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392 - 398 Marine Parade, 4215 Gold Coast, Australia – Show map
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161 verified reviews
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Sandcastles On The Broadwater's staff speaks: English
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BBQ Facilities, Outdoor Pool (all year), Grounds, Sun Deck
Golf Course (within 2 miles), Pool Table, Cycling, Fitness Center, Massage, Hot Tub, Bicycle Rental, Game Room, Playground
WiFi is available in all areas and costs AUD 10 per hour.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating
2:00 PM - 11:30 PM
6:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
Up to two children under 2 years are charged AUD 8 per person per night in a crib.
Up to two older children or adults are charged AUD 25 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 161 reviews
Value for money
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The pool was awesome
No aircon in the bedroom made quite hard to sleep at night. The bedroom was facing a pretty busy and noisy main road. The beach was narrow and not nice. Had to drive 10 minutes to Surfers Paradise or to Main Beach.
The apartment was lovely with lots of room and a balcony over the pool. The staff were so helpful and very welcoming. I would recommend sandcastles to anyone wanting to stay in labrador.
The barbecue area was clean and well set out. Security was good in the complex for families.
The septic smell coming from a grate close to entrance and reception. The fact our unit had a aircon that was not functioning and reception said they would get it fixed and did not. Large amount of ants in main bed room. Could not park under because of low height ( 1.8 metres)
Great location close to lagoon. Easy access to bus into harbour town.
Good location close to Harbourtown as well as cafes & nice walking track along the Broadwater. Not bothered by schoolies as too far away from Surfers which was a blessing. Comfortable accommodation with nice outdoor courtyard for summer dining & free wifi in the pool/BBQ area.
No free wifi in apartment.
Height of underfloor parking unable to fit our 4 wheel drive had to park on road very busy road lots of noise no elevators for older people could not book in until 2pm no one at reception after 1pm when someone was on reception she was not pleasant (sunday29th) Monday 30th new lady (awesome)
No lift or assistance and have to move heavy luggage to third floor by walking stairs. Definitely not for tourists who look for comfort. Sorry to say so.
Great location, quite area, crystal swimming pool and spa, so enjoyed it every night and day. Really spacious rooms, 3 balconies in 2 bedroom unit with 2 bathrooms! Close to parks, water view. Loved it!!!
Hubby and I & the kids loved the location and the comfortable living,Excellent staff great afforbility well done sandcastles on the broadwater for making our holiday an excellent stay
stuff is nice, apartment is so nicw
it is better to provide free wifi！
Our daughter is highly allergic to dust mites and the stuff carpet cleaned the room before we arrived. She didn't have a reaction, My wife was very happy & We will be staying there again.
Very spacious apartment, great underground secure parking, beautiful grounds. Overall the apartment complex for excellent. We would highly recommend this place for anybody to stay both families and couples.
Could not connect to Wifi at the pool or bbq area. A lift would be great even if just for luggage as we had trouble get suitcases up and downstairs.
The space the spa and the outdoor area
Central to everything. Beautiful apartment. Good price. Nice pool.
The stairs. But I was aware about them beforehand. It was the only disappointing thing about sandcastles. Would be a 10 otherwise.
nice location, close to all theme parks.
Great location and staff.
smallish hard bed. no free wifi - this is 2014 and the price quoted for wifi about $6 per half hour is highway robbery. Most facilities overseas have long since stopped charging for internet access.
Pool facilities staff
Furniture a little tired oven was worn and we couldn't read the settings . The fact that you have to but the detergent for the washing machine and dishwasher.
The warm and friendly ambience at Sand Castles more than makes up for the older furnishings found in the rooms. The bed was wonderfully comfortable and our apartment like a home. Loved it and we left as family and will return. thank you
Nothing.. Sand Castles represents fantastic value for money. Loved it.
Loved how roomy our apartment was. Lovely resort in close proximity to everything.
Great location, close to all the theme parks. Staff were friendly and very helpful. Would stay again.
Location Close to shopping, theme parks, yet not too crowded
Car parking spaces are too tight. Units at front of complex are affected by road noise - unless balcony doors are kept closed - frustrating when a cool breeze is required
Too close to road Your note to clean up at the end of the stay was a bit rude. Not enough supplies or any contact with staff to check our needs. Didn't like it overall. Sorry won't return or recommend
Very well equipped rooms. Quiet neighbourhood. Semi private balcony is great for relaxing with a couple of drinks late at night. Overall a great experience
Wifi is not included. Underground parking is a bit cramped
All the comforts of being at home in nice clean and modern surroundings. Close to theme parks and other attractions. Close to major shopping centre. Easy to find and navigate around the area.
Nothing we didn't like
Great location with bus stops outside hotel. Lovely size room with great view. Helpful and friendly staff. Great pool and hot tub. Didn't use the B B Q's but other guests did and they always looked clean and tidy. THIS IS A GREAT PLACE TO STAY AND I HIGHLY RECOMMEND IT YOU.
PLEASE DON'T BE PUT OFF BY THE STEPS AS OTHER REVEIWS MENTION. YES THERE ARE ALOT BUT THEY ARE MANAGERABLE.
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