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7-15 Monte Carlo Ave, Surfers Paradise, 4217 Gold Coast – Show map
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119 verified reviews
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Santana Resort Surfers Paradise's staff speaks: English
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BBQ Facilities, Outdoor Pool, Grounds
Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Bowling, Hot Tub, Bicycle Rental, Game Room, Casino, Playground
Wireless Internet Hotspot is available in all areas and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Airport Shuttle, Car Rental, Express Check-in/Check-out, Tour Desk, Baggage Storage
Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
From 2:00 PM
6:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 50 per stay in a crib.
One older child or adult is charged AUD 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Santana Resort Surfers Paradise accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 119 reviews
Value for money
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the price was reasonable
No soap holder in the bathroom No exhaust fan. No spatula in the kitchen
We had the economy accom in the resort and it was fantastic.The facilities within our apartment were great, we had our own washing machine and dryer, kitchenette etc, we also enjoyed using the resort facilities such as the pool and bbq, this resort has great security on its ground. Overall great experience, would recommend to any body.
The only let down for us was the cigarette butts on our balcony and the blankets in our room needed laundering.
Staff were friendly Situation of Resort Size of unit was good
Stairs from gargage to 2nd floor with luggage No Hair Dryer Clothes Dryer intermittent off and on took all night to dry clothes
The owners were very welcoming and helpfull
It was clean and the staff were very friendly and helpful and so very handy to Surfers Paradise
Friendly staff Close to surfers and broadbeach Pool Relaxed atmosphere Everything on your door step
Having a separate lounge-bedroom.
Lack of coffee/tea making facilities - only one serve of coffee and only two small serves of milk in the apartment and reception closed on Sundays. No tissues in bathroom and no dish-cloth in kitchen.
Staff were very friendly and welcoming we stayed for 11 nights in total. The pool was heated and the apartment was excellent! We highly recomend this resort!
The location is good - not too far from the beach and the shopping area.
The accommodation is extremely outdated, all equipment (apart from the TV) is at least 20 years old. The bathroom is in dire need of renewal - the bath tub had cracks, the sink had cracks, the tiles had cracks .... My apartment had carpet everywhere apart from the bathroom - many, many stains and you could feel the dirt when walking. Pretty disgusting. The nights were cold and there was not even a winter blanket, I had to buy one myself to keep warm.
Very chatty and friendly welcome from the staff. Knew we were there to run in the marathon and asked how we went, taking an interest in how we did
Spacious, complete facilities.
Is a great place and handy to everything. Tidy and nice, just what I did not like let it down.
If you like sleeping on floors then the bed will suit you, very hard, could feel the springs and so uncomfortable. Had to get a sponge cover to put on it which helped a little. Dish wash brush not fit for a kitchen (very dirty looking) and a dish cloth the size of a piece of toilet paper does not help to clean. For about $2- $3 could easily be fixed.
Very cheap. Can't really complain for the price.
Sofa bed was very uncomfortable. Had to put the sofa mattress on the floor to get a decent night sleep.
Everything was just wonderful from the moment we arrived to the time we sadly left, loved the peace and quiet, we would without hesitation defiantly be going back! Thank you Santana resort for a wonderful relaxing holiday!
Great welcome,friendly and helpful staff.Accommodation was perfect for our needs.Quiet surroundings.
The location was superb for the reason why we were in The Gold Coast
Could do with elevators
location,good for family
It was cheap, and close to everywhere we wanted to go. The value for what you paid was good. If your going to stay in a cheap place don't expect much. The pool and spa looked inviting although we didn't get time to go in. And the gentleman in reception was lovely and very helpful. Overall a great stay if your looking for cheap, convinent and an ok place to stay
While cleaning up our room To leave, we checked under the bed for anything we'd lost and found other peoples shoes, clothes and rubbish. You had to pay extra for a hair dryer, and we were only provided one nights stay worth of tea and sugar, when we were staying for 3 nights. The balcony was lovely, the View.. Not so much, we got To see the neighbors next door each morning.
The view and large unit! Very comfy bed!
Trying to use the tv and paid for movies. No instructions!
Bathroom got very humid because there is no extractor fan
quiet, staff very helpful and friendly, the anonymity - didn't feel like we were with the rest of the guests, BBQ facilities, proximity to transport, shopping centres, beach, etc.
bathroom and stove top fairly old, sent a prior email that wasn't responded to
Pool area and bbq were great.
Room was a bit shabby, bathroom ventilation not great.
The location was great, not too close to the city and near to beach. Tram service will be there soon. The swimming pool and jacuzzi was great. All the facilities were in great condition.
The room was a bit stuffy, with a bit of uncomfortable smells. The fans dials was confusing with when set to 1, the fan speed was 3 and etc. The fan speed was not that consistent; 1 - speed its like doesnt feel at all, 2 - speed is like 1, and 3 - speed was super fast. Not to mention, the fan is a bit too low that you almost can touch it and it can very dangerous
The staff were very friendly and helpful. The unit was tidy and close to everything.
The bed was very hard and uncomfortable.
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