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1 Shell Street, Urangan, Urangan, 4655 Hervey Bay, Australia – Show map
Excellent location – rated 9.1/10! (score from 389 reviews)
Rated by guests after their stay at Sanctuary Lakes Fauna Retreat.
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66 properties in Hervey Bay
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389 verified reviews
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Sanctuary Lakes Fauna Retreat's staff speaks: English
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WiFi is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
2:00 PM - 7:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged AUD 20 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 389 reviews
Value for money
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Great place. We will stay here again.
Beautiful surroundings. Jason was very helpful. He changed our cabin so we did not have the road view past the lake.
Too much chlorine in the drinking water. Don't take cabins 1 and 2 overlooked by the road.
Helpful staff Flexible regarding our booking around a Fraser Island tour. We could leave out luggage in the room. Nice lake in the middle if the area.
Accommodation getting on in years! Very loud neighbours until 3am (Even after asking them to be quite)! Moldy carpet, old bed, very loud and dirty fridge in the room, annoying light from outside.
Just Loved this resort, it was quiet serene which is amazing as it is in town with shops restaurant and services 5 to 10 minutes away. The cabins were so clean and comfortable, the staff friendly and obliging. All cabins face the lake, you can feed the Ducks and wild life from the veranda. The food is available from the office for a small donation. Perfect location, Perfect atmosphere to relax.
I didn't like that our holiday stay was over and we had to leave.
Paying just $70 per night for 8 nights I was not expecting too much. Villas were perfectly positioned for lake views and afternoon shade on balcony. 70's style and fitted in well with surroundings. Abundant bird life. Very clean and an excellent base for exploring Hervey Bay as well as a relaxing wine on the balcony in the evening. Lovely pool area.
The Ibis who could remove the lid from our outdoor bin. ( The Ibis was fine - just need to be aware of their capabilities )
Friendly service. Situation was very nice. Units were a bit run down but very clean. Very quiet and "away from it all" - nice to return to after a busy day "out". Privacy from other units was good.
On entry, driving past an open drain into the lake - an eyesore blocked with debris and smelly. Access to the pool needs attention - felt like I was imposing on the adjacent unit. Security lights invaded the units at night - perhaps need better window dressings to exclude them.
likes everything about this resort , excellent value for money
Location was perfect for us as we had a wedding to attend nearby. Our villa was spacious and clean. Staff was really friendly and they even get us a ride from and to the airport :) The place is really charming with the lake and the birds although they get a bit noisy at night.
Loved the lake, the wildlife was very entertaining for all
cabins need a spruce up, fan was old and noisy
Really nice staff ducks, turtles and a lot of birds/parrots quite relaxing atmosphere (we skipped Fraser for one more day Sanctuary) bbq facilities supermarket nearby nice bungalow
Wifi not included (50 mb free wifi is not enough - but 5,50$ for 24h is not too expensive compared with the room price)
Private cabins and very well maintained area around the accomodation. Parking off the street was a welcome relief for us, as we had baby gear to carry. Didin`t hear hardly, if any traffic noise. We have already decided to come back next year.
The bed was a danger though. Being on rollers and on wooden floors do not mix. I lent back on the head rest and the bed rolled away. That caused my already sore back more pain. Other than that.
Location was excellent for easy access to the beachfront and shops. Super setting right on the lakeside
Dripping taps!!! Bush in front of veranda spoilt view...needing pruning.Just 2 minor things would definitely return
loved the turtles
The cabins are set around the lake and the bird life coupled with the turtle population was delightful. The position is good, easy walk to beach, bus stop, hotel with free wi fi and good meals and not too far to botanic gardens and shopping centre.
The birds early calls
Was quite relaxing not far from beach. Very tranquil and peaceful
Wildlife feeding for the children.
Nothing to dislike
Great location, close to waterfront and supermarket Large Rooms with comfortable bed Laundry was cheap Unit was clean however carpets were dirty and decor was fairly old.
Wifi, like many places was useless. The kitchen was ok with utensils etc however the hot plate was useless and it took us nearly 1.5 hours to cook a meal. Also, there were large black ants coming into the unit and sitting on the walls which was not great if you have kids
very close to every thing we needed and the wild life is a bonus ezy to relax
bed a bit old
The setting is tranquil and we did not hear much outside noise apart from the sounds of nature.
sitting on the edge of the lake the birds and turtles we loved that the little house just for ourselves privacy just so relaxing and quiet no noises other than the birds.
nothing I could say I didnt like
The staff made up feel very welcome and the room was lovely and clean. There were good appliances in the kitchen for meals and the BBQs were nice and clean. Grounds are very well kept. Overall great for a family and very happy with our stay there. Will definitely be back.
+ nice place and staff
location,setting,price, everthing about the place
Fantastic location. Cheap and cheerful. Quiet and abundant wildlife. Close to all ammenities and beach
The cottages are tired but knowing that well worth staying at to save money
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