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250 Elizabeth Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9.5/10! (score from 350 reviews)
Rated by guests after their stay at Somerset on Elizabeth Melbourne.
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350 verified reviews
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Somerset on Elizabeth Melbourne's staff speaks: English
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Sauna, Fitness Center, Hot Tub
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs AUD 35 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! All children under 6 years stay free of charge when using existing beds.
One older child or adult is charged AUD 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 350 reviews
Value for money
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The room was a great size, modern and clean. The location was excellent. The staff were friendly and helpful.
The parking was way too expensive compared to surrounding car parks. Would have been much more pleasant if we could have afforded to park at the hotel.
The location of Somerset is great! Convenient access to retail shops and food! Love it! The modern room is appealing, large, clean and very well maintained! The staff are very friendly and helpful. I will definitely come back to stay at Somerset on Elizabeth again.
that the hotel was sooo close to the shopping places and restaurants. Also the service of the staff when we checked in was awesome
I can't think of anything I didn't like about this hotel.
Proximity to centre of Melbourne. Very spacious and well-equipped, quiet comfortable apartments. Nothing negative about them. Would book again.
Staff we're very professional and friendly. Rooms were large. Location just around the corner from the Bourke Street mall.
Our view was of the car park but that was fine.
Location and service
Close to public transport Generous room size (executive) Helpful staff Later checkout than standard 10am.
Location, staff, layout of the two bedroom apartment.
Bathroom floor got pretty wet when using the shower, but seems to be a common problem in hotels around the world. A minor issue.
location, kitchen, cleanliness, comfort.
the lift key cards are needing an upgrade.
Location, convenience, friendly staff, parking, comfortable room
Small kitchenette not well appointed
size of rooms ,location,the pleasant attitude of all staff
kitchen did not have a coffee plunger
Great location. Of all the hotels I had to choose from on line, I made an excellent choice.
Noisy neighbors occasionally.
Excellent location and very friendly staff.
Bathroom was dirty with a lot of mould in the shower. After asking for it to be cleaned it was carried out but still not very nice. Shower head also needed to be changed as it sprayed in every direction. They did clean it and make it more acceptable. Disappointing as I have stayed here previously and the apartment was more spacious and very clean.
Tired décor and furnishings in rooms. Stench in the reception area, apparently from Meyers sewer under the building.
Staff were friendly and helpful Facilities very clean, unquestionable Comfortable bed Spacious room. We will return!
Great front staff especially a chap called udaya.
Difficulty finding parking near the hotel.
EXCELLENT AND RESPONSIVE STAFF
KITCHEN AREA TOO SMALL. BATHROOM FITTINGS MINIMAL
The location and convenience. Very clean. Friendly and helpful staff.
Mattress a bit hard. Airconditioning a bit noisy. Not enough tea and coffee sachets.
We felt the bathrooms are a bit dated and could do with a makeover. Noisy on Friday and Saturday nights, but you would expect that being right in the middle of the CBD! Otherwise a very nice, convenient place to stay - the front of house staff were great. Definately recommend to other travellers for convenience and cleanliness
- Great location - Near Emporium,Melbourne Central,Myer,David Jones (Shopping Centre) - Easy to find restaurant, convenience store, public transportation
- Noisy of traffic
I really liked the location of the Somerset. It was within walking distance, or a short tram ride of everything we wanted to do. With the throngs of people, lights, theatres and "happening" shopping at your doorstep you felt you were part of the "Melbourne experience". However the Somerset was well insulated and noise was certainly not a problem. Beds were comfortable, but the room was a bit "squashy". Breakfast was good and value for money compared to a lot of other accommodation we have used.
I felt the kitchen facilities were very basic with very mediocre appliances and not enough variety of sachet tea and coffee and certainly not enough milk. For the cost per night we paid, I think better facilities should have been provided.
The location is great, but sadly that's as good as it gets
The room was very dated and the bathroom was like the 70's. My biggest gripe was the noise, you can hear everything at night; bins getting emptied, streets getting clean in the early morning.
Fantastic friendly staff, comfortable beds, very clean
Some problems with setting the room temperature and no instructions could be found
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