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4 Aplin Street, 4810 Townsville, Australia – Show map
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108 verified reviews
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Best Western Islington Apartments's staff speaks: English
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Sauna, Fitness Center
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Baggage Storage, Laundry, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating
2:00 PM - 6:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
Any additional older children or adults are charged AUD 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 108 reviews
Value for money
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it was convenient for our visit to Townsville. gym and sauna
light coming in above from upper window in bedroom with no covering or option to block out.
Key was hard to use. Lift didnt work properly. Air conditioner remote didnt work
Location great, good view from balcony, spa and swimming pool area well set out, access to parking good,
Sauna not working, age of building showing in areas, cleanliness of unit not up to scratch in some areas eg fridge not clean, some utensils not clean, glasses cracked, need more than quarter of a chux to use as dishcloth, no facility to clean the carpet - with no clean in a 6 day stay it was very messy,
Pool was nice
Broken air con , intercom broken, microwave broken, no room cleans should I go on
it was a very comfortable stay overall loved the free wifi and the security of the facility. close to the city you could easily walk to restaurants and nightlife.
beds could of been a bit more comfortable but they were ok
Good apartment, location, facilities and security.
Very big apartment, quiet and convenient.
Kitchen utensils needed a good clean
Fridge was cold
The fact that our room was booked for 4 adults and we only received 2 towels and that there was no one at reception when checking in or to answer questions. Also the room had a stale, musty smell and thee air con in the main bedroom didn't not work.
Very unhappy, booked 4 and stayed 5. And paid full rate each night and they claim that if you stay for then 3 you get a discount. Didn't pass it on to me. Wat a joke
Central to everything. Walking distance to most venues and ease to catch public transport. Staff friendly and helpful.
Both outside patio's where dirty & even if you did want to sit out side there was no furniture out there. The Kitchen was supposed to be fully self contained what a joke, I'd like to know who rights the reviews for these place's & I'll be asking for some money. Full none smoking facility & I got dirty smelly cigarette butt's on the patio. I took photo evidence of everything. I have stayed in all type's of places & this was the worst by far. Very disappointing.
Bed and linen Cleanliness Spacious
No view Fitness centre too small. Not properly equipped with basic apparatus No Foxtel sport....could not watch international rugby union matches
Trying to find was a nightmare. Had an idea when GPS did not have direction to find it. We were not alone another couple had the same problem. Not serviced at the weekend.
Light outside bedroom window made bedroom more light at night than during the day.. Was like trying to sleep with the lights on.. Terrible
the location was great and general ambiance was relaxing..
kitchen crockery was very limited and had to ask for extra plates and oven equipment as there was none...also the state of the kitchen oven was sub standard. The 2nd bedroom had beer tops located in the wardrobe. Finally the couch was very sub standard, as for the accomodation catering for 4 persons, the couch only seated x2 persons!!!! and was very uncomfortable....needs inproving
The apartment was clean and well presented with good leisure facilities such as pool/spa area, sauna and gym. Easily accessed with undercover parking.
Whole complex could do with some TLC. Elevator buttons were not working, door to unit had been damaged and not repaired after an attempted break-in, air-conditioning units very noisy, unit had a bad ant problem, kitchen equipment very basic - despite a microwave supplied no microwave safe dishes, self-contained unit but no provision to clean floors eg. no broom, dustpan etc., staff slow to respond when advised no television reception and ant problem.
Only I couch for 4 people and really uncomfortable No shade at the pool
very difficult to locate, room dirty cockroach in dishwasher, patio was filthy, airconditioners leak, glad I don't own the unit
Gym facilities, central to major locations, private, great kitchen, good set up of rooms. Family friendly and great value for money.
Lamp was out in main bedroom Batteries flat in air conditioner remote
The ease of out of hours check in and check out was excellent. The rooms were very well presented and very stylish and comfortable. Good location.
We stayed in Tower B and the elevator didn't go to that Tower, we still had stairs to climb and with 2 young children and elderly parents, this was not ideal. We also stayed in a 2 bedroom unit with one 2 way bathroom. Should have had locks on the bathroom to stop unwanted in laws interrupting some alone time :)
Spacious, clean and modern fully equipped apartment . Great facilities and close to central city. Helpful and accommodating staff.
Location Size Facilities
Carpet was dirty Light from verenda shinning in the bedroom & reflecting of mirror, very hard to sleep. Could do with better pillows.
Big living area and bedrooms.great layout
High ceilings on the top floor allowed too much light into the bedroom too early in the morning. There were no curtains in the top half of the window to block out the sun rising.
Great view, spacious living and bedrooms and bedrooms
Nothing major comes to mind
Very noisy from rooftop Too much light in to the main bedroom All Appliances on auto timers and kept switching off
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