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528 Swanston Street, Carlton, 3000 Melbourne, Australia – Show map
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303 verified reviews
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Plum Serviced Apartments Carlton's staff speaks: English
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BBQ Facilities, Terrace
No internet access available.
Private parking is available on site (reservation is needed) and costs AUD 21 per day.
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 10:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 10 per person per night in a crib.
All older children or adults are charged AUD 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 303 reviews
Value for money
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The staff were excellent. Getting around was so easy with the tram stop out the front.
Friendly staff, very clean and close to city but not too much noise.
Bad smells in the hall way level 2
The smell of the corridor is quite off putting. Also an extra lock on the door would be good
Convenience to city and also Melbourne University.
Lack of internet access, I think this is a severe limitation in this day and age.
Not much really. The bed was comfortable. The kitchen was adequate. The second room we requested was quiet.
Not easy to recognise from the road - home to many permanent residents/students. Reception is behind glass windows with not so friendly staff. Rooms are very tired with a lot of maintenance issues. We asked to be moved as was first placed on the noisy street side in a "dog box" sized room that looked trashed! Second room was larger and faced inwards to court yard and was quiet. Disgusting smell in the hallways! (mixture of curry/cleaning products??)
Staff were friendly and helpful. Apartment was on main tram line with easy access to everything.
Hallways smelt bad, bugs all over kitchen bench, dishwasher and draws. Room smelt like cigarettes
Loved the apt although were worried about appearance from street. Very comfortable.
Site said parking available but had to book. We made reservation and then went to book parking only to be told none available. Unable to cancel reservation at this place.
Awful smell throughout
location near trams excellent and easy walk into city
noisy at night but hard to avoid this in the inner city
the proximity to the cbd and transport was great
the apartment was not as advertised. the entire "one bedroom apartment" was the size of my lounge room. there was dirt on the walls and floor the bathroom was very dirty, and on our first night there we had to sleep with the windows open because of the amount of dust in the apartment.
Very good location, close to tram and Lygon St.
Not all appliances worked - range hood light. Hob needed a good clean, room serviced once in four days.
The air con was very noisy considering it was not very effective at cooling the room down
cheap, clean, served the purpose of being near Melbourne Uni for a conference.
Entrance area unattractive. Staff wearing old uniform blouses that are pilling; not respectful of staff and not attractive for the visitors. Old carpet smell in the second floor lift area and in the corridor. The photos make the apartment look more glamorous than mine was, mine was a bit worn out. Cups had brown stains from use in them, need to be cleaned with bleach. Noisy from night road work and happy people outside during the night but Plum can not help that.
It was close to Melbourne's attractions
TV was to small
Location great, all essentials provided,quiet.
Very narrow twin beds, no wifi, shower head would not stay up.
Great location for visiting CBD and Carlton. Secure car park.
Corridors smelt a bit musty. Noise from the courtyard echoed into the room, but not much city noise.
The size of the apartment is good and the location suited us. Generally though the wear and tear lets it down. I beleive it is under new management and they were painting some areas while we were there. We arrived early and the staff kindly found us a room that had been serviced. This was very much appreciated.
First impression is not good. The reception looks like a 1950's accountants office and the carpet to the lifts in the foyer is badly stained. The walls in the apartment itself would have benefited from a clean but the rest of the apartment was clean. I obviously didnt look well enough when I booked but no wifi!
Quite, friendly staff, value fir money, comfortable
Locks on doors. Can be accidently left unlocked
its location is perfect. It is so close to Victoria market and tram station,, and you can access to many places in Melbourne. It also surrounded by some amazing restaurants and cafes. In comparison with other hotel's prices,I think this one is more affordable for me
Altough I requested cleanness is very important,during the three night I have stayed there, just one time, rooms were cleaned. I also found a sewage beetle in batroom
the location spacious rooms facilities
Was accused and harassed by randoms from the street, they threw rocks through our rooms window and yelled innapropriate things at me. The staff member let them inside the building and pretty much lead them to my door. I felt unsafe and was scared to leave my room. Not impressed with the stay.
Fairly spacious and comfortable for the price
The lift could be heard from our bedroom/ensuite
Light, bright, airy room! Great little kitchen! Great location near city & Lygon St, right on the tram line.
Stale curry smell in the hallway to our room but luckily wasn't in our room!
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