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Newest reviews for Quest Hero on Russell

  • Anne-maree
      Australia
    September 14, 2014

    Plenty of space great for family kids upstairs fun

    Bathroom could have been cleaner

    7.1

  • Philip
      Australia
    September 11, 2014

    Location was great, the apartment had a good size bathroom, well appointed kitchen, it was bright and airy and the beds were comfortable. The reception staff were friendly and helpful. It was a great price and great value for money.

    The couch covers were badly stained. Needs a good clean.

    8.3

  • Vanessa
      Australia
    September 3, 2014

    The location was excellent and the staff were very friendly. We were able to check in a little earlier which was brilliant.

    It was rather noisy! The street noise in particular was rather annoying.

    7.9

  • Michael
      Australia
    September 2, 2014

    Ideal location, friendly staff and the accommodation was comfy.

    My balcony door couldn't lock and it wasn't fixed after requested. I understand we are 3 floors up but it's just peace of mind.

    9.2

  • Lyndon
      Australia
    August 31, 2014

    Private laundry Clean, modern room On site car park Location View

    Nothing...and I don't usually write that

    10

  • Anonymous
      Australia
    August 29, 2014

    Friendly staff. Nice views. Tight bed sheets.

    10

  • Mary
      Australia
    August 27, 2014

    Lovely, clean, room was serviced after 1 day. Cant fault it in any way and we will stay there again! Thankyou, Mary and Grant

    9.6

  • Barbara
      New Zealand
    August 26, 2014

    Great location - handy to theatres and to shops. Helpful staff. Good size apartment with good kitchen/laundry facilities.

    10

  • Richard
      Australia
    August 18, 2014

    Staff were very helpful and nice Location was great

    Very noisy due to large trucks coming to collect rubbish and bottles in lane below from 3 am to approx. 5 am every morning. Bedroom was small and bathroom vanity was useless - no space

    6.3

  • Louise
      Australia
    August 17, 2014

    Nice sheets.

    Searched for 45 minutes. NO signs at the front. 1 tiny little doorway with a transfer. crazy. The other Quest on teh block has fabulous signage. Go figure. Parking absolutely insane. As tight as it gets. Ridiculous. Told to park on second floor. Unbeknown to me parked in someone else's car park (absence of signs there too). Just walked in from our function (for which we were late thanks to not being able to find the place), navigated the huge walk and two lift ride back to the room on;y for phone to ring. We are parked in someone else's spot. Take the 20 minute trek back to the carpark. Person irate (despite their being plenty free car parks that did not belong to other guests or residents). All in all exhausting and not worth it.

    4.6

  • Melia
      Indonesia
    August 17, 2014

    Bed is comfortable.

    Heater didn't cover the living room.

    7.1

  • Julie
      Australia
    August 14, 2014

    Staff were excellent! Lovely apartment, very comfortable.

    I couldn't lock the balcony door no matter how I tried. Being on the third floor, it didn't worry me too much but I would have preferred being able to lock it. The sink taps were loose - not a problem for me but was concerned they might break. I couldn't find the kitchen sink plug. BUT these are minor points in such a well appointed apartment.

    7.9

  • Alyson
      Australia
    August 13, 2014

    Great location. Large apartment.

    The only thing I had a problem with was the three seater lounge needed to be replaced . It was very saggy and uncomfortable also had rips in the apolstery.

    8.3

  • Ina
      Indonesia
    August 10, 2014

    Spacious, complete facilities, in the middle of town

    No fitness facility

    9.6

  • Cathryn
      United States of America
    August 4, 2014

    Excellent location, very nice to have a washer/dryer and kitchen, staff very nice and helpful. Good value.

    Elevator broke and we were unaware that there was a different entrance around the corner -- luckily, someone else had called for assistance and someone showed up and told us. We would have been left standing there in the lobby or had call the emergency number otherwise.

    10

  • Sandra
      Australia
    August 3, 2014

    The location to the theatre's was good

    Thought we were getting a 3 bedroom apartment with loft but it was a 2 bedroom apartment with loft. Have stayed at other Quest Apartments with 2 bedrooms and have always had 2 bathrooms this only had one bathroom with wc inside it, not ideal with 7 ladies. The apartment needed maintenance with rooting walls stained carpet and torn couch. The bathroom also needed a good clean with black marking around the basin drain etc

    5.4

  • Susan
      New Zealand
    August 2, 2014

    Location was fantastic and plenty of space for two couples

    7.9

  • Anonymous
      Thailand
    July 30, 2014

    Whether it's the location, staff, comfort, facilities and etc.

    Just fair value for money.

    9.2

  • Seamus
      Australia
    July 27, 2014

    The staff were amazing and very helpful once we arrived. Offered us an avaiable upgrade for nothing for one of our nights. Location is perfect for people after food, bevs and entertainment.

    When I booked, I booked for 4 people after reading 'a standard 2 bedroom apartment'. I later found (after booking) in the smaller print that it was one double bed and a single bed next to the kitchen. We received an extra roll-away bed, but not much good for 2 couples.

    9.2

  • Daniel
      Australia
    July 23, 2014

    Nice sized apartment and balcony. Despite the cons it's fairy good value for money

    Carpet was stained, blinds were dusty. Getting in and out of the car park is not a pleasant experience.

    7.1

  • Anonymous
      Australia
    July 23, 2014

    Great space, in the heart of the city, big rooms, comfortable and quiet

    Hard to find, and no parking

    9.6

  • Karen
      Australia
    July 23, 2014

    Nice big apartment, clean, modern and close to everything. Would stay here again and recommend to others.

    Some road noise from outside.

    7.9

  • Margot
      Australia
    July 22, 2014

    Great central location Quiet

    7.9

  • Sarah
      Australia
    July 22, 2014

    The rudeness of the manager

    8.8

  • Shirley
      Australia
    July 22, 2014

    good location, easy walk for shopping, art gallery and cafes.

    air conditioner noisy

    8.3

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