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477 Esplanade , Torquay, 4655 Hervey Bay, Australia – Show map
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Silver Sands Apartments's staff speaks: English
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BBQ Facilities, Outdoor Pool (all year), Grounds
WiFi is available in public areas and charges apply.
Free private parking is available on site (reservation is not needed).
Tour Desk, Laundry
Family Rooms, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 78 reviews
Value for money
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Great location across the road from Shelly Beach and walking distance to restaurants. The apartment was very comfortable and clean. Great value.
I liked the proximity to the beach and restaurants, the cleanliness of the apartment, and the facilities.
There was no oven.
Location and staff
Could not have 2 granddaughters in the pool after school even though pool not being used by other occupants
Comfy beds. Good location right across from the beach. Friendly staff. Nice pool.
Smallest car spaces in the world.
With 2 large bedrooms this is ideal for Mum, Dad and 2 pre-teen children. Being close to the pool, which was immaculately cleaned was a bonus for the kids. We found the facilities excellent for self-catering. Highly recommend this motel for young families.
We had to leave :(
Great price. Very clean. Good hosts. Well equipped. Great spot for families and couples alike.
Noisy dining chairs!
Great price for a studio room, excellent service, professionally set up, A1 cleanliness & the most comfortable bed & pillows I've ever slept on in a holiday venue.
Not enough time to stay longer:)!!!
the location,the view,heated swimming pool.
lack of privacy,petitions would be good between each apartment.
A good place to stay in total
Car parking size
Location to the beach
Traffic noise need ear plugs if you are a light sleeper
Good position, pool was best on Esplanade. Very friendly, helpful people. Walking distance to good restaurants. Free WiFi Room was clean and tidy.
Sound proofing needs improving. Noisy people upstairs means no sleep. Watch the space in the car park. Can be a hazzrard for wing mirrors on the steel poles.
Location to the beach and some restaurants and bars near by too. Value for money good but not for room I stayed in. Stayed for 2 nights. Wouldn't stay any longer. Better rooms at same price in locality.
Studio is not a studio. A very small room even by hotel/motel standards. A small room with a fridge and microwave. Bed very small for two people. Don't like that the sink is in the bedroom. Shower and toilet separated by a sliding door. Only a tiny sink to wash hands and then expected to wash dishes and cups etc in a minute sink. Woken up by cleaners early. Not the best stay over all. Notes expecting visitors to clean up not nice given the sink is do small. Don't like been asked to empty bins at the end of a stay. Surely that's a service that should be provided?
Lovely relaxing place to stay.
We were greeted nicely and nothing seemed too much trouble, Very friendly and eager to help if needed.
maybe a fan in the shower room to get rid of the steam, but it was a great place to stay very quiet and convenient for the short time we were there
The staff were not freindly and not available during the posted office hours.
It was a spacious sea view apartment on the Esplanade. The grounds were well-kept and the apartment itself was well-equipped.
Internet connection was extremely slow. Also, as is typical with a lot of Australian accommodation, toiletries supplies were poor and there was no housekeeping over the 5 days as advertised. What does it take just to provide a few clean towels??
The Manager was a busy body, couldn't do a thing without her complaining about everything.
it was very close to the beach and a comfotable walk to the shops
position, price, just what we needed for an overnight stay, even let us come in early, clean and comfortable
no shampoo had to use the dish detergent, could not work the heater properly, noisy truck delivery outside our door in the morning waking us up after a late night at a wedding
very clean xlarge apartment where you can find all facilites you need. very comfortable and quiet sea view and private swimming pool
location is far from centre and from some nightlife.
Only bad thing was the parking bay , hardly enough room to open your car door to get out . Damaged from other people trying to get out of their car is highly likely. I had to unpack my car before I parked and back it out of parking bay to load up again. Didn't like that at all.
Location - near the beach
Bed was extremely uncomfortable !!!!
It was close the water and walkways
Staff we're extremely rude, beds uncomfortable, visitors were not welcome and was charged double for them visiting. Overall a terrible, uncomfortable stay. Never again will I stay at silver sands and I have informed my friends and family about the service here also, so they too are aware that silver sands are all about taking your money and no customer service.
We were alone in the resort as it was being renovated, aside from the owner and workers. They allowed us late checkout, because they had woken us up early on checkout day.
The ad said studio at Silver Sands Apartments which it was not. We were in an old room behind the laundry, not an apartment. Quite noisy in the mornings with the owner, workers and neighbours. It was comfortable but not what was expected. We supposedly paid 20% less than the normal price for a studio, if it had been full price I would have complained. The owner woke us up early on check out day to tell us to leave our key as she wouldn't be there when we were to leave. The saving graces were the late checkout and the fact that there were no others guests in the pool area due to renovations. Their definition of studio apartment, and mine are very different. It was exactly like a cheap hotel room in Asia, with a fridge, microwave and TV. I didn't feel like the "special offer" through Booking.com was really a special offer. I certainly wouldn't have paid any more for that room.
Right near the beach
Our room looked like a shed it was in the carpark of the property so we had a lovely view of cars, it had no wardrobe space just 3 hangers on 1 peg!! There was no where to eat close by had to walk a good 20mins walk away and that's if anything was open!! The lady at reception was rude to us she wasn't helpful atall, we asked if after checkout if we could hang around the pool for a few hours to kill some time before we left but she said we wasn't aloud and had to leave the property!
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