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Newest reviews for Quality Hotel Batman's Hill on Collins

  • Peter
      Australia
    August 27, 2014

    location

    when arrived tried to put guest in a cramped twin room when double had been booked...sorted out but, should not have been an issue to start with

    7.5

  • Tania
      Australia
    August 26, 2014

    Great location. Good for public transport access. Comfortable, well set out rooms.

    8.8

  • Lynne
      Australia
    August 25, 2014

    Conveience of location

    9.6

  • Anonymous
      Australia
    August 24, 2014

    Location. Close to trams,casino and sports stadium.

    Price for parking too expensive.

    7.9

  • Adele
      Australia
    August 20, 2014

    Loved the location, staff and facitites

    Room was very small and very basic. Cold with no view at all.

    6.7

  • Bryan
      Australia
    August 20, 2014

    Efficient friendly staff at a hotel perfectly located from my perspective.

    7.9

  • Leisa
      Australia
    August 20, 2014

    Location was perfect.

    Our room was extremely small, especially the bathroom area which can be tricky with 5 people. I actually booked 2 rooms & the other family with us only had 4 people staying but were in a significantly larger room than ours, which seems an odd choice when planning room allocations.

    7.1

  • Garry
      Australia
    August 20, 2014

    friendly and courteous staff. great location great hotel

    noisy people next to our room drunk and noisy at 3am in mornings

    10

  • Keith
      Australia
    August 18, 2014

    good location,parking,very nice rooms,meals looked great

    10

  • Mike
      United Kingdom
    August 16, 2014

    reasonable value, staff very receptive to minor problem we had with room.

    7.5

  • Anonymous
      Australia
    August 15, 2014

    i was initially given a room with a defective air conditioner. Staff were very helpful - in firstly trying to fix the problem, and when that was not possible giving me another room. My evening meal in the cafe, was nicely cooked, and presented, and the service excellent.

    The cold room that i didn't end up staying in. :-)

    10

  • Lyndsey
      Australia
    August 13, 2014

    Location

    Nothing

    8.8

  • Tonia
      Australia
    August 12, 2014

    Loved the location, clean well presented room

    Bit dated shower

    8.8

  • Janice
      Australia
    August 9, 2014

    friendly helpful staff.Central to the convention centre for my business.Main train station across the road.A supermarket in the train station complex.10 min walk to food hall attached to the casino complex. Rooms very quiet.

    10

  • Anonymous
      Australia
    August 7, 2014

    Location Room size

    Room service doesn't include dishes

    7.9

  • Joy
      Australia
    August 7, 2014

    Convenience cleanliness and friendly service

    The restaurant was not good value for money

    10

  • Anonymous
      Australia
    August 6, 2014

    Location

    The heating system was loud, noisy and gave off a lot of dust. It didn't heat very well either and being mid winter was therefore a cold room.

    4.6

  • Christine
      Australia
    August 6, 2014

    It was very handy for the Southern Cross station and trams to everywhere, hotel staff friendly and helpful

    "Breakfast was barely warm even when put into the containers straight from the kitchen. Expensive for cold food. Had a evacuation on our last day because of some false alarm, staff didn't seem to know what to do, if the problem had been a real one it could have been a disaster.

    7.9

  • Alicia
      Australia
    August 5, 2014

    The staff were really nice and helpful. The luggage storage was great when we checked in and out. The place look amazing and was always looking clean and presentable.

    There was no microwave. All hotels I've stayed at have them and it was a little annoying but not a huge issue.

    8.3

  • Anonymous
      Australia
    August 5, 2014

    location close to public transport

    No instruction how to set AC in one room to heat mode. (big one in family room, facing 3 beds). Has to go up to reception area then go downstairs to get access to the room.

    7.1

  • Joseph
      Australia
    August 4, 2014

    Friendly staff, location, clean rooms

    Leaving

    10

  • Lisa
      Australia
    August 3, 2014

    The Concierge staff were friendly and professional.

    I was only staying one night.

    7.9

  • Katrina
      Australia
    August 3, 2014

    We were updated to a king room.

    10

  • Angela
      Australia
    July 31, 2014

    The location is excellent, so easy to get anywhere in Melbourne from there. The Buffet breakfast was good too.

    The coffee at breakfast.

    8.3

  • Michael
      Australia
    July 29, 2014

    Very good hotel in very good position for resturauants and local eateries, entertainment, shopping and Southern Cross Train Station. Friendly staff and nice rooms with all the facilities one needs

    9.6

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