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Choose this apartmentJust like home, with all the facilities you need
27 Gordon Street, 4740 Mackay, Australia – Show map
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42 properties in Mackay
Including hotels, apartments, villas and more.
45 verified reviews
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Quest Mackay on Gordon's staff speaks: English
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BBQ Facilities, Outdoor Pool
WiFi is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Grocery Deliveries, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged AUD 5.50 per person per night in a crib.
All older children or adults are charged AUD 40 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 45 reviews
Value for money
Show reviews from:
Space, big room
Free parking Friendly staff Studio had an amazing little kitchenette
The Location, comfort, staff were really helpful
Location. Closeness to supermarket.
Apartment on 3rd floor should be discounted because of terrible view. Also shower screen too short and water goes over the floor. Very dangerous. Long life milk in fridge was past the use by date.
We had a fabulous stay and if in Mackay again will definitely be returning.
Location and under cover parking
It was clean and comfortable. Close proximity to restaurants and supermarkets.
I booked a studio apartment for a one night stay with my husband after a few days at Airlie Beach. I booked a studio based on the photos on the internet and what my understanding of a "Studio" is. We were very disappointed to have not a studio but a very small bedroom and a kitchen. The bedroom was so small the two of us couldn't walk past each other without making an appointment. There was no sitting area or area to eat if you chose to cook there. The kitchen was well equipped but placed in the entrance to the apartment. The reception girls were very understanding and moved us to a 1 bedroom apartment which is what I am basing my rating on.
Great ocean views / bed great / big bathroom overall will stay again.
This is a relatively new hotel. Everything still feels new, fresh and very clean. The staff were wonderful, friendly and helpful. The hotel is within walking distance to supermarkets and restaurants.
I booked a studio apartment. The designers of apartments like this really need to understand what a "studio" is. My understanding internationally and even WIKI explains that a studio apartment has typically consist of one large room which serves as the living, dining, and bedroom. The room we were given had a kitchen in the entrance way which led to the smallest bedroom I have ever been in. There was no room for my husband and I to walk past each other. There was no sitting area and while the "apartment" had a kitchen, which was well equipped, there was no where for you to eat any meal that would have been prepared. There was one chair at the desk which was located just in front of the bed. For the money that we paid for this room I was very disappointed. We were upgraded when I expressed my disappointment to the staff but I don't think that is the point. The studio apartments here are simply not studio apartments. Just a kitchen with a bed.
Comfort & facilities
Hairy drain in shower.
Close to town and for a great price and top quality
No room service
Ease of booking, quick check in. Provided alternate bedding configerations
modern hotel in the city centre of Mackay.
Simple, new and clean.
Did not realise room wasn't serviced on weekend. Ran out of towels and had to reuse old ones from the floor. No staff available to call.
No decent size cup for tea/coffee
New hotel, clean room, decent sized bathroom, new working appliances, power hub was great, right in the middle of the CBD therefore easy walk to cafe and restaurants.
Bond not mentioned on booking.com
Shower screen was too short - water went everywhere.
I had a problem in my room and it was taken care of straight away. I was so impressed.
That you took money out of my credit card straight away for a deposit but I had to wait 3 day for it to go back in my account. I have kids also and due to a function they were not allowed to use the pool.
The room was very clean. The hotel is well located
The art work in the foyer is very odd. Photo of pollution? We couldn't quite work that out..
Located close to many shops and restaurants with undercover parking. One bedroom apartment nice and spacious with a good size balcony and kitchen. Large pool. Very helpful staff.
Small fitness centre with only 3 items. Best to run around town or the Blue Water Quay.
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