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25 Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.4/10! (score from 248 reviews)
Rated by guests after their stay at Sofitel Melbourne On Collins.
|Prestige Club Sofitel King Suite with Executive Lounge Access|
|Classic King Room|
|Classic Twin Room|
|Superior King Room|
|Luxury King Room|
|Luxury Club Sofitel King Room with Executive Lounge Access|
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426 properties in Melbourne
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248 verified reviews
They speak your language!
Sofitel Melbourne On Collins's staff speaks: Chinese, Vietnamese, Ukrainian, Filipino, Thai, Slovenian, Russian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Arabic
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in some hotel rooms and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available on site (reservation is not possible) and costs AUD 50 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Vietnamese, Ukrainian, Filipino, Thai, Slovenian, Russian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Arabic
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 248 reviews
Value for money
Show reviews from:
This 5-star hotel provides an award-winning restaurant, luxurious accommodations and spa facilities, just under 1 mile from Melbourne’s city center.
Score from 157 reviews Wonderful
Featuring modern apartments in the heart of Melbourne central business district, this award-winning 4.5-star property is only 215 yards from Chinatown.
Score from 1307 reviews Excellent
Hilton Melbourne offers luxurious accommodations with flat-screen satellite TV, iPod docks and excellent views of the city and Yarra River.
Score from 906 reviews Excellent
Featuring a rooftop heated pool, a fitness center and a library, Wyndham on William is in the heart of Melbourne. Each air-conditioned apartment includes a flat-screen TV and refrigerator.
Score from 39 reviews Wonderful
pillows too sof
Staff were excellent. Chocolates in arrival were a nice touch.
TV remote didn't work and the EPG functionality that was available on the Tv was not available on the hotel remote.
Comfortable bed and amazing room with a great view of the city.
Porter service from front entrance. Ease of check in services Amazing views Delectible food Friendly, helpful staff - nothing was too much of a bother for them. Conference rooms were amazing.
Shower within the bathtub. I have an issue with my legs and I had a great deal of difficulty getting in and out of the shower over the side of the bath. I know I could have spoken with the front desk and moved to another room, however, the view from my room was just too amazing to give up for another room. I know Sofitel are doing bathroom renovations, maybe it could be moved along a little faster??
On a previous stay we'd had a room which was a little noisy and were moved to another when we complained. On checking in this time we asked for a quiet room and were upgraded to a luxury suite with complementary champagne and strawberries and well wishes from the manager. We'll be back.
Quality fittings, interesting architecture, glamorous location, Pei Modern on the ground floor.
A bit rushed on arrival and valet parking means you can't readily access your car if you've forgotten something. Cheap toilet paper!
Friendly staff amazing views amazing beds and pillows
Wasn't anything we didn't like about our stay
What we enjoyed the most was the club house.
Staff were friendly Great lounge area
No Pool Food & drink prices well up there
Beautiful hotel, friendly staff and great conveniences. The Club roon was excellent and we met some lovely staff in there.
The location is excellent. Accessible to public transport, parks, shopping and quality restaurants.
It's time for a refurbishment. Rooms are getting tired and while the room sizes are average the bathrooms are small and lack natural lighting.
Staff at Reception were professional and offered exceptional service. Room was lovely, very well appointed, beautiful views and very quiet.
I do not have any negative feedback.
A most wonderful place to stay for friendliness, efficiency and cleanliness. The staff are all very accommodating, and the views are magnificent.
The bed with the topper was uncomfortable as I it wasn't secured and moved with you, which pulled the sheets out. Room for improvement there.
The view over Melbourne was spectacular.
I thought Japanese hotel rooms were small but this was preety well on par.
Welcoming and friendly staff. The food was amazing. Very comfortable bed and pillows. Location, location,location!
The room was huge with a very very comfortable king size bed and pillows were magnificent. A very classy look to the whole place.
The only thing we didn't like was the heavy mold in the shower. It is a shame as it gives the appearance the place is not clean but the room was immaculate otherwise. A $10.00 tube of silicone would solve the problem. If housekeeping has informed management they need to be on it as it detracts from the overall experience which I rate as 95 out of100 but could have been100%
Staff friendly always smiling, helpful. Bed comfort exceptional. The sensor lighting in the bathroom that precludes waking others when you use it at night. Room cleaners set a very high standard.
Would like a pillow menu. Need more options for those who like firmer pillows. A little 'out of town' Quite far to walk to central CBD for more restaurant choices and shopping. Doors need to be more soundproof. The constant "ding" from the elevators was quite disturbing during the night.
The staff in the club sofitel treated us like royalty. Overall feel was rich and inviting. Nothing ever too much trouble.
The fact that we had to go home:'(
Amazing comfortable bed
Wish it had a pool
Location, facilities and views.
The staff at Sofitel were very helpful, polite and willing to go the extra mile. The room overlooked the city, part of the Yarra River, Fitzroy Gardens and more. The bed and pillows were very comfortable and the bathroom was a generous size.
The only complaint I have is the wall that divided the bathroom from the sleeping area had a window in it which didn't give a lot of privacy to anyone having a shower or going to the loo. Plus, at night, if someone went into the bathroom, the light shone through the window into the face of the person sleeping in the other room. Staff put a sheet up against the window for privacy but it didn't block the light at all.
Loved the bed,the views amazing. Robes great, Marcus at reception the best.
No toothbrushes. My silly partner forgot his!
everything was spot on
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