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277 King Street, 3000 Melbourne, Australia – Show map
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Hotel Sophia's staff speaks: English
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Food & Drink
WiFi is available in the hotel rooms and costs AUD 4 per hour.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center
Paid WiFi, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of AUD 150 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 1043 reviews
Value for money
Show reviews from:
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Close to trains and trams Courteous and quick staff
Breakfast was mediocre Needs to have local Melbourne information in room
I had a large bed.
Had to pay for wifi that didn't work very well.
Elevator not working. We were assigned rooms located on the third floor and we almost did not make it with our suitcases. Rooms are tiny with few amenities.
Cleanness and comfortable room
Check in policy with a must of credit card.
the breakfast, the fact that they let us change hotel after our first night
First, there is no way this hotel is a four-star hotel, maybe a good two-star by European standards. The personnel weren't very agreeable or helpful and the reception was always empty. There are no common areas (lounge, bar, ...), the building is old and rather Spartan (the entry looks quite bad, the elevator is a cage of bare metal, and the room was old and with low quality furniture, but clean). The mattress was awful and we could feel the springs. The bathroom was also sub-standard, with a ridiculously small basin, an old and dirty bathtub, extremely low water flow and toilet paper as thin as cigarette paper. On top of that, there was no free wifi and the soundproofing of the room was nonexistent (we could hear our neighbours cough or shower). The hotel was also kind enough to give us a room located just above a construction site (without even letting us know, or apologizing for it). They started working around 5am, which made this very bad hotel experience even worse.
Very comfortable. Building site behind hotel didn't bother us as was only noisy during the day. Lovely breakfast. Helpful reception. Great location for Southern cross Station late night arrival from the airport. Enjoyed our stay thankyou.
Location and Price
Staff attitude, service and response
Never anyone at reception, which was a real issue when trying to checkout to catch connecting flights. No toilet paper or soap provided when cleaning room - had to remind staff each day we were there.
Pricing and location
The breakfast - hot food can have better variety. Also staff were keen to close the breakfast even before the appointed time and offed the TV, switched off the lights and the power on some of the heating equipment in an effort to hurry the guests. There was no complimentary newspaper as advertised at the time of booking. According to the staff a newspaper was never provided previously.
close to everything
reception left unattended had to good back a couple times to ask a question
The location and price
Management very rude, unhelpful and never around. Room was small and depressingly lit Bathroom was not up to standard, or cleaned during our stay. When I asked to view another room to see if I'd be more comfortable they refused, and although lift was not working throughout entire 3 day stay we were still not offered a replacement despite being 8 flights up.
Elevator didn't work. Hotel was right beside construction site that stared work 5.00am. Rooms were really noisy, could hear everyrhing next door
We liked everything about this hotel and will definitely be returning. Hard to find a budget hotel with a super comfy bed and which serves a hot or cold buffet brekkie. It was awesome. 10/10
The location, the breakfast
The internet connection
Location - price - bed
Staff was a bit slack
Good location for the purpose of my trip. Clean room and nice to have breakfast included. Loved the fully supplied coffee machine in room.
Lift broke down and was out of order. Slow even when working. No face washer provided with towels. Very little hanging room in closet.
The hotel was clean, no fuss check in or out, decent breakfast.
walking the stairs constantly as the lift was out of service, one of the reasons I chose the hotel was of its facilities as I have a very bad back due to a syndrome which see's walking stairs aggravate my pain. we were located on the third floor.
We did not any problems similar to some other reviews. The room was big enough, clean and well equipped. Location was fantastic. Close (5 min walk) to both railway/bus stations (there you find 24 h open supermarket). 10 min walk from the Victoria market (the best and cheapest place for souvenirs in Australia, except on Wednesdays). Breakfast included. Excellent value for money.
Paid wi-fi. We used free wi-fi at the National Biblioteque on our way to the centre (1 km from the hotel).
Lift not working
should ahve warned of noise from construction at 6am...
Easy walk to trams and Southern Cross Station. Good breakfast.Fairly large room.
Shelves and toilet brush needed in bathroom
The beds were reasonably comfortable!
False information was provided about parking, cost me an extra $80. The staff lied about the cost to parking upon our arrival! The bathroom door did not latch closed, so we had to use a chair to hold it shut, in order to use the loo or shower. There were rips in the carpet! Breakfast if you can call it that was extremely poor. Three choices of egg, well well over cooked hash browns, no bacon in sight (although there was ment to be), cereal was the safest choice but chose to eat else where. Coffee water was even cold! WILL NOT GO BACK EVER!!!
bed was comfortable
most staff were terrible / room was far to small no where to put luggage for 2 people /not enough staff to run place at front desk or bar / said bar open to late but was hard to get a drink or a meal after 6pm/ bed linen was not changed every day / cupboard doors & toilet roll holder needed fixing ( was not a good experience ) This hotel is not a hotel as such it is a badly run backpackers hotel.
room facilities, walking distance to city circle free tram and free tram zone, cleanliness.
room space, paid wifi,
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