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12-16 Kavanagh Street, Southbank, 3006 Melbourne, Australia – Show map
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339 verified reviews
They speak your language!
Quest Southbank's staff speaks: Chinese, Italian, Indonesian, English, Arabic
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WiFi is available in all areas and costs AUD 13.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs AUD 20 per day.
Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Family Rooms, Heating
Chinese, Italian, Indonesian, English, Arabic
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged AUD 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 339 reviews
Value for money
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Proximity to South Bank Precinct
Dark quiet street if walking by oneself.
Nice room layout
Only one bath towel. Shower and bath taps not working correctly. Expecting to hold $300 on a credit card as bond is not on !! Im a single mum who dose not have a credit card no do I have $300:lying around in an account for you to hold and make interest on !! I have never struck this and I will not be booking with quest ever again !
Size of room, kitchen was massive.
Couch was small, everything stuck to the frypan and ruined our food, shower water went all over bathroom floor due to the door seeming to not seal properly
We are a family of five, two adults & three sons, who stayed in a two bedroom, two bathroom apartment for two nights. The staff and facilities were both excellent. The apartment was immaculate & the kitchen was fully equiped.The fold out sofa bed was already made when we arrived and our teenage son said it was more comfortable to sleep on than his bed at home. The hotel was in an area close to public transport, and also within walking distance to Crown/Southbank (& an IGA). The view at night was amazing. We would not hesitate in staying here again.
We discovered the first day that the shower screens in both bathrooms were not very effective - the floors became a mini lake. The second day we turned the shower nozzles toward the wall which was much better.
Comfortable bed Location to Southbank and city
Heavy Noise on higher floor
Location Staff Size of apartment Comfortable beds Security
Leaky kettle Need a sieve! Mouldy showers
Room was an hour and a half late, staff were not apologetic at all told we could change in the gym. Staff very rude.
Close to Southbank and Melbourne CBD Appartment had all you would need for a longer stay.
Rooms not ready for 2pm check in for us. And other groups too Poor signage inside the building. When parking the car coming into the building no signs as to where the lifts were. Saw a sign for stairwell /fire escape and as we we only on the Mezzanine floor thought we would go down them but once in the door you couldn't get out except through the outside exit. Not the only ones to do that too. Had trouble with the lift registering when you entered and swiped your key tag but then clearing your floor number and travelling past it.
Excellent for a group. Plenty of common space
The bathroom needs updating. The shower in a slippery bath is potentially dangerous; no grab rail near the shower head itself. Insufficient towel rail for two towels.
MAIN BEDROOM & ENSUITE HAD A DOUBLE BED AND THE SECOND BEDROOM NO ENSUITE HAD THE KING SIZED BED
They do not get receipts & I have to get it from booking.com The place needed maintenance, power points faulty, toilet did not flush properly, bed linen was old generally needs a lot of work.
Sofa Bed wasn't made up as requested. Was charged an extra $65 for extra person and this was not part of the deal (This was rectified at check out). The $300 security deposit that goes on your credit card card (I find this overkill) Hair in the bath tub, marks on the wall, door stop off in bathroom. Stain on the carpet.
Proximity to state theatre and the cbd. Having an IGA so close.
Layout of bedroom. It was extremely difficult to use the wardrobe adjacent to the side table.
We loved quest, we stay there when ever we have a girls trip to Melbourne! It's so close to everything.
Loved the 2 bedrooms/ bathrooms Kitchenette location liked everything about this place!! Front counter staff were lovely.
it took a week for my deposit to come back.
We booked for 3 people but lucky I checked the sofa bed when we arrived and not at 11pm when we got back from our evening out it was not made up and only 1 towel was hanging so had to call and get them made up
Car park allows nothing over 1.9lm.The duty manager had no other parking options
Loved the location. Ten minute leisurely walk into town. The apartment was spacious and well equipped.
Our room wasn't ready and since we had arrived early and walked around town for a few hours we came back to hotel and waited a few more hours! It was finally ready about 3.30. The fridge and kitchen could have done with a good clean.
clean, quiet, friendly staff. Will stay again
the bed to hard
Ten of us stayed across two 2-bedroom apartments with views and found them to be extremely spacious and comfortable. Staff we're helpful and friendly.
The car park corners are very tight!
Our stay was great the closeness of the city excellent transport very QUITE Our stay was great, close to city, excellent transport, very quite.
There was some small maintenance problems which were sorted straight away.There could be better lighting in apartment was a bit dull you needed all lights on all the time.
When you walked into room. The view was spectacular. We were a group of women and loved the space. The 3 toilets didnt hurt either. lol
The staff were nice and polite but some of them didn't make you feel welcoming.
the staff were friendly and helpful
i was charged extra for a couch to be used as bed but there was no bedding provided what so ever , i was also disappointed there was no mini bar provided as i arrived late and was looking forward to a couple of nice drinks before bed, the heater vibrated through the whole bedroom wall
Small car park
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