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277 King Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
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Hotel Sophia's staff speaks: English
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Food & Drink
WiFi is available in the hotel rooms and costs AUD 4 per hour.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of AUD 150 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 966 reviews
Value for money
Show reviews from:
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Shower pressure was great
Dust let in from construction site outside through gap in window that didn't close completely.
Location plus breakfast provided in price
Front desk was not always staffed so there were delays in service
Close to sky bus station
Unfriendly staff Noisy construction behind hotel Bugs coming out from shower drain Bed is so worn out that you are just sleeping on the springs Definitely not a "4 star" hotel at all
Friendly staff, very comfy bed, cool airconditioning, clean facilities, location able to walk within city area with comfort (good health), breakfast bonus:)
Construction atm however did not start until 7:00 am which was not a bother for us
Easy access to transport hubs.
When we booked this property we were not notified of the construction site and development that was under-way right next door to this property and were only notified of this at 6:00am when we were woken to large machinery and banging noises. This was right out near our window and I believe that the hotel should NOT be putting guests at this side of the hotel whilst this construction is under-way. To make things worse was that as a result odf this construction there was no power or hot-water so we could not even have a hot shower or a coffee. Disgraceful. When I complained about this to the hotel staff they shrugged it off and said it was not their fault with no offer of compensation what so ever! I am not happy!!
Staff were never available. Roons very noisy not just because of the construction work. could gete the people in the room next door. the outside light shone into the bedroom window and was on all night. Tea/coffee was not replenished. Breakfast was eggs 3 ways and toast. Very tiny and hard to find your way around as no signs on anything. Wanted to change room but could never find staff. Tv list signal was told to wait 10 mins while rebooted and tv was out all night.
Location to the train station and shopping center
Staff had no customer service skills at all. They did not make me feel welcome, whenever I approached the front desk it was at least 5 minutes before someone appeared after I had rung the bell
impersonal bad breakfast
Room next to noisy lift also
Handy location for the city. Clean rooms.
Reception staff were the rudest people I have ever encountered. Housekeeping staff were polite. The rooms need some sort of soundproofing. I could hear the person in the next room brush his teeth!
Everything you need for an overnight stay. Friendly staff. Good location.
Room felt small and compact.
room was small but clean. Sheets and towels were good. Stayed for two nights very quite in good location would stay again.
Location is excellent. Breakfast was nice.
With 3 in group it was difficult to obtain 3 key cards. However we were given 3 cards after insisting.
Easy to reach and close to the public transport. Small but comfortable modern rooms including all commodities. Good extensive breakfast served. Friendly staff.
Double lock entry to breakfast room.
value for money
Breakfast as part of stay. Room decor
The join in middle of bed where the 2 mattress together meet.
Although it's no grand place, it's a laidback and easy place to stay.
the staff were never around and seemed unwilling to help.
breakfast, coffee, air freshener
Central location, only a few hundred meters to Southern Cross Station and shops, walking distance to all the attractions in the city and Southbank. Wifi access was $3/4hrs and watching a movie was $5 with a great selection of movies. Room was generous and clean, bathroom same. Bearkfast is included in the price and is also a good selection for eery taste.
If you are after flash facilities and lots of extras you need to pay extra and go somewhere else. This is not for you.
Hotel was in the CBD and conveniently located. Breakfast and meals at the Bar are fairly good. Hotel is clean and has free laundry facilities for guests.
Some members of Staff at the Reception were rude and cussed. One was particularly stubborn with no sign of co-operation to accommodate my request to change the Room for a better Room. I requested to change my Room No. 207 to Room 205 on the first day itself. But one member of Reception was adamant that the Room allocated cannot be changed and I have to stay for 6 nights in the same Room 207 which according to her is a better Room ! The Front Office staff needs training in Customer Relations and PR. I would not recommend this Hotel to anyone as long as such people are at thr Front Office. Some others also mentioned that FO staff was rude and not customer friendly.
The location is not that fantastic. The room are also small. The hotel lobby is extremely small that I would put it more like an inn than a hotel. The staff are not helpful at all. Most staff are Asians who try to speak with an Aussie asscent that i do not understand. Breakfast staff are also very rude.
Good beds, decent rooms with okay coffee tea facilities. Excellent full breakfast included. Bathroom just passable.
Paper thin walls and floor. Asked to turn TV down not because it was loud but because there were people in an adjoining room without a sound rated door between us and them. Despite payment in full before arrival (months in advance) and photo ID still wanted a $150 security deposit
The location was great especially with having a very short walk to the major shopping Bourke Street Mall and alleyways with excellent cafes and restaurants. Clean room and working TV and fridge. Accommodating staff and helpful. Very good breakfasts included. Thankyou very much and will stay there again.
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