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27 Gordon Street, 4740 Mackay – Show map
Excellent location – rated 9/10! (score from 40 reviews)
Rated by guests after their stay at Quest Mackay on Gordon.
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34 properties in Mackay
Including hotels, apartments, villas and more.
40 verified reviews
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Quest Mackay on Gordon's staff speaks: English
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BBQ Facilities, Outdoor Pool
WiFi is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Grocery Deliveries, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged AUD 5.50 per person per night in a crib.
All older children or adults are charged AUD 40 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Quest Mackay on Gordon accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 40 reviews
Value for money
Show reviews from:
Close to town and for a great price and top quality
No room service
Ease of booking, quick check in. Provided alternate bedding configerations
modern hotel in the city centre of Mackay.
Simple, new and clean.
Did not realise room wasn't serviced on weekend. Ran out of towels and had to reuse old ones from the floor. No staff available to call.
No decent size cup for tea/coffee
New hotel, clean room, decent sized bathroom, new working appliances, power hub was great, right in the middle of the CBD therefore easy walk to cafe and restaurants.
Bond not mentioned on booking.com
Shower screen was too short - water went everywhere.
I had a problem in my room and it was taken care of straight away. I was so impressed.
That you took money out of my credit card straight away for a deposit but I had to wait 3 day for it to go back in my account. I have kids also and due to a function they were not allowed to use the pool.
The room was very clean. The hotel is well located
The art work in the foyer is very odd. Photo of pollution? We couldn't quite work that out..
Located close to many shops and restaurants with undercover parking. One bedroom apartment nice and spacious with a good size balcony and kitchen. Large pool. Very helpful staff.
Small fitness centre with only 3 items. Best to run around town or the Blue Water Quay.
I liked being able to sit outside on the balcony and watch the world go by. It was also good to be able to listen to my music
The staff were very friendly, even the cleaning staff were only too happy to help. The rooms were just right and very quiet. We had a beautiful view both from our room and the pool area. Very nice we will be staying again.
The beds were a little hard, although this is comparing it to my ultraplush mattress at home. They haven't got a cafe on site at the moment, but we found great cafes not too far away. Try toscanis at the Coles complex.
Brand new. Everything clean and fresh. Daily cleaning is a big plus compared to many other appartments.
As being it an appartment I expected a washing machine in the appartment. I had a studio. The elevator is a bit unclear.
Very friendly staff and loved the room. Great location shops and river close by
The air conditioning wasn't working properly and it became overly warm in the unit. We were saying in a two bedroom unit and both couples had the same experience.
Pool and Gym..
Beds were pretty uncomfortable as when traveling alone for work would rather a Queen or King not 2 singles pushed together as get a real hard bit in the middle where they join together.
Location and beds where comfortable Work desk great with all modern appliance charger in the desk very convenient
Lift out and seemeda bit unorginsed
Staff were really lovely, apartment was fab as everything was new.
Close to town, new, staff were all great very comfortable... :)
Both times we have stayed with you...... there has been a fair bit of hair on the bath room floor and we had only just walked into the place... quiet off putting.. :(
It is brand new Helpful staff Groovy charging pad in benchtop Bed was really comfortable Beautiful views
No exit signs in basement carpark Pillows too firm Better signage for front door - started off around the corner at another Quest sign on building. Should have limited free WIFI per day included in price (as a lot of Motels do these days)
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