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25 Collins Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9.4/10! (score from 216 reviews)
Rated by guests after their stay at Sofitel Melbourne On Collins.
|Prestige Club Sofitel King Suite with Executive Lounge Access|
|Classic King Room|
|Classic Twin Room|
|Superior King Room|
|Luxury King Room|
|Luxury Club Sofitel King Room with Executive Lounge Access|
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369 properties in Melbourne
Including hotels, apartments, villas and more.
216 verified reviews
They speak your language
Sofitel Melbourne On Collins's staff speaks: Chinese, Vietnamese, Ukrainian, Filipino, Thai, Slovenian, Russian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Arabic
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in some hotel rooms and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available on site (reservation is not possible) and costs AUD 50 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Vietnamese, Ukrainian, Filipino, Thai, Slovenian, Russian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Arabic
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 216 reviews
Value for money
Show reviews from:
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This 5-star hotel offers luxury accommodations in the heart of Melbourne's central business, shopping, theater and restaurant district.
Score from 168 reviews Excellent
Stayed in the superior suite One word superb !
Poor shower pressure
Room was nice & big. Had great views. Loved the beauty mirror in bathroom.
Location. Facilities. View from the toilets. Executive club service and staff.
Executive club bar could have been open for longer. Could have been more variety with food.
The feeling of being looked after as though you were the only one there
All of it but mostly the service.
My stay was too short.
wonderful staff ,beautiful views
The open aspect of our suite - 4521 - and the spectacular views
The suite had the same size bathroom as I had in my double room the previous two nights - given size of suite please think of enlarging the bathroom to suit.
The beds were so comfortable. Would have liked to have stayed their all day. Great view over The city. Breakfast excellent large choice of cereals, breads etc. great location very central to everything within the CBD
We had our wedding reception and all the staff helped us throughout the night. The king suite was nice and the view was magnificent! Overall 5 star service and staff!
Loved the room with a view on the 41st floor, felt very special for a night.
That there wasn't an operating lift from 35th floor to get to the restaurant on 34th floor, had to use the goods lift and go through back area and kitchen not a good start or finish to a special night. There was no signage and being disabled and in wheelchair my partner had to push me back and forth looking for a lift, then find someone to help, who had to find someone else etc. wasn't professional at all, and disappointing.
Lovely room, great staff The range of pillows on offer were great as i have a neck problem
The room was very warm and I didn't sleep well.
I loved every thing from the room the beds are fantastic to sleep in so comfy, the room service food is great and the breakfast is to die for
the only thing i didnt like was ice facitilies i had to ask room service apart from that nothing
Beautiful decor, great location, great service and amazing views
Good central Position Great room and service.
Room was upgraded, great views, facilities and location
Few Asian choices on room service menu
The views were amazing from the room. The restaurant food and service was very good, also amazing views. The staff were excellent.
The room was clean but very tired looking. The bathroom needs updating. The shower is over the bath and the anti slip mat was grey. The wardrobe door had a very noticeable chip of paint missing. The bedside tables were chipped on the corners. The light switch near the door was loose. There was a connecting door that did not sit in its frame properly. I did not receive newspaper. What is 5 star really, now there are 6 and 7 star ratings?
The upgraded our room to a suite because we were celebrating our 30th wedding anniversary. Amazing generosity.
Booked a room for our wedding anniversary and was very happy with entire experience. Room was lovely, bed amazing and staff helpful. Atrium bar and No.35 restaurant are a must!
Our total stay
No free wifi
Fantastic location and great value for money!
Service and attention to detail
Upgraded to junior suite, great view, good size room, good food, comfortable bed, lovely bar and facilities generally. This is about my 4th or 5th stay at this hotel, have tried several other places in Melbourne and I would definitely return here. Excellent position with a tram stop right outside, convenience store next door and within a 10 minute walk of the interesting stuff in the CBD. I didn't have Club level access this stay but have used this before and it's excellent too, decent food and good service in there with fantastic views.
Room wasn't ready on arrival at 3pm, staff were very apologetic and it seemed busy but they were polite and handled it the best they could. I had to get changed in the gym but this had a very clean shower and change room with fresh towels, full toiletries etc. I scored 2 free drinks vouchers and chocolates. Room was excellent but some windows quite dirty (I think there was a note about window cleaning in progress). Breakfast room service took about 40 minutes to arrive which was a bit longer than expected ("within 30 minutes"). Other than that it was pretty much perfect.
comfortable bed and spacious room
Dusty and not as clean as expected. No hot water on second day
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