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435 Nepean Highway, 3199 Frankston, Australia – Show map
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7 properties in Frankston
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176 verified reviews
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Quest Frankston on the Bay's staff speaks: English
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BBQ Facilities, Terrace
Golf Course (within 2 miles), Fitness Center
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs AUD 15 per day.
Baggage Storage, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
2:00 PM - 11:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All older children or adults are charged AUD 40 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 176 reviews
Value for money
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We only had one water glass between the two of us, which wasn't replaced in the 3 days we were there. Other room's door were quite noisy on closing.
So close to where we were going
bed too soft pillows to high
Location was great to see other attractions east of Port Phillip Bay. Also front receptionist "Sarah" is an asset to Quest. So friendly and happy and welcoming. Dont lose her.
We had a private terrace but wish we had an outdoor umbrella or cover from the elements as we are outdoors people and like to sit outside. No shelter!
Location Cleanliless nice rooms
too far way from Melbourne city
Friendly helpful staff, access to laundry, cleanliness, comfort, we even had a view to Melbourne city across the bay.
Poor lighting in the room (like mot modern hotels). A washing machine in the room would have been more use to us than a dishwasher.
Super friendly staff, the room was immaculate and well appointed. Really enjoyed my stay.
Having to leave.
Friendly staff, great location, rooms were spacious and beautiful.
Was so windy...our room was in the smaller building at back and wind echoed and drummed through so loudly all the time that it felt like we were sleeping in an airport. Was awful.
The room was perfect for a getaway, comfortable and clean and staff were friendly and helpful. Will definitely return.
Nice shower and good kitchen/laundry facilities.
Cigarette Butts jammed against balcony sliding door. Balcony not private. No back access, unless one had paid extra for parking lot. Room serviced too late in the afternoons. Cheap tacky artwork in hallways and rooms and mismatching furniture in rooms. Two single beds instead of a double bed.
Very friendly staff, the room was excellent and we enjoyed our brief stay. We would definitely stay again.
Bathroom while well appointed was not as private as we would have liked.
Service and room quality excellent. If you have to stay in Frankston or nearby its a good option.
I didn't plan on staying soooo far from the City - its a long way! Apart from that it was great.
Palm trees were fake!
The Reception was perhaps the best part of the deal . Melanie was very attentive to our queries, which though maybe everyday to her were dealt with in a very professional manner. We have connection to the Lass!!
The Plastic trees, sooo tacky!!
Location, apartment lay out, everything was easy to get to, friendly helpful staff who were genuine especially the house keeping staff cindy in partivular, very genuine and sweet. Plenty of light and space. It felt like a home
Nope all good
The staff were very helpful welcoming and friendly. The room was comfortable and homely. I will be booking my next stay at quest frankston on the bay again next month
everything except one thing was great
the one thing that wasn't great was the bed. we found it quite uncomfortable although at first lie down seemed ok but after sleeping on it no good.
Loved the size of room 403 that had a wonderful view overlooking the water. Liked seeing the Security Guard being visible outside and on the floors. Reception staff were very helpful. We heard that walking at night was not considered safe so it was great there was a very good café available within the confines of the building.
Nothing major. We did not experience hotel nor outside noise at night during our 9 night stay and I wonder if it would be the same during the summer months as some previous reviews did complain about that.
We have been looking for a place to stay regularly in the area and it certainly ticks all the boxes.
Room size was more than adequate. Room was very modern and very well appointed. Although I did not require the disabled facilities if any one did the room was fully equipped for a disabled person
The apartment was new, furnished up to high standards with a lot of space.
Housekeeping was done at a strange time- on Sunday we were given an ultimatum as we were the last room to be cleaned (around 10am) and the next day there didn't seem to be housekeeping till much later. I felt for the price there could have been breakfast included, particularly since the town was pretty quiet- perhaps tying up with the diner below may help? Finally I thought the staff were a little inflexible upon check out- I called to ask if we could extend our check out by 30min- till 10.30am as my toddler was still in a mess and was told that would incur a half day charge. I explained I tried calling the night before to ask but as the room phone wasn't working, didn't get to speak with anyone about extended check out, but was told sternly I should have just come down instead to ask. While I admit that could have been done I feel the tone of the staff could have been much friendlier.
Outstanding! A beautiful seaside location and very tranquil. We thoroughly enjoyed our stay.
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