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140 Little Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9/10! (score from 434 reviews)
Rated by guests after their stay at Quest Hero on Russell.
|Standard Two-Bedroom Apartment|
|Two-Bedroom Apartment with Loft|
|Deluxe Two-Bedroom Apartment|
|Executive Two-Bedroom Apartment|
|Three-Bedroom Apartment with Loft|
|Executive Three-Bedroom Apartment|
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434 verified reviews
They speak your language!
Quest Hero on Russell's staff speaks: Portuguese, English
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WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs AUD 25 per day.
Private parking is available on site (reservation is needed) and costs AUD 25 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 9:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged AUD 45 per person per night when using existing beds.
All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged AUD 45 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 434 reviews
Value for money
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The facilities were good but the bathroom showers grout needs to be cleaned as there was mould in both showers. This could either be re-grouted or re-tiled.
Fantastic location to the centre of Melbourne. Great for shopping and restuarnts. A King, Queen and 3 singles within one apartment Free WiFi
Shower needs to be regrouted to get rid of the old mould stains
Location Kitchen and laundry facilities Spacious On site parking
House keeping was a bit lousy Car park drive way too narrow
Location quite convenient for our needs.
Insufficient crockery for number of guests booked in room (3 dinner plates for 5 people), dishwasher did not work, dining room light blown. Needs additional mirror.
Noisy in the early hours of the morning. windows need to be double glazed.
Location,beds were comfy, size of apartment,bathroom
The smell of apartment, coffee table needs replacing and kitchen table and chairs do too
Large rooms modern great views
Insufficient power points particularly in kitchen Rea
if you travel without car this place would be OK with own car look elsewhere
GREAT location. Facilities were excellent. Large spacious room. Friendly staff.
The fact that we arrived at 1:30pm and we couldn't check in a wee bit early.
Convenience of Quest location. Staff assistance to move room after rm 608 not suitable due to staining of mold in bathroom
Lack of available parking onsite and drop off area for luggage. Room 608 had stained black mold on bath area and floor and felt unclean.
The 3 bedroom loft apartment was brilliant for our family of four. The location is close to many attractions that interested our kids under the age of 12. We loved having the balcony where we could see and hear the bustling of the city and then retreat to the quiet and comfort of the apartment. The staff were fantastic - we will definitely stay here again.
Location love the loft area, bed was super cumfy
Poor cleaning daily, no fresh sheets after day 2, no vacuuming etc. No pool
Easy to get to places especially food joints and shopping malls. The staff were amazingly helpful!
Not enough kitchen utensils.Especially pots and pans.
Not clean to my standards
We were there for Newyears' Eve and had an excellent view on the fireworks at midnight. Very conveniently located in the City, walking distance from everything worthwhile there. The short stay apartment in itself was like a home away from home.
Kitchen was dirty, had to clean it before using it. Several lightbulbs in the ceiling needed replacing. All apartments are privately owned so may not be representative for other ones.
Furniture floors bathroom all needed cleaning Bathroom shower had visible mould Furniture was faded and scuffed The floors were dusty linen and bedding was clean though thankfully
Great convenient location, basic, but adequate for our needs just for the one night. Staff excellent though and very helpful.
Although we couldn't hear noise from within, outside noise is evident.
I liked the very helpful staff who did their best to fix the mistakes in the apartment I have stayed with you before and all has been really good This is the first time I have had to complain
Good position of hotel and good size for two bedroom.
Toilet blocked up twice. Over christmas very minimal room servicing. Room dusty.
Great location of the property with pretty much everything very close. The reception staff were great and super friendly.
The apartment we stayed at requires some form of waterproofing. All my clothes smell mouldy now. Having 4 people in the apartment was not really accomodated for. There was not enough cuttlery/cups. The facilities staff decided to take the ordered foldout on the second day (accidently). The kitchen was incredibly ill equipt - can't cook pasta for 4 people. For a 'Paris' end of town, I'll be looking for other apartments next time.
The views were awesome
A little more milk would be useful for a group for tea & coffee
We asked a big pot, hotel tried their best to meet our need.
Change a poillow, and a quilt cover is needed
Kitchen should have few more vessels. Even a nonstick to make omelette not there iron stand is there but no iron and hair dryer would have helped.
The staff, especially the older lady which I believe was the manager, was very unpleasant and non-responsive to questions. As she saw us walking into the apartment, she not only didnt say hi and put her focus to chitchat with the other staff. It made us feel unwelcomed.
Location of the apartment is minutes away from the museum and Chinatown.
Quite a challenge to locate the entrance of the apartment.
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