stops. Free Wifi. Staff were very friendly and helpful.

    Just the noise from the buses because of changes being made to the bus stops by the council.

    10

  • Bianca
      Australia
    July 8, 2014

    Location - walking distance to esplanade shops markets clubs and Casino BUSHFIRE restaurant 10/10 everyone must try the BBQ all you can eat. Duty manager was very helpful after out keys didn't work and we were sent into someone else's room meanwhile the front desk guy didn't seem to care one bit.

    When we arrived our keys didn't work, the front desk guy was very rude, no directions no smile very dissapointed. Once we got our keys fixed we were sent to our room to walk inside and see other peoples bags everywhere. Luckily the people were out at the time. The duty manager was very helpful offered us a drink while they sorted us another room however the front desk guy was very rude no apologies or anything. Other then that we had a great stay

    8.8

  • Donna
      Australia
    July 7, 2014

    Room was a very good size.

    No spare pillows or blankets in the room, no wine glasses.

    9.2

  • Zhiwei
      Australia
    July 1, 2014

    Very good location!

    7.9

  • Paul
      Netherlands
    June 16, 2014

    Location is good

    7.1

  • Gary
      Australia
    June 15, 2014

    When our toilet kept running after flushing... Soon after our request for it to be repaired ....they were very quick to send a maintenace guy!

    9.2

  • Philippa
      Australia
    June 12, 2014

    Position was perfect for shopping, boat terminal for reef trips & Bushfire restaurant was excellent value for money especially if your got there in time for the early bird special price.

    Staff were polite but not overly friendly. Bed was hard as 2 twins pushed together & there was an uncomfortable ridge down the centre. Mattress cover only covered the middle part of each twin bed. No bedspread just a plain beige blanket. The bed creaked & moved a lot when anyone turned over disturbing the other person. The room decor was very bland & beige, however the wicker seating & table was very comfortable. There was a dangerous step up into the bathroom that was easily tripped over.

    6.3

  • Anonymous
      Australia
    June 1, 2014

    location ,amenities,value for money

    nothing to say,very happy with our stay

    7.5

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