Rydges Bell City

It was all good thanks. We are very surprised and happy to get a complimentary upgrade of our room, which was very good for the public relations aspect of the hotel.

Just a couple of practicalities could be improved on: 1. If you wanted to watch tv whilst sitting in a chair, you had to get a crick in your neck as the tv was mounted so high up on the wall, and couldn't be angled further downwards. One doesn't always want to lie on a bed to watch tv. 2. The microwave was high up above the fridge, and to add to it, the door which covered the microwave, opened outwards and downwards on a hinge, which made it impossible to use the microwave - it was just too inaccessible.

I liked the location, I initially booked for 4 nights then reduced two as the charges were slot higher on the Monday and Tuesday, given that this would be a quiet period for all hotels I was surprised at it being more expensive on the weekdays than the weekends, instead I reduced my booking to two nights and then stayed in melbourne docklands for 169 per night with a undercover parking space included.

I didn't like the price on the weekdays I didn't like that u have to pay at check in rather than checkout I didn't like that they were too busy to take my luggage to my room, doesn't sound like a hotel to me! I didn't like that if u wanted your mini bar cleared out you had to pay $10. I think the pictures on the Internet are somewhat deceiving space wise, the room looks spacious in the photos but in person it's cramped. This is my 4th time staying at the rydges in Preston and I have never had a complaint before as I liked the location but too many things have changed and it seems like it's more about making money than providing good service at a reasonable price. For me to stay in the docklands for the same price as ridges in a spacious 2 br apartment makes bell city seem over priced

The hotel is not a four star establishment, maybe a three at best

The rooms are dirty, not maintained at a good standard. The staff are poorly trained and the service is sloppy

Spacious room with kitchenette facilities although the cutleries are not always as according for the no. Of guests in the room. Guest laundry is very convenient. The complimentary car parking helps especially when guests have to rent a car to move around as it is quite difficult to find a taxi around the area.

Comfy, clean, reasonably luxurious.

Free Wi-Fi service would have been appreciated

Beds very comfortable, style and facilities in studio appartment great.

Lobby a little shabby. Kept stubbing my toe on Door frame into bathroom. Otherwose fab.

The room is quite comfort

The front office employees were not very enthusiastic and kind to the customers

For me and my family all is excellent Thanks for that. IVAN

very comfy Manhatten double room..very clean, good bathroom, good views, quiet location, close to tram stop. the staff were pleasant.

The great beds very comfortable and relatively no noise from other rooms great views

small bathroom mould around shower didnt know that you had to pay $100 or $200 dollar bond did not like this as it was unexpected

The accommodations suit the family of 4 and the kitchenette serves well for our family.

Comfortable room size and equipment, small kitchen inside, great view on the city, individual air-con panel, cafe downstairs so do not have to buy an expensive ($18) breakfast.

Bathroom: too small bathroom, shower with a curtain only and with dirty silicone joints, too small washing basin, inadequate lighting so shaving difficult, no indication if the toilet was disinfected other: $200 bond upfront, additional fee for using credit card, if not using a credit card you need to pay up-front for the entire stay (and you haven't even seen the room yet)

Hotel was lovely and modern. Very clean.

I felt that the front counter person on arrival could have been more helpful.