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25 Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.5/10! (score from 280 reviews)
Rated by guests after their stay at Sofitel Melbourne On Collins.
|Prestige Club Sofitel King Suite with Executive Lounge Access|
|Classic King Room|
|Classic Twin Room|
|Superior King Room|
|Luxury King Room|
|Luxury Club Sofitel King Room with Executive Lounge Access|
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432 properties in Melbourne
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281 verified reviews
They speak your language!
Sofitel Melbourne On Collins's staff speaks: Chinese, Vietnamese, Ukrainian, Filipino, Thai, Slovenian, Russian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Arabic
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in some hotel rooms and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available on site (reservation is not possible) and costs AUD 55 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Vietnamese, Ukrainian, Filipino, Thai, Slovenian, Russian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Arabic
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 280 reviews
Value for money
Show reviews from:
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The views across Melbourne are wonderful. Very efficient service.
I feel they should have complimentary wifi.
downstairs coffee area
shower was old
Concierge staff extremely efficient,helpful and friendly
Great location, great views from room, good service from front door to reception and beyond.
Wifi to pay,
Great staff, lovely room with gorgeous view and beautiful breakfast
Excellent wedding night hotel!
Absolutely no complaints 10/10
The view was amazing, staff at No 35 restaurant treated us like royalty
Concierge treat occupants of Mazda 3 very differently to occupants of a brand new BMW, we arrived in both and couldn't believe the difference in service
Everything was beautiful
For the price you pay for the room, you would expect free wifi not to pay $12.50 for 2 HOURS!!!!
This was our 8th 5* hotel on our trip through Australia But the first time we actually experienced real 5* service that we are accustomed to everywhere else in the world. The staff were truly first class and their attitude a breath of fresh air, especially those working over the new year, not a grumpy face anywhere, very impressed. Rene in the executive lounge exceeded all our expectations, Thank you Rene and Tammie! The quality of the food and generosity experienced in the club lounge is to be commended.
Not much, hotel is a little 'dated' and does need modernising, but then so do almost all the hotels we've reviewed in Australia. Showering in a bathtub is uncomfortable, and the suction bathmat is a tacky solution for the top floor of a 5* international branded hotel, especially as the underside had a little mould building up. wifi should be free, especially when you have booked an executive suite as is the case in most parts of the world The chefs in the club lounge need to learn how to poach a well-done egg, it's not supposed to be raw and runny ;-)
I appreciated the view and the comfort of the bed
The cost of all the extras from the mini bar
STAFF ARE WONDERFUL AND HELPFUL. LOCATION IS EXCELLENT. THISWAS MY THIRD STAYAND EACH TIME HAS BEEN A PLEASURABLE EXPERIENCE
Great location Great staff food in the evening was excellent at #35 restaurant
Internet was expensive an didn't really work (never enough signal). We would pay for the internet and then would need to go to the lobby to use their free internet. The staff just acknowledged that this was generally a problem. Water pressure in the shower was dismal The room was quite cramped Value for the money was poor
Old sagging mattresses in two separate rooms we stayed at
- The view from the 47th floor, particularly from our room. The view of St Patrick's Cathedral was magnificent. The night view was fabulous. - The bed is wonderfully comfortable. - Generally the cleanliness of the hotel overall. - The staff with excellent customer service. They have made our stay memorable. We are coming back!!
- Parking cost a little expensive.
old furnished no free wireless poor cleaning
Beautiful spacious rooms. The presidential suite had separate lounge/dining to the bedroom and large walk in robe.
No wifi included even at a rate of $400 per night for a presidential suite. When enquired with the operator they said they'd get the duty manager to get back to me and they never did. No parking was included as complimentary either. Expected wifi would be complimentary in rooms, particularly as this was not just a standard room.
Hotel and staff were great, very helpful they provided local information and provided tickets to local exhibitions. Very clean and food was fabulous from the club.
Fantastic view of the City (40th Floor), great room lightings + control, fast.n efficient lifts, wine n cheese platter (generous spread) on 35th a great way to relax after dinner, spacious n clean lobby (candles great idea), nice friendly coffee shop on ground floor n good gift shop
Porter was too slow to come up to the rooms to help wth bags.
Bed, the view, the location.
Surprised by the level of noise from other rooms, pillows, lacked a few touches - no complimentary water, shower cap etc. signage was unclear.
We were upgraded to a prestige suite & as it was my husbands b'day they gave us a bottle of champagne, chocs & a hand-written birthday card. Very personal touch!
pillows too sof
Staff were excellent. Chocolates in arrival were a nice touch.
TV remote didn't work and the EPG functionality that was available on the Tv was not available on the hotel remote.
Comfortable bed and amazing room with a great view of the city.
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