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Quay West Suites Melbourne
Southgate Avenue, Southbank, 3000 Melbourne – Show map
Excellent location – rated 9.6/10! (score from 195 reviews)
Rated by guests after their stay at Quay West Suites Melbourne.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 30 at 2:05 AM from Australia.
6 Reasons to Choose Quay West Suites Melbourne
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376 properties in Melbourne
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195 verified reviews
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Quay West Suites Melbourne's staff speak: Norwegian, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and charges apply.
Wireless Internet Hotspot is available in public areas and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 30 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
One older child or adult is charged AUD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Quay West Suites Melbourne accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 195 reviews
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Spacious rooms, view and location
Wifi costs exorbitant
We stayed for 5 x nights and wouldn't hesitate to return on our next visit to Melbourne. The location was very central, the staff very attentive and overall our stay was made even better by friendly staff.
location. staff. size of room
The pool and spa were great!
Nothing, it was all good
large suite well equipped kitchen comfortable bed great location
That car parking should not be charged whilst staying at quey west
Large rooms and pool was great
Called before we left to see if room was ready & was told "it should be right" for us to travel 2 hours then be able to get in our room as soon as we arrived at 12:30pm to give our child a sleep but on arrival were told room were available until 2pm at earliest and told we were "guaranteed" that the room would be ready. We were very frustrated as we wouldnt have left if room wasn't going to be ready.. had to ask for a tea towel..
Smokers next door
Convenience to everything, the spaciousness of the suite, the in room equipment such as the combined washing machine dryer and micro wave. Good sized soap tablets and hair washing shampoo and conditioner. Decent sized towels and dressing gowns
Selection of teas, there was only Earl Grey which is an 'acquired' taste and a herbal tea. We had to buy our own English Breakfast tea. The used coffee pods were not replaced daily. Rooms should have two suit case stands!
I liked the location. The hotel is few feets from many of the city attraction.
The beds weren't comfortable.
The reception provided me with a Mikey card to use saving me from having to purchase a card for use on the train for one days travelling.
Friendly helpful staff, comfortable and clean!
location security of location close to melbourne cdb
Location. staff, amenities
Location is excellent and staff very friendly and helpful.
Jarrah bar downstairs needs an update.very ordinary and not much ambiance the night we were there.
The staff and the location the room was gorgeous everything we needed
Having to leave
The staff are exceptional, helpful and friendly, the location is very good.
The suite is very tired looking, it is more like three to four stars, definitely not five.the sheets smelt of bleach, the entire rooms smells like a swimming pool when you first open the door. We had to cover the pillows with clothes to be able to sleep through the smell. Our bathroom basin had a large old crack in it, I mentioned this to the front desk staff, it is so old I am sure it has been mentioned many time. The doorstop for the bathroom door is directly in front of the toilet at your feet.
The water in the shower was very tricky to adjust. Water went from being too cold to scalding hot in one slight nudge of the faucet. Beds were not the most comfortable either
Doors to the balcony that open, 2 case supports, gowns.
Very poor bathroom lighting, no ABC Jazz on TV radio, WIFI restrictions- outmoded.
Nearby to all the happening places and at the heart of Melbourne city. Convenient and beautiful.
Breakfast was disappointed and similar everyday.
Our apartment 802 smelled of body odour or sweat. I think it was the fabric of the lounge chairs or sofa.
In the description it was stated that there was free shuttle. There wasn't.
I booked this hotel for its location and I was not disappointed! I could not fault this hotel at all!
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