The walls are a little thin, with some tv noise from the room next to us - but at least they were polite enough to turn it down/off at a reasonable hour.
Activity and noise in the car park goes a little later than one would normally encounter, but hey, it is a gaming venue open until 4am, so what do you expect!!
Shampoo and conditioner are not provided, which would have been nice. The staff, however, managed to track down some for us, which was great.
We travelled from interstate to stay in Melbourne for medical reasons. Would not have typically been our first choice, but the Australian Open limited options closer to the hospitals, so we thought we would give it a try - glad we did, and the hotel exceeded expectations. The staff were fantastic, friendly and very accomodating of our short term needs. We've stayed in lots of hotels - from the very swanky to the ones that make your skin crawl - and for the location and nature of the venue, they have got the formula right, as its not always about thread counts, a full range of pillow softness selection, and bell staff to take your luggage. Probably not a good fit for the pretentious traveller.