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140 Little Collins Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9.1/10! (score from 384 reviews)
Rated by guests after their stay at Quest Hero on Russell.
|Standard Two-Bedroom Apartment|
|Two-Bedroom Apartment with Loft|
|Deluxe Two-Bedroom Apartment|
|Executive Two-Bedroom Apartment|
|Three-Bedroom Apartment with Loft|
|Executive Three-Bedroom Apartment|
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363 properties in Melbourne
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384 verified reviews
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Quest Hero on Russell's staff speak: Portuguese, English
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Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs AUD 25 per day.
Private parking is available on site (reservation is needed) and costs AUD 25 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 9:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged AUD 45 per person per night when using existing beds.
Free! All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged AUD 45 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Quest Hero on Russell accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 384 reviews
Value for money
Show reviews from:
Plenty of space great for family kids upstairs fun
Bathroom could have been cleaner
Location was great, the apartment had a good size bathroom, well appointed kitchen, it was bright and airy and the beds were comfortable. The reception staff were friendly and helpful. It was a great price and great value for money.
The couch covers were badly stained. Needs a good clean.
The location was excellent and the staff were very friendly. We were able to check in a little earlier which was brilliant.
It was rather noisy! The street noise in particular was rather annoying.
Ideal location, friendly staff and the accommodation was comfy.
My balcony door couldn't lock and it wasn't fixed after requested. I understand we are 3 floors up but it's just peace of mind.
Private laundry Clean, modern room On site car park Location View
Nothing...and I don't usually write that
Friendly staff. Nice views. Tight bed sheets.
Lovely, clean, room was serviced after 1 day. Cant fault it in any way and we will stay there again! Thankyou, Mary and Grant
Great location - handy to theatres and to shops. Helpful staff. Good size apartment with good kitchen/laundry facilities.
Staff were very helpful and nice Location was great
Very noisy due to large trucks coming to collect rubbish and bottles in lane below from 3 am to approx. 5 am every morning. Bedroom was small and bathroom vanity was useless - no space
Searched for 45 minutes. NO signs at the front. 1 tiny little doorway with a transfer. crazy. The other Quest on teh block has fabulous signage. Go figure. Parking absolutely insane. As tight as it gets. Ridiculous. Told to park on second floor. Unbeknown to me parked in someone else's car park (absence of signs there too). Just walked in from our function (for which we were late thanks to not being able to find the place), navigated the huge walk and two lift ride back to the room on;y for phone to ring. We are parked in someone else's spot. Take the 20 minute trek back to the carpark. Person irate (despite their being plenty free car parks that did not belong to other guests or residents). All in all exhausting and not worth it.
Bed is comfortable.
Heater didn't cover the living room.
Staff were excellent! Lovely apartment, very comfortable.
I couldn't lock the balcony door no matter how I tried. Being on the third floor, it didn't worry me too much but I would have preferred being able to lock it. The sink taps were loose - not a problem for me but was concerned they might break. I couldn't find the kitchen sink plug. BUT these are minor points in such a well appointed apartment.
Great location. Large apartment.
The only thing I had a problem with was the three seater lounge needed to be replaced . It was very saggy and uncomfortable also had rips in the apolstery.
Spacious, complete facilities, in the middle of town
No fitness facility
Excellent location, very nice to have a washer/dryer and kitchen, staff very nice and helpful. Good value.
Elevator broke and we were unaware that there was a different entrance around the corner -- luckily, someone else had called for assistance and someone showed up and told us. We would have been left standing there in the lobby or had call the emergency number otherwise.
The location to the theatre's was good
Thought we were getting a 3 bedroom apartment with loft but it was a 2 bedroom apartment with loft. Have stayed at other Quest Apartments with 2 bedrooms and have always had 2 bathrooms this only had one bathroom with wc inside it, not ideal with 7 ladies. The apartment needed maintenance with rooting walls stained carpet and torn couch. The bathroom also needed a good clean with black marking around the basin drain etc
Location was fantastic and plenty of space for two couples
Whether it's the location, staff, comfort, facilities and etc.
Just fair value for money.
The staff were amazing and very helpful once we arrived. Offered us an avaiable upgrade for nothing for one of our nights. Location is perfect for people after food, bevs and entertainment.
When I booked, I booked for 4 people after reading 'a standard 2 bedroom apartment'. I later found (after booking) in the smaller print that it was one double bed and a single bed next to the kitchen. We received an extra roll-away bed, but not much good for 2 couples.
Nice sized apartment and balcony. Despite the cons it's fairy good value for money
Carpet was stained, blinds were dusty. Getting in and out of the car park is not a pleasant experience.
Great space, in the heart of the city, big rooms, comfortable and quiet
Hard to find, and no parking
Nice big apartment, clean, modern and close to everything. Would stay here again and recommend to others.
Some road noise from outside.
Great central location Quiet
The rudeness of the manager
good location, easy walk for shopping, art gallery and cafes.
air conditioner noisy
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