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Show map Sandown Regency & Serviced Apartments

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Newest reviews for Sandown Regency & Serviced Apartments

  • Brian
      Australia
    August 25, 2014

    rooms were large size and reasonably quiet, friendly helpful staff great food

    8.8

  • John
      Australia
    August 13, 2014

    Nothing.

    rooms were dirty & hadn't been cleaned properly food stuff under furnishings, mould in bathroom, spa's didn't work & the list goes on plus our alcohol was taken from our fridge. No spot to park car.

    3.3

  • Krystel
      Australia
    August 12, 2014

    Close to the racecourse where the event we were attending was taking place.

    Bathroom facilities were terrible: very low pressure in the shower, the water kept going hot then cold then hot again. They book weddings and there was a wedding on the Saturday night which means a lot of noise. Whilst I understand this is a business I believe they should have notified us of this event taking place the weekend we were staying. There was a thumbtack under the carpet which my husband stood on ... Very noisy due to being next to the freeway but we were sort of expecting it. Blood on the curtains in one of our friends' room :-/

    5

  • Anonymous
      Australia
    August 6, 2014

    Noisy heating

    7.9

  • Julie
      Australia
    August 3, 2014

    THEY HAD A FUNCTION ON SO WHEN WE RETURNED TO OUR ROOM AROUND 8.30PM WE HAD NO CAR PARK RESERVED FOR US SO HAD TO PARK A FAR DISTANCE AWAY FROM OUR ROOM AND IT WAS POORING WITH RAIN. i THINK THEY SHOULD RESERVED CAR PLACES FOR PEOLE STAYING THERE

    9.2

  • Kelly
      Australia
    July 16, 2014

    Location and price

    Hairdryer, one light switch, one lamp didn't work. Heater not very warm and fan cut in and out in bathroom. Very old and weathered decor. No car space to park in due to functions at venue. Spa bath was tiny and poorly maintained. Very noisy due to functions until well after midnight. Ignored when first arrived to check in. Told reception about issues but was not offered any sort of compensation.

    4.2

  • Andrew
      Australia
    July 15, 2014

    nice staff and good service

    7.5

  • Peter
      Australia
    June 25, 2014

    Nice soft bed

    Poor cleaning. Small spa bath. Marked carpets. Lamps didn't work

    4.2

  • Nhan
      Australia
    June 11, 2014

    Nice room and good location

    Last bookingtime on 7/6/14 i was booking the room with spa bath but when i get the room no have spa bath.make sure customer get the right room when booking

    7.9

  • Neville
      Australia
    June 1, 2014

    No in room information booklet... i.e is breakfast available to order?

    8.3

  • Anonymous
      Australia
    May 25, 2014

    Nice bathroom, tv and bed. Good size.room.

    Got stuffed around on check out about whether our rooms had been paid for. On.arrival it was understood they had been paid for yet on departure was not the case, apparently

    6.7

  • Nhan
      Australia
    May 15, 2014

    Yeah i like this hotel excellent and value and service good to

    1 thing dont like have pay tv but can not watching

    9.2

  • Anonymous
      Australia
    May 11, 2014

    The rooms were clean, the sheets and spare bedding were fresh and smelled lovely. The towels were soft. The staff were pleasant.

    Reading the bad reviews, it had me expecting the worst as this was a last minute booking. The place is old, yes, but it was clean.

    7.5

  • Dianna
      Australia
    May 10, 2014

    I didn't like the choice for food

    5

  • Lorraine
      Australia
    April 16, 2014

    It was close to where I needed to be

    it was not clean bath was dirty, room had dust on bedside tables table was sticky.

    6.7

  • Bryan
      Australia
    April 15, 2014

    onsite resturant

    7.5

  • Christine
      Australia
    April 9, 2014

    Location was the best, available parking.

    I booked a 2 bedroom apartment therefore I expected 2 bedrooms separate from the lounge kitchen area. All it was was 2 conecting motel rooms.

    6.5

  • Shayne
      Australia
    March 23, 2014

    In house restaurant

    Room was dirty incl sticky to walk on tiled floor, dead insects on dining chair and a general lack of maintenance.

    6.7

  • Matthew
      Australia
    March 20, 2014

    Location to Monash uni. Secure parking. Very helpful staff

    Room very dirty. Obvious areas cleaned, but move bed, chair, etc years of dust and hair. Dont think cleaners vacuum under anything that requires moving. 3rd time here each time have found extra blankets in closet to be dirty.most of the lights and lamps dont have globes. Grafitti on balcony dated 03,2013 and still there.

    6.3

  • Peter
      Australia
    March 14, 2014

    Location..excellent close to Eastlink etc. Was quiet and spacious room.

    Bed badly needs replacing and also stain covered chairs.

    5.8

  • Matthew
      Australia
    March 4, 2014

    Clean, quiet rooms

    7.5

  • Sarah
      Australia
    March 4, 2014

    Staff were lovely, clean, facilities were nice

    I had expected a spa bath from the description given. I was hoping for a spa for a couple.

    8.8

  • Rita
      Australia
    February 13, 2014

    Spacious room

    8.8

  • Danny
      Australia
    February 7, 2014

    It was handy to all the people we needed to see on our visit.

    Let me count the ways - We turned up and had two adjoining rooms. In one, the bed was unmade from the previous guests, in the other, the toilet hadn't been flushed after the last occupant defecated in it - so neither room had been cleaned. The staff member I dealt with was highly professional and was obviously deeply distressed that our room hadn't been made ready. He was a temp, and later mentioned that this was the second time in a week cleaning staff had claimed to have cleaned a room but hadn't. No other staff member I dealt with was as good as the temp. Also, the grout in both bathrooms had mold. I actually have photos of it, because while I have stayed in some dives in my time, I have never see that at even the seediest places I have stayed. Given the quality of the rooms and the conditions we stayed under, I think they should drop their prices to under $100 a night, and that's being generous.

    5

  • Deirdre
      Australia
    February 7, 2014

    The reception person was very pleasant and helpful. The room was appropriate for our needs. The pool was very good and well maintained

    Perhaps some of the facilities need refurbishing. The room curtains were torn and the balcony had been damaged by prior occupants with cigarettes butts around.

    8.3

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