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172 William Street, Melbourne Central Business District, 3000 Melbourne – Show map
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232 verified reviews
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Quest on William's staff speaks: English
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WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is needed) and costs AUD 20 per day.
Baggage Storage, Dry Cleaning, Fax/Photocopying
Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 5 per person per night in a crib.
One older child or adult is charged AUD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 232 reviews
Value for money
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Great location Friendly staff Easy transaction and no issues
Only one bathroom in a two bed apartment was a let down for a bunch of girls getting ready.
A nice quiet room & confortable. Close to all cities main attractions
Spacious apartment Comfortable and clean.
Could hear the trams most of the night from the 10th floor. DVD did not work. Smallest shower I have ever seen. You couldn't turn around. You should give a complimentary bottle of water each day.
Shower was no good at all. No pressure and temperature unreliable.
Location Space Friendly staff
Traffic noise during the night
The space and the location
The room service was terrible. The bathroom was old and their was way too much noise around we were unable to sleep.
Very large, reasonably priced, clean, well set out.
Obviously there is no double glazing on the windows. Even though we were on the 14th floor the bedroom faced William Street and the traffic noise was shocking and went all night. We dozed a little, didn't really get any sleep.
Great central location, roomy, easy access, well equipped, self-contained apartment.
A little bit noisey when yobbos were yelling out on the street at 5:00am.
Friendly helpful staff, we had spacious 2 bedroom apartment, good size kitchen with sufficient cutlery & crockery also a laundry. Easy walking distance to Victoria Market, Etihad Stadium, The Mall & Chinatown also tram at the door or tourist tram block away. Most of the immediate restaurants and coffee shops are closed on a weekend as it is more of a business area, most of those open on weekends are up the side streets so still plenty to choose from.
Very small shower cubical and flat hard pillows.
Nice and roomy with great equipped kitchen. Friendly staff
Shower was a bit small.
The only thing that I felt was lacking was that there were only two towels in the bathroom.
Close location to southern cross station and centre of the city for shopping and all things tourist and etihad stadium and tram stops. We are booked in again in six weeks and next year if we come to Melbourne again.
Location is good
Staff are rude
The attempt to charge a credit card fee, I regard these as ripoffs knowing that 99.9% of clients are going to pay be this method and more particularly when the rate exceeds the actual cost by 2 fold or better.
The location is quite good. Few steps go to Little Bourke St. Very convenient to walk around Mel CBD.
The light in the living room could be brighter.
Clean, warm and comfortable. Plenty of room in the 2 bed executive apartment. Great location.
Rubbish collection noise at 4am woke us up every morning. Bit annoying but all managed to get back to sleep.
location quiet clean staff were very helpful outlook great - floor to ceiling windows
the bathroom was too outdated deep narrow bath/shower with glass shelf taking up space and making it a little dangerous too
Good location, clean, comfortable apartment & helpful staff. Would not hesitate to stay there again.
No complaints at all.
Location Two bedrooms On a high floor away from lots of street noise
Bed mattress - too soft and springy Shower very small No fan in bathroom Alarm in room next door beeping several times throughout the night
staff were friendly nothing a bother had balcony could open door that was nice
Good Location, Close to most CBD attractions to walk or tram only 50m away. Nice size apartment. Liked the separate shower.Staff friendly. Room was ready at 2pm check in.
Nothing to dislike
The two bedroom apartments only had one tv in the living area. It would have been nice to have a second tv in the main bedroom so that my husband and I didn't have to watch kids program's.
The washing machine is noisy and not very efficient.
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