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Score from 29 reviews Excellent 8.8/10

Lakeside Suites 4

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Score from 3 reviews Excellent 8.9/10

Hepburn Spa Retreat

hotel Wake up to lovely bushland views from your private balcony when you stay at Hepburn Spa Retreat. This deluxe villa features beautiful modern interiors, free WiFi and a relaxing spa bath.

Most recent booking for this hotel was yesterday at 11:04

Score from 6 reviews Very good 8.4/10

Balconies Daylesford

hotel Situated on 3 acres of parkland, Balconies Daylesford is just 3 minutes’ walk from Lake Daylesford. Guests enjoy free Wi-Fi, free breakfast, an indoor swimming pool and a heated hot tub.

Most recent booking for this hotel was yesterday at 19:04

Score from 118 reviews Exceptional 9.5/10

Newest reviews for Peppers Mineral Springs Retreat

  • Cosima
      Australia
    August 3, 2014

    The room was excellent, perfect size. Loved the heating! Breakfast was lovely. Staff were friendly and hospitable.

    Not being able to stay longer :(

    9.6

  • Sherylee
      Australia
    July 9, 2014

    Really nice breakfast.

    Room was freezing despite the heater being on high. Difficult booking online for 3 people, despite entering details of 1 adult and 2 children and there ages and not very understanding staff when they charged me more money for 3rd child. This should have been explained better online. We had booked a room in the hotel upstairs but because they thought the booking was for 2 people despite it saying it would accommodate 3 we were supposedly "upgraded" out the back in a freezing villa. With a "spa" which was outside on a deck in the middle of winter, this wasnt explained and so went to waste, inside i would have used it for sure. I doubt it was an upgrade, felt more like a downgrade. I was underwhelmed by peppers as I have stayed in palm cove peppers which was beautiful. I thought peppers Hepburn springs was old and tired and expensive for what we had.

    5.8

  • Michael
      Australia
    June 20, 2014

    Liked the spa treatment and the bread in the restaurant. Also like it when they choose to gift complimentary weekends to those who respond to surveys

    Not being able to spend more time there

    8.3

  • Anonymous
      Australia
    June 17, 2014

    Everything was good pleasurable place to stay at & relax.

    Expensive for what's offered & value.

    8.8

  • Jake
      Australia
    June 10, 2014

    The entrance was nice loved the fire and the feel of the place, upstairs for the rooms were very nice. Couldn't go past the breakfast amazing so close and yet so yummy. Great parking, 5 star stay

    The mineral spa is a bit costy all I can fault.

    9.6

  • Gillian
      Australia
    May 24, 2014

    the old world charm with a modern influence.The gardens were beautiful you could have been in Italy or France. The staff were so helpful

    The size of the meal in the restaurant was very small

    9.2

  • Adam
      Australia
    May 21, 2014

    The room was great it had a nice little balcony and the bed was super comfortable. Breakfast was had one of the best selections I've ever had.

    Extractor fans were a little too small for the amount of steam from the spa and shower

    8.3

  • Mariana
      Australia
    May 14, 2014

    Villas were very nice fire place was wonderful we liked everything about the Villa although an outdoor heater on the terrace would have been great so you can get more use of the terrace during cold days and nights .

    There were no bath salts or bubble bath for the spa in the bedroom which didn't make sense seeing it's a big feature of the room , also the spa massages were terrible worst i've ever had they were more of a rub down than a massage would normally have asked for our money back but didn't want a fuss on our romantic weekend also we were never asked how we felt about the massage either so they would not know how we felt .

    7.9

  • Jennifer
      Australia
    April 25, 2014

    The location was great

    The staff weren't friendly and fairly snooty

    4.6

  • Debra
      Australia
    April 13, 2014

    The food was genius and the staff were brilliant and so friendly. The room was fabulous and we are definitely coming again.

    10

  • Jost
      Australia
    April 11, 2014

    Down-stairs area, very good.

    Even so, we were upgraded ?! Room very poor - very dark - only light coming from a door. We didn't think 'it was value for what we paid'.

    6.3

  • Vanessa
      Australia
    April 7, 2014

    The breakfast was great!

    Room was full of cheap appliances and bed was shocking. Rip in curtains and dints in walls. Nearly $1,000 for 2 nights we expected more than a tiny room.

    4.2

  • Carol
      Australia
    March 12, 2014

    day spa was amazing

    thought that room tariff was expensive for what you got. spa bath was very high to get into and out of to have a shower.

    6.3

  • James
      Australia
    March 11, 2014

    The area of Daylesford

    accommodation price as compared to standards of service and room. staff service

    4.2

  • Julie
      Australia
    March 3, 2014

    The hotel is lovely

    It's very overpriced for a single night $400 is quite steep. Having to pay $3.80 for a coffee when paying $400?per night.???? Also when checking the person did not even make eye contact with us and we had to pay full amount up front before we got our room. We were not feeling the love at all and will not go back

    5.4

  • Lynnette
      Australia
    February 9, 2014

    Very surprised at the level of accommodation. Clean, private, spacious and charmingly decorated. I loved the quietness of my surroundings and breakfast was included. The spa treatment was relatively good and the mineral spa was private l and relaxing.

    I was a little disappointed that the desk clerk had asked me for an extra $100.00 dollars on my credit card to cover expenses on my leaving; no sundries had been used from the room, my accommodation had been paid prior to my stay. The spar treatment had also been previously part paid,the remainder was paid on my leaving. The staff still insisted on having the $100.00 credit. I think this procedure is very rude. The full breakfast did not include a coffee, unless it was the pre-made one at the buffet. However, the coffee was listed on the breakfast menu, I was asked to pay for it. This was not made known to me by staff before I had ordered the coffee.

    8.3

  • Sarah
      New Zealand
    January 31, 2014

    Dining Experience excellent Breakfast and Dinner Spa excellent

    9.2

  • Donna
      Australia
    January 29, 2014

    Staff were

    9.6

  • Anonymous
      Australia
    January 29, 2014

    Location near hepburn hot spring, have good restaurant inside the hotel.

    Quite old building and not much facilities inside, no swimming pool, gym etc

    7.1

  • Ben
      Australia
    January 12, 2014

    Breakfast was excellent, staff were pleasant.

    Bathroom very outdated & room not well insulated for sound.

    5.4

  • Anonymous
      Australia
    January 3, 2014

    The Spa

    The noise around the villa unit.

    8.8

  • Anonymous
      United Kingdom
    October 19, 2013

    The garden

    Reception staff unhelpful. No internet. Cold. Bedrooms very tired and dated. Bed very old and soft. Windows need replacing. Dark and stale smelling upstairs landing and bedrooms. They need to reinvest in the sleeping areas - massively behind the times and poor value for money.

    2.9

  • Anonymous
      Australia
    October 2, 2013

    friendly staff

    cold weather

    7.9

  • Anonymous
      Australia
    September 5, 2013

    The location. The main building.

    The room wasn't clean, cobwebs and dusty side tables. I was shocked that the room was so litte for the price, no desk or high table. There was no exhuast in the bathroom and you we too scared to open the windows in case the fly screens fell off. The room was not properly ventilated. The curtain rail had obvioulsy fallen down previously and there was a hole in the wall. There were no proper instructions for the spa and it kept on starting itself. I have stayed in hotels in the centre of Sydney that were better value for money. We were looking forward to a lovely relaxing get away, there was no sound proofing you could hear people walking above you. We were disappointed with the room.

    5

  • Vikki
      Australia
    August 27, 2013

    location is beautiful and the staff made our stay enjoyable

    only being able to stay for 2 nights - it will need to be longer next time!

    10

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