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9 Noel Street, 3233 Apollo Bay, Australia – Show map
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34 properties in Apollo Bay
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Rayville Boat Houses's staff speaks: English
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Fishing, Hot Tub, Bicycle Rental
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Concierge Service, Laundry, Meeting/Banquet Facilities
Non-smoking Rooms, Family Rooms
From 2:30 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 157 reviews
Value for money
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The morning walk to the beach and later into town for a coffee. Also, good advice from the reception for the things to do along the great ocean road.
fantastic living areas and huge bathroom. Staff were extremely helpful and accommodating. Fireplace looked inviting but it wasn't cold enough.
no washing machine in apartment which i was expecting.. so a little inconvenient and there was extra charge for using dryer.
Booked for two bed room for four. However, while booking online, the booking webpage didnt allow me to choose 4 people.there is only option for 1 or two. Upon check in, demanded $70 extra as booking was for 2. Didnt get answer from owner.
i paid Aus$475 for one night for 5 adults and 1 child with booking.com. when we arrived, the staff at "Rayville Boat Houses" told us that the house can only accommodate 5 people, and the 6th person(child) would need to pay an extra $15 for the night. thumbs down for this hotel. there was only 1 double bed in the room and 2 single beds in the 2nd room, with one mattress under one of the single beds, when you needed another bed, you had to pull it out and lie it on the floor near the bedroom door. it wouldn't be safe if there was an emergency occurred. after we paid the $15, the staff gave us an extra mattress for the sixth person, where we could put it any where we liked. with the price we payed we had been treated like we were staying in a youth hostel, thumbs down for this hotel. we were told we had to clean the bathroom and kitchen including emptying bathroom waste and kitchen rubbish before we left, we travel around a lot, we had stayed in a youth hostel before, even youth hostels don't ask us to clean bathroom waste, we payed for a 4 star hotel but we had been offended because it felt like we stayed in a hostel in a poor country, thumbs down for this place. the people who stayed in the 2nd room all got bit by bugs on the face and arms. thumb down to this boat house.
other than registration and the facilities
when I reached villas , was terribly upset when I was told my booking wasn't "guarantee" as there was no record of my booking although payment was made (credit card cleared and paid) . The male staff was very friendly and patiently explained to me and pass the phone to the owner) . we waited for 30-40 mins and was told tat we could have the villa . By time we checked in, it was almost 430-5pm and we thought to visit the town 1st before coming back to do our laundry but was told ard 7pm( after we return) that we cant use them as they are noisy - the laundry service will obly be opened next day at 10am (though we were offered 9am) - we don't have choice and so went back to town to use the coin laundry instead. don't understand the rationale - laundry service should be available till 10/11pm so that guest can use them after settling down in the villa (there wasn't any sign or notices regarding the operating hours too)
Everything, the location, the apartment, the vicinity of the town with its many shops and restaurants.
Could easily walk to town and beach. Comfortable for 2 but would have been cramped for 4
Reception was okay but didn't show any enthusiasm for things to do or places to visit in area. For a 2 storey place had expected that the balcony would be on 2nd floor so was disappointed that balcony was on ground floor.
staffs are nice. hotel location is very close to shore.
rooms are a bit small
NO CLOCK IN THE ROOM. BATHROOM..TOO DIFFICULT TO MANAGE THE SHOWER. HAD TO STEP OVER THE SPA BATH IN THE SHOWER, NOTHING TO HANG ON TO FOR SUPPORT, TAP WAS LOOSE IN THE THE BATH, ONVIOUSLY PEOPLE HANGING ON TO THE TAP/SPOUT TO BE SECURE IN THE SHOWER. BATHROOM NEEDS A COMPLETE MAKE-OVER, TO MAKE IT ,MORE USER FRIENDLY..NOT JUST FOR MATURE PEOPLE, BUT FOR ALL DEMOGRAPHICS.
Good friendly staff
Facilities in need of repair/maintenance: Blinds, tiles in bathroom. Asking if we used the spa is a bit intrusive.
Very cute house and super good for family/group stay
We stayed in the penthouse which was amazing but it needed an extra toilet to make it perfect.
Not a great deal. Bad design of villa. If there are 2 bedrooms up stairs there should be a bathroom upstairs too.The whole complex is jammed in..too many villas on one block!!
The staff on check in. It was like she wanted an argument....I travel for my job and it was a poor reception.
They quirky boathouses had a good view and was close to the beach. Great facilities and clean. Spa was rather relaxing too.
The carpark was very tight and hard to get into and out of in my family sedan.
Good location, 5 min walk to shops/beach
Spa bath was dirty, turned it on and the filters spat out loads of hair and scum, obviously hadn't been cleaned properly in a long time, completely unhygienic! There were cobwebs everywhere and the whole place was a bit tired and grubby.
The comforts of home
The cleaning arrangements
Kitchen facilities and air conditioning
A bit tired
House was clean and comfortable. 2 couches and a decent size dining table for 4. Kitchen with dishwasher and basic crockery etc. Queen bed is actually in the same room and was comfortable. There was a wardrobe, decent size bathroom with spa. There is also a mezzanine level with a small spiral staircase with 2 single beds upstairs. There was also equipment available for use. We used the fishing rods and sand play toys which was good. There were kayaks as well.
I was hoping my young kids would be able to sleep up in the mezzanine in the 2 single beds, but the staircase would have been unsafe for them to use in the middle of the night if they needed to get up for the toilet or a cuddle.Staff did provide a child gate but it wasn't adequate. Kids 5yrs and nearly 3yrs slept on the couches so that worked well. I would recommend kids be at least 8 or so before sleeping upstairs. Similar to bunk beds safety.
Lovely house excellent facilities light airy plenty of space quiet
Receptionist abrupt manner
Stayed at Rayville Boat Houses on nights of 21st and 22nd December, 2014. Room was spacious, adequate and comfortable.
Allocated a ground floor room next to road so no sea view as indicated and was not informed of location of hotel facilities of spa etc. First night was OK but second night kept awake until 3am by rowdy guests in a nearby room. Despite stated 24hr. supervision no staff on duty so went again to reception next morning to complain but office had hours posted of 2.30pm to 6.30pm with out of hours phone number but as from overseas no access to phone so could not discuss the complaint with anyone. Overall very average and not value for the tariff.
We loved the facilities and the friendly staff
We could've used more cables to connect our stuff!
Although was near beach wasn't one to sit on or swim.
The design and upstairs was good Owner wAs very fair
No sea view as booked . Poor cleanliness
There was no clock radio and putting out the rubbish. For the cost the guests should not have to clean the house before leaving Parking was not easily accessable
On site management were helpfull the House was clean neat and tidy.
The cost, the Rayville Boat Houses have seen better days, they would have been terrific in the late 90's although are now dated and need an upgrade to command the the cost of stay. I did not like the full accommodation charge de ducted from my credit card the day after booking, no other Booking.Com provider has done this.
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