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Newest reviews for Sandcastles On The Broadwater

  • Sue
      Australia
    August 29, 2014

    Everything it was great to stay there

    Having to get out of the car sometimes to put the key in to get the car out

    10

  • Philip
      New Zealand
    August 29, 2014

    Excellent facility. Pleasant staff

    Would have preferred a larger bed

    9.6

  • Tracey
      Australia
    August 28, 2014

    The stairs to the 3rd floor

    10

  • Christopher
      United Kingdom
    August 25, 2014

    The spacious apartment and room facilities.

    The stairs to our room: we had to negotiate over 24 steps with our suitcases. And a total walk of 7 minutes not what we expected as I am 71 and my wife is in her late 60s

    6.3

  • Jacqueline
      Australia
    August 19, 2014

    Great location, facilities, good size unit. Excellent value for money.

    Furniture needed updating was a bit shabby and brought the standard of the accommodation down

    8.3

  • Anonymous
      New Zealand
    August 16, 2014

    Location was great. Close to everything. Was a big room. Kids loved the pool. Friendly staff.

    The spa in the room wasn't in good working order. Stains on carpet and walls and no clear instructions to exit car park. Vacuum cleaner didn't work properly.

    6.3

  • Grant
      Malawi
    August 16, 2014

    Everything

    10

  • Anonymous
      Netherlands
    August 14, 2014

    Ladies at the desk are lovely and really try to their best to accommodate you in all you need for a great stay.

    10

  • Felicity
      Australia
    August 12, 2014

    Loved the cleanliness . Loved the staff so helpful and friendly !!! Great value everything we needed was in the room and at hotel

    Cigarette smoke from verandah next door

    10

  • David
      Australia
    August 10, 2014

    We were impressed with the great value for such quality apartments. The location to the major theme parks and access to the family beach/swimming enclosure was perfect.

    9.6

  • Angela
      Australia
    August 6, 2014

    Staff simply the best, Location great, facilities excellent, view from balcony beautiful, plenty of space to spread out, kitchen we'll set up, spa & pool, BBQ area great

    Carpet was worn & a bit tired, could hear noise from unit above.

    10

  • Debbie
      Australia
    August 6, 2014

    Location, friendly staff and reasonable Cost.

    Stairs only as I have bad Knees

    9.6

  • Barry
      Australia
    August 4, 2014

    away from the rush quite yet close to everything 9+

    8.8

  • Amanda
      Australia
    August 1, 2014

    Loved the cooking facilities in the apartment and BBQ area. Makes it a lot cheaper if you were to cook in your apartment and there was a washing machine and dryer in the room to which blew me away if I was to stay longer it would be very useful and convenient then to find a laundry matt. The staff were excellent very kind and friendly made me laugh every time I came into the office. Office ladies need pay rise lol super stoked with them. Location was the biggest thing and it was perfect for what we needed for my family and just across the road is the beach and great play ground if you don't want to stay in the room or go for a swim so plus. Will be defiantly coming back if we need to stay at the gold coast again.

    Well I am use to living in a house on a quiet street so the people upstairs were quite noisy could hear what they were doing which was a bit of a bummer and the road noise was a bit annoying when your trying to sleep. But you can't really prevent that.

    8.3

  • Kylie
      Australia
    July 29, 2014

    Great location, lady's at front reception are brilliant good for a laugh great atmosphere :-)

    All the stairs but meh worth the walk .. :-)

    9.2

  • David
      Australia
    July 26, 2014

    Staff were helpful & able to meet additional needs that arose unexpectedly.

    Walking up to the 3rd floor after doing the 48km Kokoda challenge.

    10

  • Kestutes
      Australia
    July 24, 2014

    Friendly staff

    Stairs are hard to carry suitcases up.

    10

  • Debbie
      Australia
    July 24, 2014

    The balcony was great and with a view of the beautiful pool. I liked that it was quiet and I couldn't hear other guests. It was close to most things as well.

    The maze like interior - it was difficult getting to the pool area which was directly in front of our room but you have to go out the back and back around. I think when you book for 4 adults they should have extra parking for people like us who bought two cars up. Otherwise no big problems at all.

    8.3

  • Christopher
      Australia
    July 21, 2014

    The location was perfect for us. Shopping, theme parks and ocean. The communal areas in Sandcastles were great, loved the spa after a long day out.

    9.2

  • Rachel
      Australia
    July 20, 2014

    everything,location,value,comfort,the apartment,the pool area,the staff were friendly

    no lift having to walk up and down heaps of stairs with a pram

    9.2

  • Patricia
      Australia
    July 18, 2014

    The gardens and pool was beautiful. Seeing the broad water from our balcony. Had upstair bedrooms and spa on balcony. Secruity bolts to keep children off balcony huge plus.

    Being on the third floor no lift so walking luggage up all those stairs with yound children was difficult.

    10

  • Adam
      Australia
    July 15, 2014

    Close to theme parks and entertainment.

    Dishwasher was broken before we arrived.

    10

  • Robyn
      Australia
    July 12, 2014

    loved the spacious apartment, with upstairs bed & own bathroom. Very clean and child freindly.

    Was advertised as ocean views but did not have one, however was very private. Limited sundries for length of visit, eg. had to go and purchase toilet paper, dishwashing liquid, washing powder, soap ect. Need to give better instuctions on how to locate as we spent in excess of 1 hour trying to locate & phoned twice. Second time a lovely receptionist explained that the actual address does not come up on a gps & advised us to use a corner street & number & we found it.

    8.3

  • Karen
      Australia
    June 25, 2014

    Great location and very family friendly. Staff extremely helpful.

    Permanent residents' car spaces should be marked as 'permanent resident' so no inconvenience is caused by well meaning guests who for one reason or another were unable to park in their allocated spot.

    10

  • Anonymous
      Australia
    June 24, 2014

    Excellent location, great view, well equipped kitchen, beautiful pool/bbq area, friendly staff, generous parking arrangements for 3 bedroom units (2 per unit at no extra charge). Would highly recommend and hope to return.

    Having to leave!

    10

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