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Newest reviews for Quest Mont Albert

  • Shiyu
      Australia
    August 14, 2014

    everything except wifi

    wifi is not working

    10

  • Anonymous
      Australia
    August 10, 2014

    The staff were very nice and accommodating! Also being able to order dinner from local restaurants and have it delivered to the room!!

    We were given the key and walked in to a room already occupied by other guests!!! Very quick retreat and back to the front desk for the right key! Asked for 2 items from the bar list but all out if stock.

    6.7

  • June
      Australia
    July 28, 2014

    Very comfortable & private.

    Air conditioner old & worked well ion the day but not so good at night.

    9.6

  • Anonymous
      Malaysia
    July 16, 2014

    Property was clean and well maintained. Location was great. Train stations and shopping center within walking distance.

    Limit on devices that can connect to the internet at any one time. It is difficult when only 2 devices are allowed to connect in an apartment that takes up to 4-5 people.

    8.3

  • Alisha
      Australia
    July 16, 2014

    Nice, clean rooms, not overly cluttered with furniture.

    Extra blankets or a Doona. Melb winter is cold!!! Only given 1 extra blanket. Needed at least another one.

    9.2

  • Christine
      China
    July 10, 2014

    nice room and facilities. Good location short drive to box hill shopping area

    Said two appliances ok to connect to wifi but only one can get on line at a time.

    7.1

  • Jillian
      Australia
    July 6, 2014

    My sister in law was with us and we had appointments at the Box Hill hospital so it was very convenient.Staff were pleasant and helpful. The apartment was very spacious.

    Would have liked a chopping board. The heater kept tripping so was useless but staff gave us a portable one.

    7.9

  • Anthony
      Australia
    June 27, 2014

    Walking distance to my seminar

    Had to dial a pizza for a feed. Paying top dollar, then wanting more for parking.

    7.5

  • Frank
      Australia
    June 21, 2014

    Nice staff

    Sitcom/heater was old and noisy

    7.5

  • Andrew
      Australia
    June 16, 2014

    The ironing board didn't stay up. The shower screen didn't open properly. There were no table or chairs outside and my swipe key didn't work properly was not happy at all

    4.2

  • Yong
      Singapore
    May 22, 2014

    The staffs that I spoke to are all very polite and helpful . The lady staff by the name of WAN is a good conversationalist .

    Cleanliness is my top priority , the beds n pillows are clean except the sofa has body's odours. Secondly the stove is not working well. Thirdly the aircon control should change to a more serviceable one .

    7.9

  • David
      Australia
    May 16, 2014

    Leaving was the best part of our trip

    Old, tired property and vastly over-priced for what it is. Begins with s and ends in hole.

    2.9

  • Jan
      Australia
    May 2, 2014

    we liked everything except for the wifi

    You need to update your wi-fi, everytime we had to refresh we had to sign in again.

    8.8

  • Roger
      Australia
    April 29, 2014

    Nice part of Melbourne, close to trams and trains

    They used double sheets crossways on a king size bed leaving the bottom 30cm of bed without any sheet at all - my feet and everyone else's feet straight on to the mattress - hygiene: questionable.

    7.1

  • Margaret
      Australia
    April 13, 2014

    Staff very pleasant and helpful when we had to extend our stay by several days

    8.3

  • Servaise
      Australia
    March 13, 2014

    Well located, very clean, excellent friendly staff. Free parking (in garage with low roof).

    Located in a main street. Very noisy even after midnight. Woke up many times during the night. Especially rooms ending with numbers 4,5,6 and 7 is next to the main road.

    9.6

  • Anonymous
      China
    March 1, 2014

    convenience

    check-out at 10 am without any flexibility no assitance for luggage-carrying when no lift due to no electricity supply of the area for more than half day

    6.3

  • Tim
      Australia
    February 23, 2014

    On site car parking Rooms were very good Reception staff were helpful and a pleasure to deal with

    the free wi-fi was very slow and was just not worth the bother

    7.5

  • Campbell
      Australia
    February 21, 2014

    Size of room was great. Bed very comfortable. Front desk very helpful. Close to tram, and Box Hill shops.

    Auto-timer on television caused switching off every 30 minutes, regardless of whether we were watching or not. We unplugged the device accordingly. THE LIFT!! Sometimes a 5 minute wait for it to arrive, and it was often full when it did. It also moves too slowly between floors - this tests patience, particularly when you have young children.

    7.5

  • Chantal
      Australia
    January 29, 2014

    It was a great space that housed the 5 of us well. We were not in the room much so it was more just a place to sleep

    The room was clean but had an awful smell, like gas or bad pipes. It was gross. The fry pans were too small to cook for more than two people.

    8.3

  • Anonymous
      United Kingdom
    January 24, 2014

    Decent sized apartments, full kitchen and good, private laundry facilities, good air conditioning when needed and reasonable weekly rate on wifi (though in this day and age this could be complementary). Also, they accommodated our request to be away from the road noise.

    Sloppy housekeeping - surfaces weren't even wiped on some days, fairly disinterested staff on site. Glass door between living room and bedroom, which meant it was difficult to put the baby to bed and to keep the light on for ourselves. Also, poor ventilation in bedroom (it's an internal room - no windows) meant the door between it and the living room needed to be left open.

    7.1

  • Richard
      Australia
    December 29, 2013

    size of rooms

    surcharge for credit card

    9.6

  • William
      United States of America
    December 26, 2013

    Very nice sized apartment that is both clean and well equipped. Front desk is very helpful and friendly. Train service to downtown Melbourne is a 15 minute walk away and runs frequently. Ask for a unit in the back and you'll wake to the sounds of birds chirping in the nearby trees.

    Location is not close to restaurants so finding places to dine required about a 20 minute tram ride to either the town of Balwyn or about 30 minutes to town of Kew.

    8.8

  • Philippa
      Australia
    December 20, 2013

    We were in Melbourne to visit family and needed a place for five nights. My sister also joined us for three nights. The two bedroom apartment with two bathrooms suited us well. I can't find any faults. All was great. The balcony was fantastic. Are there other Quests closer to Clifton Hill?

    10

  • Karen
      Australia
    December 18, 2013

    Everything was great

    No fresh milk. Not enough tea and coffee

    10

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