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623 Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.2/10! (score from 1007 reviews)
Rated by guests after their stay at Quality Hotel Batman's Hill on Collins.
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439 properties in Melbourne
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1008 verified reviews
They speak your language!
Quality Hotel Batman's Hill on Collins's staff speaks: Chinese, Filipino, Korean, Icelandic, Hungarian, French, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and costs AUD 9.95 per hour.
Private parking is available on site (reservation is not possible) and costs AUD 22 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
Chinese, Filipino, Korean, Icelandic, Hungarian, French, English
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1007 reviews
Value for money
Show reviews from:
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Location. It is located within the free tram grid. It was close to the Casino, Tram Car Restaurant, Southern Cross Station and shopping. The tariff was good as well.
The air conditioner was very, very noisy and when we turned it off water flowed from the man hole cover. It was not condensation. The gentleman came and all he could do was put towels on the floor to soak up the water. Not good as it could have run into the electric light close to it.
Rooms had absolutely no windows or sunlight, means that you don't know what's the weather like outside. We stayed in a 2 bed room suite, which was the sir of a match box. The routine servicing - changing towels and sheets , didn't happen .. When questioned, the unfriendly reception staff couldn't help.. Not even a apology... We came back to the room after the day out and noticed that the air conditioner was kept turned on at a freezing temperature .. No answers from the reception staff. Finally , when I departed, they gave me an email address that I can send my grievances.. It has been a month, but i never got a response.. Very disappointed,
Dirty outside (just general rubbish) Wine selection in the bar was below par. Breakfast very expensive. Option to have it included in the room price should be available.
reception is very helpful and friendly.
old mattress in our room. very unconfi.
The close proximity of the hotel to the railway station and the airport shuttle bus service
I was there to take in the Australian Open tennis and the visit to Melbourne Park was the highlight.Only good thing about the hotel was it was near Southern Cross bus station.
Didnt like this hotel at all.From booking in the staff were unhelpfull,did nothing to make me welcome and only grudgingly answered my queries.Room was tiny and shower poor.
Helpfulness of the staff
It was spacious enough. And it was convenient for us as it was nearby the Southern Cross Station for us to catch the train.
Staff is nit helpful. You cannot check in before 2pm! Rooms are not great.
Friendly staff always willing to help.
Could hear people walking and talking down the hall way, near my room and it woke me up.
Paid for Club room however no extras included (apparently room slightly bigger than standard) that come hand in hand with "club" room. 1 hour free wifi per day otherwise expensive wifi. Room had funky smell with extremely loud Airconditioning. No room safe. Poor value for money.
Location, staff helpful and had room ready earlier for us. Good restaurant and breakfast.
Location close to where we wanted to be. Nice and clean that is important.Nice 1 bedroom apartment.We have stayed here before and will stay again. Value for money.
On arrival we were greeted by friendly staff and advised that the room we had booked had been upgraded from a double room to a club room which had a larger bed. Room was excellent. No external noise and good air conditioning
All good,nice & quiet..
Bed a little hard..
Location across from Southern Cross station with 24/7 reception. Check in staff very good.
Handy location. Comfortable stay
External noise overnight
location rooms were good
bathroom area just a bit cramped
Location close to public transport suiting my needs perfectly. Also very roomy and comfortable room.
Building décor. Ground floor layout. Value for money food. Cleanliness all-round. Pleasant helpful staff..
minor matter, ironing board cover useless. Room did have a smell of previous smoking but was not a big issue.
Location ... Staff were friendly and helpful ..
View and size of room ..
Location to Southern Cross Station. Walking distance to Hammer Hall
I like everything about this property.
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