Choose your preferred language. We speak English and 41 other languages.
Choose this apartmentJust like home, with all the facilities you need
172 William Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
425 properties in Melbourne
Including hotels, apartments, villas and more.
288 verified reviews
They speak your language!
Quest on William's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is needed) and costs AUD 20 per day.
Baggage Storage, Dry Cleaning, Fax/Photocopying
Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 5 per person per night in a crib.
One older child or adult is charged AUD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 288 reviews
Value for money
Show reviews from:
They moved our room when we had an issue.
Cigarette butts in bottle on balconey
Our shower head was broken bathroom door constantly jammed dvd didn't really work door key expired the next day even though we checked in for 2
Loved the position as it was so close to everything, only a short walk to Spencer St station or into the main malls. Lots of little alleys to explore and easy access to public transport.
the bathroom desperately needs updating as no ordinary sized adult can fit in the shower, this was the only problem we had.
Quite, but very convenient location. Helpful and friendly staff, good room size, well stocked kitchen.
Close to everything
Beds, Cleanliness, 2 bedrooms,
No bath plug Noisy neighbours in the middle of the night.
The location was great and the staff was friendly and helpful
The second bedroom was a little small and the bathroom the shower leaked
The room, air con and beating facilities, kitchen facilities and view.
When arriving at the quest with my sister and her two friends to start celebrating her hens night, we were not greeted with a smile but rather a rude, nasty tone from your female concierge worker who seemed disinterested. Upon arrival she asked for a card to pay for the booking which I paid with a $300 bond before even asking how we were. Upon completion she looked at my car dissatisfied of the make or look of the vehicle and made a rude gesture toward it before processing the cost. When we were leaving I went down to the concierge desk and explained we were checking out in which her response was rude as she walked away to check the room. She phoned the service desk and the gentlemen put through the transaction and farewelled us with a wonderful mood and greeting. Mich different to the female personal. Only disappointing experience from the quest.
Location Size of room Facilities Reception staff were very friendly and helpful
Location was good. size of the room. clean
Bed was average. staff need training on how to treat a guest cost value check out services
Extra bed for 3rd child could only be placed in the entry hall.
We had really helpful service and advice. The Staff are really friendly and helpful.
Location Facilities Customer service the second time around was an improvement on previous visit. Mini bar/snack boxes excellent concept
Location was excellent & staff were more than helpful with early checkin & late checkout. This is our second stay at Quest & would definitely stay there again.
Ideal location. luxury, comfort and the staff were very welcoming. Apartment right size. not too big not too small. We had a family of 5. reception hours were long which was great. They have an extended check out time which suited us. great service all around
Bed are very incomfortable，I can feel the mattress wire collapse
the location is great close to everything, staff were lovely.
the pillows are a bit hard (but thats personal preference) and there is some street noise from the trams but nothing too bad.
most comfortable bed ever.
Close to good restaurants, bars and shopping
Very long walk to bottle shops. I paid for a 5 person apartment but the room was only set up for 4. After finally receiving a 5th towel and bedding, the 5th bed was extremely uncomfortable.
The promptness with which problems were addressed. The staff were excellent - courteous, helpful, eager to please.
The number of problems. We suspect these go unreported, as when we raised them the response was immediate and the maintenance person on site promptly. Our problems were a leaking hot water cylinder in our first apartment which meant lost pressure and lack of hot water (we understand an immediate repair was not possible), and the fuse tripping out when the dishwasher was run in the apartment we were transferred to.
Didn't get room serviced one day because cleaners said do not disturb sign was on the door. It wasn't at all.
Staff were friendly and helpful as we had not been in is part of Melbourne before. The hotel was clean, spacious and great location.
Quest was very easy to get to and handy for exploring Melbourne. Was very clean and the staff was excellent. Would recommend to others than visit Melbourne
excellent place. Clean and fresh great facilities good kitchen everything you need is there undercover lock up car parking a big plus
cant say anything negative loved our stay will be back
Location Parking Cleanliness Friendly Staff and Helpful
Have free wireless
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.