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234 Caroline Springs Boulevard, Caroline Springs, 3023 Caroline Springs, Australia – Show map
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2 properties in Caroline Springs
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75 verified reviews
They speak your language!
Quest Caroline Springs's staff speaks: Vietnamese, English
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Food & Drink
Wired internet is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 11:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 5 per person per night in a crib.
One older child or adult is charged AUD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 75 reviews
Value for money
Show reviews from:
Room was great, bed in particular
Was not informed that we needed a deposit and still have not gotten it back very poor service on that. Should be returned immediately. Keys should access all levels. Could not visit friends on a different level.
Only one chair & no table - just a desk Kitchen facilities good, but room too cramped to use them Water flowed from shower all over bathroom floor
we had 2 rooms a family room and studio room both were very good
the studio room had nowhere for a couple to sit only to lay down
Restaurant on site
Cleanliness of room
Pillows are extremely uncomfortable Didn't have a good sleep
I stayed because I thought that it would be closer to the airport. For the money that I paid, I should have paid a little more and stayed in the city. There is nothing out at or close to Caroline springs that makes staying there worthwhile. Sorry
Cleanliness Comfortable bed Vehicle security
road noise intrusion
Walkway from lifts to rooms is very exposed and both windy and cold. No in house catering for breakfasts.
Confusing reception area at the back not well signed. Not happy with $250 credit card Pre-Auth (I stay in Melbourne monthly and only ever have a Pre-Auth of $100) 4 days later still have not released funds. Design of room not great, very small rooms and because of roof to floor windows, room was like an oven to walk into, not very welcoming. Mirrors not polished had hand and finger prints on them. Bathroom was very poorly designed. Shower door opened in and out so on showering the water ran under the gap and saturated the floor and floor mat, makes it very uncomfortable to dry and shower again. 'Modern' Square toilet was so big I nearly fell in it and a child easily would fall in. The room had full cooking facilities but no dining table or chairs? Morning Reception opens late at 8.30am so no one to talk to at check out. Overall I would not stay here again. Not really impressed with this motel sorry.
only 1 chair for 2 people persons screaming at 3am woke us
No designated smoking areas on premises
Apartment was spacious with good kitchen facilities
1) Water flowed out from under the shower across the bathroom floor 2) Sofa was uncomfortable to sit on 3) Curtains in bedroom did not adequately shut out light
The ant problem you guys have
That they require $250 be held on a credit card as security, not released for a week after the visit. Not exclusive to Quest of course, but still annoying.
Parking Views from room
Lovely comfortable bed with clean facilities. Staff were welcoming and helpful. Kitchette was generous with equipment and I loved the container of milk rather than the piddle pods usually found in other hotels
Pre authorisation $250 is over the top
Location. Elegance. Affordable
That sofa bed was painfully thin could feel every spring
A hold of $250 was placed on my credit card, which is common practice. I then noticed on my bank account that they had processed the payment. This occured on a weekend, when I queried why the charge it was explained thats how they do it. I have never had this done before. I was then told it would take 5 days for a reversal. So for a low costing room I was charged over $400 on a weekend. Not good enough.
Looks clean upon arrival
But when you really look around at walls and curtins near light switches near bathroom doors quite grotty . Sheer curtins in louage as rea need a wash .
Nice newish premises, free undercover parking. Central location in Melbourne's western suburbs, plenty of options for dining all within walking distance. Located adjacent to the Caroline Springs shopping centre. Great value for money...we will be back !!
The view of the room
The room wasnt cleaned after the last people, spa jet werent working correctly and we didnt have time to talk with the front desk as we left 430am in morning
nice room very comfortable bed free newspaper and reception staff very welcoming . Car park looked a little tight but wasnt in the end
nothing . . .
Kitchenette Room Cleanliness Location
the view of Melbourne from our room, despite the grey weather
we needed to have a bed brought in as the sofa was not a sofa for sleeping on despite our booking noting that we had 5 bodies.
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