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8 The Esplanade, Surfers Paradise, Surfers' Paradise, 4217 Gold Coast, Australia – Show map
Excellent location – rated 9.7/10! (score from 473 reviews)
Rated by guests after their stay at Soul Surfers Paradise.
|One-Bedroom Apartment with Ocean View|
|Special Offer - Three Bedroom Apartment Sky View|
|Three-Bedroom Apartment - Sub Penthouse|
|Special Offer - Two Bedroom Apartment Sky View|
|Two-Bedroom Apartment - Sky View|
|Three-Bedroom Apartment with Ocean View|
|Three-Bedroom Apartment - Sky View|
|Three-Bedroom Penthouse Apartment|
|Two-Bedroom Apartment with Ocean View|
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392 properties in Gold Coast
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474 verified reviews
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Soul Surfers Paradise's staff speaks: English
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BBQ Facilities, Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Hot Tub, Indoor Pool, Indoor Pool (all year), Library
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs AUD 25 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 473 reviews
Value for money
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Fantastic location, beautiful view from every window, is close enough to see all the activities on the beach and street, yet far enough to enjoy the peace and quietness.
The room was very clean and pretty cool with a well stocked mini bar, restaurant nice but a bit pricy, all staff where friendly
To check in with a car was a nightmare with no organization or obvious system, the manager needs to see how other comperable 5 star hotels meet there guests as I was immediately put off
cleaners did not do a good job.
The views and location
The apartment is absolutely beautiful, it has the most stunning views and has the most comfortable beds. The swimming pools inside and out are fantastic especially the outdoor swimming pool/spa area, it is incredible and has the most beautiful view's. A+
Nothing really just that the wifi password doesn't work!
The place in general, the room service. The room & the view. Stay up high a bit to avoid the noise
Worst car parking attendant I have ever come across, very poor representative for the complex/company
This was a very good apartment right in the centre of Cavill Avenue on the beachfront. The Hotel Facilities were excellent very clean and all new. Great hotel for family with children.
The only downfall with this hotel and a reason for making us think twice about booking here again even thought we had a really good time are the food smells from the takeaway outlets directly below the Hotel. With the doors shut you can't smell anything and it's great but with the doors open it can be unbearable unfortunately which makes the balcony unusable. We were facing the ocean on the 13th floor closest to Cavil Ave.
3 bdrm luxury hotel - stunning!!!
The location, facilities etc was great,
Air condition was too cold in the spare room and didn't work in the master bed room. The cable tv remote was not working as a result we could not watch tv as well the sound on normal tv, it switched to very low and we could not hear at times,i called reception, but it was too late for any repairs to be done, as they only got in touch with me the next day after calling them a couple of times, a bit disappointing for such a reputable hotel not to act promptly!!!
Rooms were spacious and clean. Very airy. Slept with all doors and windows open all night. Felt like royalty. Our new favourite place to stay. Can't wait to come again.
Nothing. Loved everything .
Love this modern hotel. Great spot , right on the beach. Very classy & comfortable. We were on the 20 floor - perfect & couldn't hear street noise.will be back
Not enough elevators . Maybe 2 more..that was the only fault.
The location if you wish to be in the city centre and very easy to cross the road to the beach.
Not enough lifts, 3 lifts for forty floors of rooms. The cleaning of our three bedroom suite very poor.Apart from the concierges the attitude of the staff was not good and they appeared disinterested.
I do appreciate everything during my stay there and I surely intend to return there when possible ...
Hard to find a wrong thing there !!! ;-)
we booked 3 double beds, ended up two double beds, two singles
Elevators very slow
great location. great apartments - will definately stay there again.
view spectacular Great location pillows good beds nice and comfy loved fridge with water and ice maker Quality glassware
Lounge not comfortable poor water pressure in showers Was very expensive due to peak time. Cleaners pushed with time to do a good job, floors often not cleaned
View, decor, service, location
Fridge had been turned off and smelt of old prawns - no ice
Great location. The cleaning staff were very friendly, they were great.
The lifts were shocking and would not recommend the hotel to anyone because of the lifts. The reception staff were not great. No porter staff on the ground level for 20 minutes, called reception and their reply was, they are probably on another job. Not friendly or helpful in any way.
We stayed the room with ocean view that was so beautiful and perfect location for everything.
We have to wait for the lift and often could not get on in the peak time.
Perfect location. All windows can be opened leading to a wonderful breeze during the night.
Breakfeast not recommendable due to poor choices.
facilities were excellent especially the swimming area
was told they would ring when room was ready they didn't waited three hours to fix tv with a problem they know about
- location & amazing views - the quality of the apartments' fit out was second to none. - entire property is beautifully presented & immaculately clean.
- being charged $10 for a porta cot & another $70 for a rollaway bed after paying almost $900 a night for the apartment ! I realise it's not a large amount but it's more about the principle. - the check out time of 10am is a little early. 11am is generally industry standard & makes for a more pleasant & less rushed final morning of holidays.
I living in the 4th floor,very bad smell outside,like BBQ smoke,you cannot open the door to get the fresh air .very bad view to see the ocean,for the checking out time,even they cannot give you extra 30mins,they said you must leave before 10am.the worst trip ever in my life.
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