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973 Gold Coast Highway, Palm Beach, 4221 Gold Coast, Australia – Show map
|Standard Two-Bedroom Apartment with Ocean View|
|Deluxe Two-Bedroom Apartment with Ocean View|
|Superior Two-Bedroom Apartment with Ocean View|
|Superior Three-Bedroom Apartment with Ocean View|
|Standard Three-Bedroom Apartment with Ocean View - Split-level|
|Superior Four-Bedroom Apartment with Ocean View|
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423 verified reviews
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Royal Palm Resort on the Beach's staff speaks: English
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BBQ Facilities, Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Mini Golf, Sauna, Fitness Center, Hot Tub, Beachfront, Game Room
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Dry Cleaning, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
2:00 PM - 5:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 10 per person per night in a crib.
All older children or adults are charged AUD 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 423 reviews
Value for money
Show reviews from:
Location is very good.
Spent 330 per night, the room is old and dusting everywhere. ..and parking is too small. ..
Great location for young children, pool is excellent, helpful staff
Unit hadn't been cleaned very well
Fab location and facilities. Pool, spa, mini golf, and right on the best beach on the Gold Coast
Some permanent tenants a bit off putting - think they didn't like the kids being there but that didn't impact on the total experience
the view, swimming pool and location
flat not properly cleaned
Great view! And value for money!
Excellent pool... Gorgeous views... Fantastic location... Lovely unit/layout... Comfortable beds... Best value for money in the area.
Broken airconditioner in the middle of Summer... Unit was dusty and in some places dirty -eew! ...The games room is a smelly dungeon... And one of the female staff, who may of been a manager (not sure) is quite stern.
Closeness to the beach and river. The pool and bbq areas.
Promply taking an extra bond out of our account and after leaving the unit in a pristine condition, not having it returned just as promptly. Unit badly needed work done on it.
The view spectacular from 23rd floor apartment.
Power off and trapped on 23rd floor for an hour as no access on staircase at present.
Hotel Location, Pool/spa, Kids loved the pool slide, beach
Our room was located practically on top of the busy gold coast highway. The room I booked was supposed to be a 2 bdrm, 2 balconies with panoramic ocean views. Our room had one balcony at the back of the hotel over the extremely noisy highway and the other was facing north looking over buildings with a slight glimpse of the ocean. When I questioned the manager and asked if I could change to the room I booked, they couldn't have cared less - but did offer me another room in nearly the same position if I paid another $120(the cleaning fee for the room we were in). This hotel needs new management. I think this is false advertising and we were very disappointed when we arrived. This was our 4th time holidaying here but we won't be back anytime soon - unless there is new management.
I am sorry but standard of cleanliness was atrocious bathroom was full of hair, bin was not emptied, which just spoiled the whole experience. Also shower exploded when I turned it on and burnt me. When I requested the room to be cleaned it was done really badly. I would never ever stay here again.
The location was fantastic with easy access in and out. A nice quieter area of the Gold Coast. The accommodation was old but very clean. The parking space was easy to find and the late arrival system was fantastic.
The Unit was in need of some repairs. Kitchen cupboard off the hinge and the shower tap heads sometimes fell off. The door screen in the master bedroom had a broken screen and the shower screen door was difficult to open and close.
The view from my unit, 22C. Close proximity to walkways, cafes and short drive to local shopping centres. The very helpful pleasant reception staff, in particular Leonie, was most helpful, and of course the great pool area, with excellent BBQ facilities
The initial unit I was allocated, level 4, right at the front of Highway, the unit itself was very nice, but very limited Ocean view, I was allocated a different unit the next day, but had to pay a cleaning fee of $120, for original unit
Loved the view from the apartment. and my kid loved the pool and the beach was so close to the hotel.
we had a car park spot in car park A. There is no safe path to the lift and it was a bit confusing to find a lift/ a door to the apartment lobby. I accidentally entered to the emergency exit....
We loved the sound of the waves on the beach. Also the peace and quiet with in the hall way and from other rooms. Thank you again for taking good care of us. We will be back.
There was a house not to far that had schoolies and that was a little loud, but we were going home the next day. Nothing too dramatic.
The View... that's about it!
We had orginally booked a 'standard room' for 5 nights...which was apparently the norm for a room covered with stain carpet,walls,curtains and furniture! We complained to the manager and she said 'the room isn't dirty, the stains are clean'! When we wanted our money back to stay elsewhere, we were refuses but upgraded. We agreed to this as it was a short holiday and we just wanted to start enjoying it! The room we were upgraded to, seemed better. Then when we tried the showers, neither worked, there was 2 pairs of dirty underwear stuffed next to the shower screen and dead cockroaches in the plates cupboard! This was when we contacted Booking.com as it was unacceptable! The very helpful Diane resolved the problem, after the manager of the resort described how 'difficult we were to impress'.. I mean how hard it is to have a nice clean apartment when you check into a resort?! The manager would only let us stay there for 4 nights, and kept the money for the 5th night as a 'cleaning fee' for 'all the rooms we used'. So we were forced to find accommodation for the 5th night! Then again instead of refunding us our money, she upgraded us AGAIN.. but repeatedly said 'oh i'm not sure if you'll like it', as if to suggest we were a hassle and picky! This apartment was a lot better.. working shower... no dead cockroaches or dirty laundry! To all of those who are looking for accommodation in Palm Beach.. I would suggest to look elsewhere.. Even if you spend a little more money elsewhere, you will appreciate the lack of hassle. We wish there were some honest reviews on here to warn us!
close to beach and walking distance to resaurants.
Parking . was hard to find our park at the beginning and a pain to re park your car .Everything else was good
The pool and apartment was great loved the location
Staff not very helpful and felt very rushed when I checked in no I formation given to us When needed something didnt help us at all Bathrooms very old and cleanliness of apartment
1. Interior & furniture. 2. Security. 3. Comfort.
1. Difficult to meet the receptionist outside office hours (before and after).
the pool was great.Away from the hastle of Southport, but close enough to all attractions of G C.
No car parking for our visitor even though lots pf spaces wrre not used.
Easy access to beach & very clean.
A little 'out of the way' .... But I guess that made it all the more relaxing!
The car park space was quite small. If you had hired a larger sedan vehicle the car would not fit into some spaces, which are just a square hole in a wall!!!
The view was lovely. The bed excellent and unit itself was great. We had a very enjoyable stay.
No plugs for washbasins or kitchen sink. Light bulbs gone in bedside lamps.
the pool is sensational
be prepared to pay a deposit for the unit $200 (and will be held up for 7 buisness days) staff were unwilling to negotioate and were rude in their delievery of this information ie- like it or leave. NO AIR CONDITIONING IN ANY ROOMS!
We absolutely loved our stay at the Palm Royal, the apartment was well layout with sweeping views of the beach which was just stunning. The beach was walking distance from the building and the pool and facilities surrounding it were just excellent!
We found the dish tray with the tea towel under the sink next in the proximity of the dust pan and the ironing board on right next to the vaccum cleaner and on top of the broom which made us question the cleaningness of the place with a bit more thought these things like the ironing board being place in one of the builtins would have made far more sense and would have kept things clean and dust free.
The Royal Palm Resort is in a great location. Quiet, very close to the beach and creak. Both within walking distance. Likewise there is a park within walking distance - good if you have a young family and adjacent is a really good cafe. The hotel is secure, with an excellent pool. Apartments are large and well appointed, with a main bathroom and en suite.
We stayed in a superior room, fully refurbished. Surprisingly there was no aircon, but my impression is that the apartments are all privately owned, so each apartment is different. As with anything Body Corporate the shared areas are looking tired. Only real gripe, having a toddler, the pool has a non slip surface, but the slope into the pool is smooth tiles which are dangerous for kids.
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