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Sea World Drive, Main Beach, 4217 Gold Coast – Show map
|Superior King or Twin Room|
|Superior King or Twin Room|
|King or Twin Room with Lagoon View|
|Special Offer - Two-Bedroom Condominium|
|Special Offer - Three-Bedroom Condominium|
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389 properties in Gold Coast
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159 verified reviews
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Palazzo Versace's staff speaks: English
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Outdoor Pool, Grounds, Terrace
Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 20 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Palazzo Versace accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 159 reviews
Value for money
Show reviews from:
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Score from 699 reviews Very good
Q1 Resort & Spa’s beachside observation deck rises 755 ft above Surfers Paradise, with 360° views of the Gold Coast countryside, Pacific Ocean and Byron Bay. All accommodations feature a spa tub.
Score from 810 reviews Very good
Superb service and suite-thank you for the many kindnesses shown to us especially from the Reception Staff.
The atmosphere was great the staff were lovely, the cleanliness and customer service was great.
I have a young child and found it that the hotel was not suited for families as such. The pool area says adults only and the hotel is so lovely I was honestly scared my son would accidentally break something. But in all fairness there were plenty of families there and when I approached the staff about the pool they assured me my son could swim there if he wanted.
Noise from above and outside room Old Dried out Towels like Sand Paper over the top prices Average seafood Buffet Average Breakfast Buffet Holding excessive funds after paying our Bill for over a week
entrance, lobby, chairs, cushions, flooring, flora arrangments, attentive staff, dining, pool, just everything.
the room was good and the staff is friendly. the breakfast last until 10.30 which is quite reasonable.
the breakfast buffet was not much choice and no ipod plug in the room even for nowadays
loved the beds, the pillows where to die for the spa bath was fantastic, staff were brilliant !!
the room was to hot during the night we couldn't adjust the heating we were disappointed with the high afternoon tea, the waffle cone and eclaire were soggy, the scones were doughy and didn't taste fresh, too much white chocolate ok if your a fan of it just a bit disappointed when we paid $68 each for it.
The staff are always there to assist
I liked the decoration of lobby and room
The food is not as expected at the hotel resurants or also the afternoon tea They dont pay any attention to the comments and special requests submitted while booking using booking.com
Everything!! Always wanted to stay there, and for the night and night after our wedding was incredible
Very welcoming Lovely breakfast
Rooms and breakfast
Checkout became a problem when electronic banking was down. Had to suggest how they should solve it
All the staff acknowledged as we passed by and smiled. Great variety with the breakfast buffet.
Bit concerned about the toaster in the dining room.Either too pale or over cooked if it was put through twice.I swear I saw flames shoot out once! But didnt detract from our stay.
Impeccable service and the smallest impressive details make all the difference in creating an impressive experience
Pretty much everything
Some exceptional staff (Eryn and Julie-Anne) and some not so good (Tim and Leah). Room is sensational - a bath is to die for and to drink tea in your room is worth the visit ;) dinner at Vie is totally recommended (ask for Pasquale and Remy) and definitely take High Tea in the foyer! The Versace prints in the corridors are exceptional and the hotel overall reeks of decadence and money - love it!
Our jarring moment was being charged twice because we took High Tea before checking out (even tho we told Reception and Concierge) but apparently Versace has a policy of charging yr credit card by 11:30 if you haven't checked out (obviously had issues with runners previously) and then we paid again when we eventually checked out (paying cash) - only to get a "courtesy" phone call as we were driving up to Brisbane to tell us we had been charged twice! Has definitely left a sour taste in our mouth about staying here again! Last impressions leave a lasting impression!
You get what you pay for. This place was amazing! the staff were exceptionally wonderful. They were very very friendly and caring. The room had everything you needed. Since it was winter we did not use the outdoor pool but the indoor one was fabulous, romantic and best of all heated! We also spent time in the sauna and the steam room to warm up before having a shower. We also went to the IL Barracco for a premium seafood dinner. They asked us if we were celebrating something special and when we told them it was our anniversary, they gave my mrs a 5ml bottle of versache perfume. The service was just great. We highly recommend this place.
Helpful friendly staff, comfortable room. Good food selection and a great pool and spa facilities.
Excellent service and facilities
it was a present for my parents for their 40th wedding anniversary and they absolutely loved it! the staff were great and the facilities great!!!
that we had to leave :(
breakfast excellent, also service there. Transport very good.
Housekeeping poor; products missing; turndown had to be requested or no show. Reception uninspiring. messy round lagoon
The attention to detail, excellent and courteous attention from staff at all levels. Every need was anticipated. The restaurants were superb.
We made use of the Aurora Spa facilities and felt that some services were overpriced.
Could not fault the staff, they were extremely accomodating, yet very friendly and professional at all times.
Bit disappointed that no moisturiser supplied and when I opened the other items supplied in the bathroom, most where empty boxes.
the decor as well as the indoor steam room and sauna
Coffee at breakfast takes awhile to arrive.
We had stayed here soon after it opened loved the populance but felt it was too much for a long stay. We absolutely loved how it is now toned down but simply stunning. Loved our stay and will be back
Can't think of anything.
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