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21 Elizabeth Avenue, Broadbeach, Broadbeach, 4218 Gold Coast, Australia – Show map
Excellent location – rated 9.6/10! (score from 333 reviews)
Rated by guests after their stay at Peppers Broadbeach.
|One-Bedroom Apartment with Ocean View|
|Two-Bedroom Apartment with Ocean View|
|Premium Two-Bedroom Apartment with Ocean View|
|Three-Bedroom Apartment - Skyhome|
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334 verified reviews
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Peppers Broadbeach's staff speaks: English
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BBQ Facilities, Outdoor Pool, Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Hot Tub, Indoor Pool (all year), Playground
Food & Drink
Free private parking is available on site (reservation is needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged AUD 10 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 333 reviews
Value for money
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Noisy side of building
Everything was excellent apart from when we wanted to stay an extra night.
We wanted to stay another night but the staff werent very helpful. I was asked to check out at 10am and then return at 2pm to be checked into another room. It ruined what was a great holiday as the kids were so excited to be staying another night. I would have thought for such an excellent hotel it would have been made a little easier then that.
The views were amazing, location superb, staff helpful and friendly.
The pool was a bit on the small sizw.
The view - enjoyed the ocean / city view. The proximity of eateries, mall, shops and transport was very handy. Bed was very comfy. Staff were friendly, courteous and helpful.
Only minor issue but pool was a bit on the small side in tower 2.
everything except the pool
the pool was warm, not fun in summer
I liked the pool and the location
Having problem with car parking
Staff could not do enough beautiful hotel and spot
- The location was fantastic & close to everything.eg Beach, Convention Centre, Jupiters, Restaurants & Shops. - The staff were very helpful with service with a smile. - Rooms were spacious and a nice place to be. - Great facilities
It was expensive but it was school holidays.
Staff were excellent, the 2br apartment was stylish and very comfortable. Hotel facilities such as gym and sauna were very good. Location was awesome with everything nearby.
Pool area is small - but this is a minor thing in an otherwise great hotel
Peppers Broadbeach was a comfortable clean friendly hotel close to local amenities. rooms were spacious and comfortable
Location and seaview.
Peppers is a beautifully decorated property and staff were incredibly helpful and friendly on our arrival. The foyer smelt amazing thanks to a huge candle that gently filled the surrounds and check in was efficient and easy. When we got up the room we were not let down, the rooms are just as beautiful as photographed. I like that the concierge pointed out where the plugs in the bathroom were for when I was getting ready - cruical! Also pleasantly surprised to see a bottle bubbles for my husbands birthday and a hand written card from staff members. Love that carparking is free - haven't had that at any other hotel in the GC! The wifi was great as was the convenience of having you own kitchen that was well stocked with anything you need. In room laundry facilities meant you didn't have a big load of washing to do when you got home. The location was of great appeal to us, straight outside you had the oasis shopping mall so easy access to the supermarket & the local BWS. The choice of restaurants from directly outside the hotel were endless! Any cuisine can be found within minutes. We will now only stay at peppers on our return
Luxurious apartment, not as noisy as Surfers Paradise, just 5 minutes drive to SP if you wanted the noise, friendly and excellent service, close to the beautiful beach and much much more.
Help in tour suggestions, plenty of brochures but staff not knowledgeable.
Was under the impression that there would be room service or at least we could have a drink by the pool as we booked to spend Xmas day there. Very disappointed that we couldn't even get something to eat. Needless to say we booked elsewhere.
Location and unit - great.
We were without working keys for 2 days. Eventually the door lock was replaced. On several occasions desk staff assured us that someone would "meet us at our room" to address the door issue. Never happened without several follow ups by us. Understaffing was used as one reason - not good enough for a Peppers resort that charges $1000+ per night for a unit. I doubt if we will use another Peppers property in the future.
Supermarket, restaurants and bottle shops close by.
Was willing to separate our recyclable waste such as bottles plastic etc but there were no facilities to do so. I asked the cleaner and she said they do not recycle here. I thought this was very poor in this day and age of environmental awareness.
Almost everything was good
The only thing which we didn't like was that the rooms were not done up regularly particularly the bathrooms. When told once at reception, it was taken care very well after that. overall perfect location, very helpful staff, good services. Memorable trip :)
The apartments were great and so was the location.
As it was peak holiday time the lifts were very busy. Often the wait to get a lift, that wasn't already too full, was quite long. Our problem was made worse because we had 5 units booked for the members of our family and no 2 units were on the same floor!
Enjoyed all aspects of peppers
There was an odour in the hall way leading to apartment ....wet carpet? New carpet? Not sure everything was very clean just had a bad smell. No odour in the apartment thou..
Apartment was clean and airy. Well equipped and nice view as it was ocean facing. Wonderful choice of eateries just nearby. We are a mixed male age couple and no problem there.
The housekeeping had not cleaned on the third day but we decided not to skip it as it was late afternoon. We noted the walls were not solid but luckily we did not experience any noise issues.
This place is awesome. Modern, stunning and so comfortable. location is brilliant broadbeach is the place 2 be.
Pool isn't very exciting you would think it would have acswim up bar.
Location and facilities were great. Walking distance to everything. Apartment was well set out and staff were great.
We had an ocean view apartment on the 8th floor and the views were amazing but the noise to the bedrooms from the street below when trying to sleep was almost unbearable.
For a 10 day stay the location was perfect considering Surfers was having "Schoolies". It's was just far enough to be away from the madness of the masses lol, yet still a close enough distance to the Surfers Paradise attractions, and central to all of the wonderful dining in Broady. The staff was excellent, and greeting me with a warm reception. Outstanding for my first trip to Oz. Can't wait to return!
The king bed that was really 2 singles joined. Made sleeping center quite uncomfortable. A true king bed would be mint!
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